Brys Harris Email & Phone Number

Richmond, Virginia, United States

-Designed and implemented team reporting processes and increased real-time conversion oversight for Director, managers, supervisors and coaches-Developed internal sales playbooks to drive performance and achieve organizational sales goals-Created sales content and conducts team presentations to educate sales supervisors and agents about the enrollment process, clinician treatment modalities, and membership benefits.-Generated project timelines and facilitates operational aspects of projects and scope-Analyzed team performance metrics; develops improvement strategy for low converting agents-Collaborated with team managers and supervisors to identify knowledge and skill gaps and develops a plan of action to increase conversion and quality metrics-Created sales department documentation processes for coaches- Exceeded minimum team conversion rate of 35% to on average, 43%-Conducted 1-on-1 coaching sessions for a team of 21 sales representatives

Richmond, Virginia, United States

-Prospect Inbound Calls and Web leads, 20-30 total inbound calls per day-Responsible for closing an average of 48% of these leads, well over the expected 40%-Guide prospective clients to learn more about counseling, coaching, or psychiatry-Manage a robust leads pipeline via multi-channel sources in CRM-Consistently qualify for bonuses by hitting Key Performance-Indicators including conversion and quota attainment on a weekly basis

Midlothian, Virginia, United States

- Provide guidance for floor sales consultants- Define the responsibilities of Floor Sales Consultants to ensure consistent execution

Midlothian, Virginia, United States

-Cultivated relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.-Strategically negotiated with customers to close on deals and increase sales; worked deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager.-Qualified and followed up on warm internet leads regarding new and pre-owned vehicle availability, price, and options.-Maintained contact with customers via email, phone calls, and regular updates on promotional offers

Richmond, Virginia, United States

-Cultivated relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.-Strategically negotiated with customers to close on deals and increase sales; worked deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager.-Qualified and followed up on warm internet leads regarding new and pre-owned vehicle availability, price, and options.-Maintained contact with customers via email, phone calls, and regular updates on promotional offers