Babette "Babs" Sefiane Email & Phone Number

Pittsburgh, Pennsylvania, United States

I enjoy educating the community, families, partners and donors about the wonderful mission of Life'sWork and the variety of services that we provide. My compassion to help others and also being able to help business' at the same time to accomplish one overall goal to change and improve lives is what makes all the difference and it just pure joy!

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Greater Pittsburgh Area

Greater Pittsburgh Area

• Built strong client relationships by acting as liaison between the customer and the company to understand the needs of the client.• Consulted with clients after sales and contract signings to have a strong avenue of communication and to resolve any problems and provide ongoing support.

Greater Pittsburgh Area

• Fostered and facilitated relationships with clients to earn and develop trust with customers• Researched clients business issues and goals to offer appropriate solutions that meet the need of the client.

Greater Pittsburgh Area

Greater Pittsburgh Area

• Develop and drives consistency in sales pipeline, forecasting, proposal and reporting processes, tools, reports and capabilities.• Establishes and implements performance measures designed to track and report progress against the Business Line sales strategies. • Partners with Sales Directors to support creation and implementation of sales strategies and plans designed to achieve business objectives.• Develop and integrate in the CRM the customized Sales Process for each unique business line.• Prepare monthly sales forecast reports to Senior leadership.• Facilitate and participate in TAS (Target Account Selling) reviews with Sales Team.• Manage the MSCRM from front to back. Manage/Create all CRM reporting, field level securities and access.• Provide Sales Support to the BDM’s on MSCRM and Dealmaker.• Manage the Dealmaker Sales tool and the sales processes that are “housed” in Dealmaker.• Attend Trade shows to represent the company and explain what we do to potential clients and build lead base.• Assist and manage the marketing campaigns from the sales side as well as track progress of campaigns.• Provide sales support and facilitate monthly and quarterly sales meetings for the Regional Markets Sales Team.• Completed the MSCRM Customization and Configuration certification class for MS CRM 2011.• Train all New Hire Sales personnel on systems, as well as sales processes and Target Account Selling.• Entertained clients at Sales Functions and company sponsored outings. Conduit between sales and customer.• Managed, Facilitated and rolled out the new upgrade for MS CRM successfully to the entire Energy Efficiency organization • Managed Lead Generation Campaigns/Customer Events• Managed/ Arranged local Outreach – Volunteer and Power of Caring events

Baltimore, Maryland Area

• Designed and created MS CRM specific to the sales needs for CEPS. • Built a unique sales process for the different sales teams in CEPS to build the pipeline and accurately capture the probabilities leveraging Dealmaker.• Managed and motivated the Data Mining team for Lead Generation.• Worked with CEPS Sales Directors and trained sales staff. • Facilitated and participated in TAS reviews to strategize and better position Constellation to win the opportunity. • Entertained clients at Sales Functions and company sponsored outings.• Was the Integration Manager for the acquisition of CLT to Constellation in July 2009.

Baltimore, Maryland Area

• Worked closely with Business Development Manager to be the point of contact for the Major Account Industrial customers. • Developed and maintained customer relationships through communication, and site visit with Major Account customers. • Provided Sales Support to the Industrial Major Account BDM’s as well as market updates to the customers. • Participated in TAS reviews to strategize. Managed Channel Partnerships and Broker Payments.• Entertained clients at Sales Functions and company sponsored outings.

Baltimore, Maryland Area

• Successful execution and delivery of the Contract Management Department.• Worked on multiple high level projects. Manage and monitor contracts for large political accounts, such as Amtrak, WMATA, and Hopkins, The Mills Corp. and more.• Reviewed contracts as they came in for completeness and contacted BDM for any incomplete information and verify that the deal makes good business sense to serve.• Managed Enrollments and Drops to the utility to meet obligation of service.• Was a member of the SMB team during the pilot program. During the program, helped develop the process as well as looked for ways to implement improvements. Achieved the 2nd highest point value within the team.• Worked very closely with the Business Development Managers (BDM’s) on entering data, proposals, customer information and setting up account information. This included but was not limited to communicating with the customers as well as sending out proposals. • Promoted from Sales Analyst to Contract Manager.• Filled in for Inside Sales Manager while out on leave. Delegated work as needed.• Established and documented the procedures for the Contract Management group.• Established the procedures to upload the Peco eligibility list into SMIS.• Met with different utilities to help develop a better work relationship and establish the ins and outs of each EDC.• Worked on the Peak Alert project-notifying customers of peak watch days and how manage their peak days.• Worked on data from beginning to end, manipulating data so that data was in a format that was friendly to pricing which increased productivity to pricing models.• Market update/Volatility Reports• Worked closely with Inside Sales Manager, BDM’s and Vice President to assist in the technical responses to the RFP’s. • Worked on the customer provided data for many RFP’s to get data and information into the system so price could be provided.