Bryttni Carpenter Email & Phone Number

Cincinnati, Ohio, United States

• Work closely with clients after booking to develop good working relationship, including, letter of introduction, meeting planner materials, prompt response to calls and requests• Maintain detailed records of discussions with guest, including room accommodations, all meeting setups, food and beverage, transportation, etc...• Facilitate and communicate details related to catering functions to management• Upsell to improve revenue generation on property• Be readily available during functions for consultation with client• Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management• Participate in site reviews• Conduct exit interviews with clients to solidify repeat business and distribute results• Respond and resolve guest requests, complaints, or quests in a courteous and timely manner

Cincinnati, Ohio, United States

• Planned daily practice plans to develop fundamental skills in players• Maintained knowledge of rules, game procedures, and safety protocols• Promoted academic excellence and good sportsmanship to create versatile players• Collaborated with coaches, school staff, trainers, and parents to promote student-athlete wellbeing

Cincinnati, Ohio, United States

• Support lead event planner in set up, tear down, and help for events and meetings up to 200 people• Leverage exceptional interpersonal communication skills to quickly resolve client issues and ensure optimal hospitality• Assist in the tear down of events and programs so that the room space is returned to its original state

Cincinnati Metropolitan Area

Sales of event rentals include: tents, tables, chairs, linens, china, glassware, flatware, catering equipment, convention service needs, furniture, and decor accessories.• Presented rental products and services to current and prospective clients, tailored to specific event needs• Developed lookbooks, 3D layouts, tent CADs, and tablescapes as aids for client presentations• Responded to phone calls, emails, showroom walk-ins, and social media leads to create quotes, update rental orders, and answer questions• Utilized social media, web searches, referrals, and industry databases to research prospective clients• Built personal sales framework and incorporated company playbook to nurture new business leads• Collaborated with sales, operations, and inventory teams to provide necessary logistical information to ensure successful execution of events• Provided event rental products to a wide range of events, from large-scale weddings, corporate parties, and annual fundraisers to small family gatherings and school functions• Maintained organized client files with previous rental contracts, venue notes, and updated contact lists• Conducted post-event follow-ups to inquire about event turnout, areas of improvement, and future business opportunities• Brainstormed and arranged showroom displays and tables showcasing new and trending products, ensuring a high quality experience for clients• Closed $227,922 in sales over 11 months by sending timely proposals, following up on unanswered quotes, conducting in person site visits, and staying up to date on industry trends• Attended industry, educational, and showcase events to develop relevant skills while building relationships and promoting Lasting Impressions• Aided in marketing efforts via social media pages, automating processes, and identifying areas of improvement to build client loyalty programs

Cincinnati, Ohio, United States

• Support lead event planner; set up, take down, and help during an event• Leverage exceptional interpersonal communication skills to quickly resolve client issues and ensure optimal hospitality• Assist in the tear down of events and programs so that the room space is returned to its original state

Toledo, Ohio, United States

• Managed day-to-day operations of Etsy store including production, financial planning, and marketing• Maintained average customer rating of 4.9 stars• Ensured quality customer service responding to 100 percent of messages within 24 hours• Packaged and shipped products via USPS within 1-2 business days of order being placed• Introduced 6 new products based on industry trends and customer needs• Managed product development from start to finish• Researched and sourced best materials to create a long lasting products while maintaining sustainable profit margins

Toledo, Ohio, United States

• Planned daily practice plans to develop fundamental skills in players• Maintained knowledge of rules, game procedures, and safety protocols• Promoted academic excellence and good sportsmanship to create versatile players• Collaborated with coaches, school staff, trainers, and parents to promote student-athlete wellbeing

Toledo, Ohio, United States

• Leveraged extensive expertise in inventory management, product selection, and delivering comprehensive information to consistently provide customers with a flawless 5-star experience• Accurately processed customer orders, payments, and returns, ensuring a seamless purchasing experience• Generated $29,700 in sales, converting 83% of transactions for our membership program• Converted 86% of appointments into sales resulting in 79% of customers not returning their merchandise

Buffalo, New York, United States

• Supervise diverse team of four AmeriCorps members at Charter Middle School for Applied Technology in tutoring and mentoring for over 50 students to bring them to grade level through attendance, behavior and adherence to coursework• Schedule panels, physical service opportunities, and personal development workshops for a corps of 13 individuals that feature external community partners• Design and facilitate a two-week long Basic Training Academy in conjunction with City Year management to prepare incoming AmeriCorps members for 10 months of school service • Foster a healthy partnership between City Year and Charter Middle School for Applied Technology school administration and teachers

Buffalo, New York, United States

• Mentored a diverse team of 6 first-year corps members at Charter High School for Applied Technology, providing support and guidance on best practices• Planned and co-facilitated learning and development sessions to 30 corps members to reinforce City Year values, tutor and teaching strategies, and organizational Diversity, Belonging, Inclusion and Equity practices • Co-led Corps Council, a frequently meeting leadership group, to develop creative ways to increase all-corps engagement, and appreciations across school partners• Selected as a Dean's Council representative for Buffalo City Year site, engaging with the National Network to develop and implement best practices locally• Tutored 5 focus list students in Tier 2 response to intervention model to build foundational academic skills and social-emotional development

