Project Manager for a Data and App migration project moving from On-Prem to cloud

Joint venture with Federal Enterprise Data Management (EDM) team and Southeast Regional Data Governance team for the Fisheries division in within NOAA to establish a Data Governance strategy to change the culture for the regional offices to govern data sets that allows them be compliant with laws and government regulations. Collaborated with region to create the framework for Data Governance initiative that focused on changing the culture of the regions to be more data centric● Created, documented, and trained new content development about data governance for regions to adopt alignment with the federal strategy.● Identified the expectations and responsibilities of each role within the data governance framework. Ensuring that stakeholders recognize and agree what authority those in a role have to establish policies and procedures and to monitor compliance related to that role.● Communicated with agency stakeholders and business units addressing compliance and adherence to SOP's● Authored and Co-Authored policies and educational documents, presentations, and LMS workshops to help data stewards understand the importance of Data Privacy, Data Quality, Data Integrity, Security, Protection and Compliance, Data Management, Data Stewardship, and Metadata● Leverage relationships between IT, and the Business as a translator or liaison to collaborate the business needs and interpret them into requirements that the data engineers can develop.● Worked with Quality Management team to find continuous improvement opportunities for governance, compliance, security, and risk related issues ● Established and maintained collaborative relationships with cross-functional teams to balance and coordinated multiple technical and non-technical projects simultaneously and managed activities for each project. regulatory, remediation efforts, scope, timelines, resources, and deliverables● Led and facilitated all trainings across multiple offices.

Technology Data Steward and Analyst for a Fortune 100 top places to work healthcare company. Helped CHG establish a Data Governance strategy with business divisions with the creation of a standard work by modifying behaviors and permissions sets protected and governed by data stewards.● Documented data standards, maintained a data dictionary, data glossary, and metadata.● Knowledge of data gathering from multiple sources, cleaning and transforming techniques.● Ability to QA and troubleshoot data, drilling down to source components to understand data● Help implement the data governance operating model through training and supporting CHG’s digital initiatives.● Involved with strategic planning with future data governance work related to new initiatives, acquisitions or changes to business operations.● Ensures data quality and integrity through auditing and monitoring of CHG data.● Collects and measures identified KPI metrics to show Data Governance success.● Creates and maintains a repository of important metadata used in applications throughout the company.● Directs and promotes the Data Governance program across all CHG divisions to create alignment and unity.● Helps establish industry known best practices in data governance to identify continuous improvement opportunities.● Integrates behaviors and standard works policies for operations with newly developed or acquired software. ● Collaborated with divisions with varied processes and workflows to gain consensus on standards for data● Reported to divisions and stakeholders on any issues standards not being upheld to maintain data integrity

Multi-functional Analyst that incorporates many roles including gather important company data to compile it into reports that shareholders and departmental managers can use. Using operational systems that encompass forums such astimekeeping and attendance, authorization management, billing, scheduling, training and compliance, caremanagement, and software releases all to translate business data into digestible information that improves corporate processes which help make the organization more profitable.• Created and maintained programmatic dashboards, special projects, recruitment tracking.• Tracks Bottom Line Revenue, Profit and Loss, and budgets for 46 individual programs in the state of Utah.• Monitors and Delivers monthly positive/negative trends, notifying Chief Operating Officer, Executive Director/Program Administrators of negative trends immediately. • Super User for internal DCI software• Maintain list of all programs, clients, hours, authorizations, issues/concerns that require follow through, communicate what issues/concerns are and also discuss with members of the team, Coordinators, Directors, PA, etc.

Project Manager for a hybrid Fintech and Healthcare company with a focus on operational readiness needs resulting from platform changes by playing a key role in coordinating, documentation, training, and process needs for all Service Delivery functions in advance of software releases and new product launches.• Lead and coordinated all operational readiness activities 3-6 projects at a time, ensuring that all flagged needs and deliverables are met in a timely fashion and within budget• Collaborated and coordinated with department leaders and subject matter experts across business functions to ensure all impacted parties are continuously informed of updated information which included the Ops Readiness Project Manager and EVP of Operations with project statuses and ad hoc activities• Produced and maintained clear project documentation, meeting notes and cross-communication solutions to enable training, process development, and service delivery for both internal use and external clients• Coached/consulted RACI members and stakeholders to consider needs and big picture impacts and to think through new changes• Conducted Sign-Off meetings with demo of product to ensure user acceptance was met and presented roadmap of Alpha, Beta, or Production release with planned follow up evaluation meeting• Outlined processes and procedures as needed• Used Project Management software Aha! (similar to MS Project) to track and monitor project timeline• Ensured that all operational teams were trained on new procedures, compliance issues, legal or corporate changes, and all software changes. • Worked with training team to ensure the creation of a LMS or classroom trainings were created, completed and graded (if necessary)

