Brett Schaffner Email & Phone Number

United States

- Leads the ongoing development and maintenance of the company and product websites, ensuring seamless content management, interface optimization, and user experience enhancement.- Manages the production of high-impact product collateral, including promotional videos and detailed case studies, to strengthen market presence and consumer engagement.- Directs comprehensive project initiatives, such as the tendering of significant multi-year projects, ensuring alignment with strategic objectives and tender requirements.- Implements customer communication strategies and systems, including mass email marketing tools, to optimize outreach and improve key metrics.

Anchorage, Alaska, United States

- Managed IT operations and support, overseeing the infrastructure of network systems and ensuring seamless service delivery across the organization.- Led significant IT projects including the integration of new software and systems upgrades, enhancing data security and operational efficiency.- Collaborated with various departments to assess and fulfill their IT needs, significantly improving interdepartmental communication and technology usage.

Quito, Pichincha, Ecuador

- Reorganized and expanded the national communications team from 5 to approximately 30 members, developing a robust structure that significantly enhanced the organization's outreach and project management capabilities.- Initiated and managed the deployment of Microsoft 365 for Nonprofits, training staff and students in digital communication tools to foster more effective internal and external collaborations.- Oversaw the strategic planning and execution of various national and international publicity campaigns, enhancing the organization’s visibility and impact.- Coordinated major events and virtual conferences, aligning with organizational goals to promote mission, vision, and community engagement.

Quito, Pichincha, Ecuador

- Facilitated the development of campus ministry programs, strategically increasing indigenous staff participation through improved recruitment and training processes.- Orchestrated the onboarding and training of new staff and student leaders, implementing innovative study methods and leadership development initiatives that tripled staff team size over four years.- Directed fundraising efforts to secure necessary resources for annual operations, successfully meeting financial goals each year.- Designed and implemented operational processes that enhanced organizational efficiency, cost management, and sustainability.

Winemucca, Nv

- Managed the editing, organization, and printing of photographs ranging from 500 to 10,000 images per event, ensuring high-quality outputs and timely delivery.- Maintained the thin-client customer ordering system, powered by a Linux server, which streamlined the digital ordering process and enhanced customer experience.- Provided technical support and training for clients, facilitating easy access and navigation through the server-based ordering system.- Collaborated in creating and updating event-specific digital content and programs, further improving service delivery and client satisfaction.

- Managed comprehensive data entry and market research activities within the casino and gaming industry.- Innovated an automated script for data processing, reducing manual input time significantly.

Teaching & Learning Technologies: Instructional Design

- Collaborated on a major transition project for the university's website to a new CMS platform.- Developed interim solutions to maintain website functionality during the transition.

Puntarenas, Costa Rica

- Led a critical initiative to redesign the student registration and reporting database, enhancing functionality.- Updated and optimized the database architecture to third normal form, significantly reducing data redundancy and improving system efficiency.- Collaborated closely with program administrators to ensure the new system aligned with user needs and organizational goals, facilitating smoother internal registration processes for staff.

Reno, Nv

- Provided critical support for the university’s learning management system, ensuring effective operation.- Conducted tests on upcoming software upgrades to ensure seamless transitions for users.

Elko, Nv

- Gained hands-on experience in IT disciplines, including project management and network support.- Assisted with user support tasks, resolving a wide array of computer-related issues.

Reno, Nv

- Built a network of contacts through dynamic presentations and promotional events.- Collaborated with a nationwide team of interns to share strategies and drive collective success.

Winnemucca, Nv

- Fostered strong customer relationships while preparing and serving high-quality coffee.- Developed and implemented a structured closing schedule, enhancing operational efficiency.

Bachelor Of Science (B.S.), Information Systems, 3.8 Cumulative Gpa, Cum Laude

Activities and Societies: Entrepreneurship Club, National Society of Leadership and Success Golden Key Honor Society, Web Manager.

Bachelor Of Arts (B.A.), Spanish Language And Literature, 3.8 Cumulative Gpa, Cum Laude

Activities and Societies: InterVarsity Christian Fellowship, Nevada Latin Dance Club, LaFe, Entrepreneurship Club, National Society.