· Created and implemented staff health and safety standards compliance training program, achieving a score of 99% from the Board of Health.· Successfully redesigned existing inventory system, ordering, and food storage practices, resulting in a 7% decrease in food waste and higher net profits.· Hired, trained, and supervised staff, including servers, bartenders, hosts, and kitchen staff.

● Increased F&B ROI by 300% through optimization of schedules and delivery companies.● Tracked staff performance and shared actionable/constructive feedback to improve sales and service outcomes.● Identified and resolved escalated issues and customer complaints to generate repeat visits.

· Analyzed data and metrics to monitor performance and identify areas for improvement.· Ensured compliance with laws, regulations, and quality standards to all health and safety protocols. · Supervised operations of eight restaurants with $21M annual sales and achieved all bottom-line results.

Maximized team knowledge and productivity by effectively training, monitoring and directing Marines in application of best practices and regulatory protocols.Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.Improved office efficiency by effectively managing internal communications and correspondence.