Buffalo, New York, United States

• Assisted partner teacher with academic support in both the classroom and virtual spaces by answering students’ questions and at times co-teaching material• Led 10 focus list students in Tier 2 response to intervention model to build foundational academic skills and social-emotional development• Participated in Professional and Leadership Development Days to train in City Year values, tutoring and teaching strategies, and organizational Diversity, Belonging, Inclusion and Equity practices• Collaborated with other Americorps members on Corps Council, a frequently meeting leadership group, to develop creative ways to increase all-corps engagement, and appreciations across school partners• Hosted an end-of-year art exhibition of corps member artwork emphasizing community and belonging while adhering to COVID-19 gathering guidelines• Co-led Social Justice Book Club by identifying monthly themes, researching books, podcasts and articles for participants to engage with, and facilitate bi-weekly meetings to discuss materials

Greencastle, Indiana

• Acted as the primary source of academic guidance and emotional support to 12 first-year students• Developed activities and facilitated bi-weekly discussions around diversity and inclusion, mental health, university traditions, campus resources, events and expectations• Collaborated with other mentors to improve the program and other elements of the first-year experience

Greencastle, Indiana

• Monitored social media channels for events relating to Fraternity and Sorority life community to cross-promote on office channels• Created and implemented social media campaigns surrounding topics affecting the community such as Anti-Hazing, substance abuse and individual organization history• Communicated with organization leaders and university employees to promote events and positive Greek life experience

Greencastle, Indiana

• Collaborated with team of Rho Gammas and Panhellenic Executive Board to teach potential new members about the Greek community and individual organizations• Participated in training about diversity, inclusion, conflict mediation and active listening• Cultivated a positive morale through four day recruitment experience

Maumee, Ohio

• Interacted with customers to identify products they were looking for as well as recommend additional products based on interests and previous purchases• Maintained and organized store appearance through folding, restocking, and cleaning to improve shopping experience• Increased brand loyalty through customer participation in loyalty points program and credit card sign-ups• Performed and executed other tasks given by manager or leader on duty• December 2019 Employee of the Month

Greencastle, Indiana

• Generated $20,000 of revenue through 19 print and digital advertisements sold to campus organizations, academic departments and local businesses • Responded to requests for information and advertisement packages within 24 hours of receipt• Created promotional items to increase brand awareness of The DePauw to the local community• Brainstormed innovative ways to promote The DePauw in collaboration with the editorial board and engagement team• Cultivated relationships with key leaders of the student body and administration via ongoing open house events• Collaborate with designer to make sure all advertisements are correctly placed and formatted both in print and online

Greencastle, Indiana

• Developed risk mitigation plans in collaboration with the chapter president, risk manager and DePauw's Student Affairs Office for each engagement event• Increased average attendance by over 60 percent through a heavy focus on financially accessible events• Coordinated two large events (a budget that totaled $12,000) that hosted more than 100 people through securing a venue, transportation, and on-site security vendors

London, United Kingdom

• Supported Embassy-wide and section messaging strategies• Monitored UK news outlets for key US policy points, US Political figures and special relationship• Attended and provided logistical support at public-facing events• Implemented current revision of UK Media Guide for the purpose of describing the media landscape to key American stakeholders• Engaged in research and campaign strategy sessions characterized by a potential free trade agreement between the United States and the United Kingdom within the scope of the Brexit timeline

Greencastle, Indiana

• Managed Facebook, Twitter and Instagram channels for the newspaper• Led a data analytics team of three people to dissect and understand engagement on digital stories and across social media channels to implement new digital media strategy• Assisted in weekly editorial writing as part of editorial board• Developed brand and social media guidelines that was adopted across 30-person editorial team• Trained staff members on use of social channels and digital strategy

Atlanta, Georgia

• Researched and updated the British Consulate-General Atlanta's Consular region state briefings for: Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, and Tennessee; on key topics that could impact UK interests• Monitored important political, business, and economic developments in the Consular region and responded to requests for information on the UK within 48 hours of receipt• Organized and implemented a press and public affairs network database of 100+ contacts including media outlets, external stakeholders, political and community leaders, and executive level suite leaders• Coordinated the efforts of the Consul's General annual holiday party which featured approximately 300 guests• Attended and provided logistical support at three key public facing events that represent UK interests in the region• Assisted and at times led on cross-mission social media and digital engagement for Twitter and Facebook

Greencastle, In

• Organized staff writes to ensure game recaps were posted in a timely fashion after each game• Pitched story ideas to editorial board, including one long-form sports feature each week• Introduced listicles and short-form question articles to include more eye-catching graphics in the newspaper• Designed layout of sports section in weekly print edition of The DePauw

Greencastle, In

• Wrote stories for the news section of The DePauw• Pitched news stories based on interests and current events around campus to editorial board during weekly storyboard meetings• Interviewed sources for stories• Transcribed interviews and notes to ensure accuracy in details, quotes and information

Greencastle, In

• Trained new staff writers in AP style and news writing techniques• Assigned writers to news stories as events and news happened on campus• Edited stories upon completion to be sent to copy editors and editorial board for final check and placement in newspaper• Collaborated with news editor and The DePauw advisor to set top news stories for print and digital

Bachelor Of Arts - Ba, Communication And Media Studies

Activities and Societies: Media Fellow, Varsity Women's Lacrosse, Writer for The DePauw, Alpha Chi Omega- Alpha Chapter, Alpha Phi Omega.

Education record

Activities and Societies: Lacrosse Swimming Student Council Diplomats Pastoral Core Team

Associate'S Degree, Multi/Interdisciplinary Studies

Focus on business communications, management and marketing