B. Scott Hudgins Email & Phone Number

Atlanta, Ga, Us

Indianapolis, Indiana, Us

Duluth, Georgia, Us

Duluth, Georgia, Us

Duluth, Georgia, Us

Duluth, Georgia, Us

Duluth, Georgia, Us

Core ID Services, LLC delivers real help for Identity Theft by providing services specializing in the Protection, Detection and Correction of Identity Theft for Corporations, Employers and Individuals.Our identity theft solutions are best of breed, aimed to protect, detect and mitigate identity theft as quickly and as thoroughly as possible. Since you can't prevent identity theft, our services are centered on the recovery process. We provide fully managed recovery, driven by a proprietary technology service and Certified Recovery Experts. Our solutions are not only essential to the consumer, but help businesses across the U.S. add value to their products and services while differentiating themselves and maintaining compliance.What sets Core ID Services apart is the experience of our staff, the automated process, and the customer centric services we provide during a very stressful time.Headquartered in Roswell, Georgia, Core ID Services' leadership team is focused on innovation and customer centric service. We know the customer comes first and leading by example is the only way to instill our core values of Integrity, Security, and Customer Centric Services.

Seattle, Washington, Us

Responsible for earning trusted partner relationships by delivering - successful implementations, continuous program refinement and ensuring customer specific requirements are achieved.Accolade helps employees make better, individial health care decisions. Providing one source for all their health care needs - benefits and claims to difficult treatment decisions, while building partnerships and relationships based on trust at all stages of health status.

Indianapolis, Indiana, Us

Accountable for overall corporate relationships with clients’ Senior HR & Benefits leadership. Responsible for client retention and developing incremental membership, product and service sales. Prepared and Presented Monthly, Quarterly and Strategic Annual Reporting; Negotiated renewals and contracts; Quarterbacked internal team’s Implementation, Reporting, Product and Program development and delivery to align with client’s expectations. - Led largest implementation for 2011- Responsible for most complicated client 2008 - 2010- Lead Partner in Largest, Most Complex and Comprehensive RFP in corporate history 2007- 5 fold increase in membership 2003 - 2008- Award Winner: High Achievement Award: Q2-2008; Pinnacle Producer: 2008, 2007; Account Executive of the Year: 2005- Six Sigma Green Belt Training - 2005

Responsible for day to day client relationship activities and service delivery, including product, program and membership issue resolution. Coordinated and Conducted Open live and telephonic Member Annual Enrollment meetings, in addition to train the trainer sessions. Quarterbacked, Edited and Coordinated delivery of highly customized member materials: New Member Kits, including: Member Guides, Quick Reference Sheets, program promotion slicks; Quarterly Member Newsletter; Member Satisfaction Questionnaires. Reviewed and Edited Member Summary Plan Description.- Led Implementation and Expansion of Fortune 10 client from off the shelf single state HMO to highly customized multi-product national with state of the art Care Management programs. - Award Winner: Account Manager of the Year: 2004

Responsible for daily client service, preparation of employer to employee communications, resolving claims, billing and contract issues. Prepared, submitted and analyzed multi-product quote requests for local and national groups.- Recruited for client management, relationship development and issue resolution expertise along with excellence with attention to detail and commitment to the customer.

Responsible for client and broker inquiries including issue resolution, product and program expertise and regulatory requirements. - Managed and maintained the largest block of business supporting 125 clients and 23k+ members. - Coordinated internal and or external processes for underwriting, enrollment, billing, and implementations. - Conducted enrollment, train the trainer and administrator activities meetings.

Responsible for live and written member and provider issue resolution in a call center supporting medical, pharmacy and dental plans. - Mentored and trained up to 20 new representatives in both classroom and live call settings.

Bba, Marketing

High School