Operations Manager
Current- Establish and maintain professional affiliate/client relationships to ensure service is completed on time and to satisfaction- Source new affiliates to perform required services and maintain client confidence- Facilitate all contracted services as well as reactive requests, providing quality work in a timely manner- Maintain knowledge of various contracts between multiple clients, making sure services are performed to scope- Proactively resolve disputes and assist in any service complications- Assist affiliates with proprietary app training, service scheduling, dispute resolutions, and billing inquiries