Barbara Schmolke Email and Phone Number
Barbara Schmolke work email
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Barbara Schmolke personal email
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Barbara Schmolke is a Leiterin Stab Direktion at Schweizerische Multiple Sklerose Gesellschaft. She possess expertise in management, business analysis, team management, customer satisfaction, market data and 22 more skills. Colleagues describe her as "Barbara has demonstrated during the last few years her ability to manage a multi cultural support organisation and achieve excellent results. She has a clear people focus resulting in many of her team members to be star performers, often marked as high potentials. She is one of those individuals who is extremely customer focused with an excellent balance between achieving great results and motivating people in the fast paced, high pressure environement, of a Support Centre."
Schweizerische Multiple Sklerose Gesellschaft
View- Website:
- multiplesklerose.ch
- Employees:
- 16
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Leiterin Stab DirektionSchweizerische Multiple Sklerose Gesellschaft Nov 2022 - PresentZurich, Switzerland -
Assistenz DirektionSchweizerische Multiple Sklerose Gesellschaft Jan 2022 - PresentZurich, Switzerland -
Consultant / Assistant To Publishing ManagerBerufskunde Verlag May 2020 - Dec 2021Zurich, SwitzerlandResearching the market for potential advertisers who offer apprenticeship opportunities. The objective is to establish the Berufskunde catalogue in Germany. Outlining the strategic orientation and guiding the sales and administration teams towards the relevant activities -
Project ManagerAteleris Gmbh Feb 2019 - Aug 2019BruggManaged a project with SECO (State of Secretary for Economic Affairs) after winning this tender as a Start-Up company. Our task was to deliver a proof of concept to identify the best provider for a skill-based matching software. -
Head Of Root Cause Analysis And Quality AnalyticsSix Financial Information Apr 2012 - Nov 2018Zürich Area, SwitzerlandLed a global and remote team of experts. Increased effectiveness and efficiency for a higher consumption of SIX data by identifying and eliminating quality flaws. -
Head Of Data SupportSix Financial Information Jan 2011 - Mar 2012Zürich Area, SwitzerlandBuilt up and led a 3rd level data support team to do Problem Management and Customer Projects. As member of the management team, I had to guide my team through an extensive restructuring of the entire department -
Support Manager EuropeThomson Reuters Jan 2005 - Sep 2008Geneva, SwitzerlandManaged 8 direct reports, total team size of 70 employees, including remote offices in Moscow, Warsaw and Istanbul. Recruited more than 100 employees, defined the support strategy and icreased customer satisfaction, created SLAs and adapted our process accordingly -
Customer Support Manager For Specialist TeamReuters Jan 2003 - Dec 2004Geneva, SwitzerlandGuaranteed quick access to internal knowledge to speed up resolution times for customers. Initiated a performance measurement for internal clients -
Customer Service Team LeaderReuters Apr 2001 - Dec 2002Geneva, SwitzerlandLed 13 direct reports, took responsibility for staff development, held regular evaluation, performance and coaching meetings, implemented a new CRM software -
Customer Support ExecutiveReuters Apr 1994 - Apr 2001Frankfurt, Hesse, GermanyConducted 3 years client trainings on site and classroom, product presentations with Sales, 6 months assignment to London to prepare introduction of a new CRM software -
It CoordinatorDelta Management Consultants 1993 - 1994
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Purchase AssistantBest Western International 1988 - 1992
Barbara Schmolke Skills
Frequently Asked Questions about Barbara Schmolke
What company does Barbara Schmolke work for?
Barbara Schmolke works for Schweizerische Multiple Sklerose Gesellschaft
What is Barbara Schmolke's role at the current company?
Barbara Schmolke's current role is Leiterin Stab Direktion.
What is Barbara Schmolke's email address?
Barbara Schmolke's email address is ba****@****ail.com
What skills is Barbara Schmolke known for?
Barbara Schmolke has skills like Management, Business Analysis, Team Management, Customer Satisfaction, Market Data, Crm, Team Leadership, Incident Management, Financial Markets, Performance Management, Customer Service, Project Management.
Who are Barbara Schmolke's colleagues?
Barbara Schmolke's colleagues are Gabriella Prata, Rainer Widmann, Regula Muralt, Zoé Bibassis, Tamara Waser, Sandra Künzli, Daniela Letizia.
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