Bryson Seifert Email & Phone Number

Murray, Utah, Us

• Oversaw and coordinated the efforts of two product owners and three distinct engineering teams in US and India.• Directed cross-continental teams in building a best-in-class, no-code self-service portal that empowered clients to own their end user experience while also significantly decreasing onboarding and account management.• Managed implementation of architecture allowing for client relationship to grow from 1-1 to 1-many creating partnerships with JPMC and Jack Henry.• Increased revenue from hundreds of clients by managing the implementation of an A/B testing platform to enhance user engagement across our suite of products and increase success rates. • Supported the market expansion into Australia, leading several teams to ensure alignment with intricate consent regulations. • Increased the deposit account market coverage from 83% to near 100% by managing the implementation of an account validation micro-deposit service.• Worked closely with the Director of Product Design to ensure product and design teams were aligned on new feature implementation and product maintenance.

San Francisco, Ca, Us

• Oversaw the development of a pivotal integration between 2 federal reserve bank systems which assisted in the FedNow initiative.• Managed the work request intake process to determine prioritization of upcoming initiatives from other Federal Reserve Banks.• Oversaw the security and compliance process for new integrations with platforms and/or services ensuring the continued integrity of important systems such as GovCloud.• Managed the implementation of Splunk dashboards for seamless integration health monitoring, fortifying system performance.• Reduced average project release time by 9% by identifying opportunities for collaboration between dev and product teams.

St. George, Utah, Us

• Aligned teams across 12 concurrent projects, notably API integration and IoT initiatives.• Increased revenue by over 25% by closely collaborating with leadership (CEO and CTO), to get ‘buy-in’ for investing in new iOS app.• Catalyzed an exceptional 300% surge in inbound leads on a consistent monthly basis by aligning product releases with marketing and sales strategies.• Directed the successful launch of 2 pioneering IoT products leading to successful partnerships with major clients in the footwear and dental industries. • Directed implementation of standard Agile methodologies and practices for product teams that massively increased dev productivity.

St. George, Utah, Us

• Released a self-service portal that allowed for seamless onboarding reducing support time by 50%.• Collaborated with sales team to manage development of custom CRM system that integrated with client system.• Implemented onboarding training series that reduced customer calls by 6 calls per customer per month, saving on average 4 hours per customer.• Managed the creation of documentation for end users including over 60 videos increasing customer engagement while further reducing customer support calls.

Lehi, Utah, Us

• Managed the custom CRM that tracked all information from sales to customer maintenance• Worked with developer to implement new features for sales reps to aid in the sales processes• Created new CRM layout to aid in managing accounts • Assisted in finding partners for the company in Australia and the U.S.

Worked as a legislator’s only staff to aid with any needs during the 2016 Utah State Legislature session including:• Addressing the incoming emails from over 20,000 constituents and responding when appropriate• Setting up meetings with senators and other representatives to discuss bills• Ensure the lawyers drafting bills address all of the points the representative requests

Beijing, Cn

In charge of teaching English lessons at a very prestigious high school to four different classes as well as meeting with parents and discussing students progress.

Provo, Utah, Us

Aided customers with understanding and purchasing product as well and helping them manage their accounts.

Taught English as a second language to native Chinese speakers.

Taught English as a second language to Chinese children.

Salt Lake City, Ut, Us

Huntington Beach, California, Us

Bachelors, Business Management, Philosophy, Languages

High School Diploma

Bachelor'S Degree, Philosophy

Bachelor'S Degree, Philosophy