Supported health accounts (HSAs, HRAs, FSAs, LPFSAs, etc.) and a cross-functional service delivery team throughout the software development life cycle. Including: Defect analysis, change request management, documentation, gathering user requirements and acceptance criteria, operational readiness for market release, testing of product, identifying trends and/or deficiencies using SQL to compile data and recommend solutions, create and present reports, and identify improvement opportunities. • Represented voice of Business Operations in SCRUM cadence meetings in an AGILE environment to support the team’s delivery and ensure designed solution is tracking to meet acceptance criteria• Worked cross functionally with SDM’s, PM’s, Engineers, Developers, Design, Stakeholders, Partners, Vendors, UX/UI teams to adhere to compliance standards• Gathered user requirements and acceptance criteria for top opportunities through the planning, design, process mapping, and scope phases of projects that were for the front end client facing member portal, mobile app, and back end banking team• Successfully helped lead projects for custodial cash, bank transfers, and tax reporting software releases where both compliance and risk management requirements were involved• Held key role(s) in several security projects for member portal and mobile app taking program from MVP to MLP to MSP for business security management and multifactor authentication to manage company risk• Worked with sales, customers, and partners to evaluate system to plan roadmap that would benefit all parties which included managing, tracking, and reporting of defects to ensure that SLA’s were adhered to• Assisted support teams to monitor and implement the remediation of known, reported, or potential customer-impacting issues in which I would drive and implemented best practices for resolution of issues• Reviewed and tracked any change order requests for Project Owner/Manager

• Served as a Business Analyst, Project Coordinator, Team Lead, Admin, and SME for mobile technology• Worked with a variety of platforms including: Windows XP, Server 2003, Vista, Win7, MAC OS, Blackberry OS, iOS (I-Phone/I-Pad), and Google’s Android OS • Coordinated with Internal Audit to do reviews on possible violations to procedures and controls• Oversee the tracking and logging of all issues and ensure all issues were continually updated and completed appropriately, reported issues to proper stake holders for GS software improvement • Updated SharePoint Intranet site, using HTML, CSS and JavaScript for visual progress for customers, employees, and stakeholders• Lead Project Coordinator to move 25000+ user accounts on Blackberry Enterprise Servers (BES) to new release of admin server software• Ensured that all SEC and Federal regulations were adhered to and followed with project scope• Built relation with Executive level with first tier support for new product releases • Handled sensitive and pressing escalations for clients including Executive Office level issues• Consultant through ProUnlimited on Assignment at Goldman Sachs March 2011 -March 2015

• Project Manager for multiple projects involving procedure changes, new business practices, operational processes, efficiency initiatives, and cost reduction projects • Assembled stakeholders and project teams, for review of project tasks, design specifications, GANTT charts, progress, documenting , and development of plan• Worked with local, domestic, and international teams to cover practices, procedure, and policies• Responsible and accountable for weekly, month, quarterly, and yearly matrices for department• Undertook lead role in the coordination across multiple departments and teams for cost saving/reduction initiatives for Fab production and individual departments• Coordinated and created required documentation for procedure training for review every six months • Created multiple automated reports using Visual Basic that communicated with existing SQL reports • Trained in KT (Kepner-Tragoe) problem solving and decision making methodology• Participated in RCA meetings to prevent future issues or rollbacks

• Personal client interaction and professional coaching for small internet and eBay businesses• Provided basic customer support and basic HTML and CSS support and advice applicable to CMS program• Responsible for creation of “Workforce Development” internally to train and develop employee skills and talents

• Managed team of 14 loan officers processing new purchase and refinanced home loans • Managed loan pipeline through processing and funding in a timely manner• Understood and adhered to government laws including FNMA, FHLMC, FHA, & VA underwriting guidelines• Screened applications to expedite and process loans prior to underwriting• Worked with lenders to place loans based off of credit history, Debt to Income (DTI), government assisted programs, loan to value (LTV), appraisal, and down payment to fulfill need for client• Balanced and managed multiple loans with multiple lenders thought completion of transaction including up to 90 days post funding of loan