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@qarik.com
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Brian Seguin is listed as Chief Customer, Business Development, & Operational Excellence Leader | Driving Retention, Revenue, & Scalable Growth at Bootstrap Buffalo, based in Buffalo, New York, United States. AeroLeads shows a work email signal at qarik.com, phone signal with area code 716, and a matched LinkedIn profile for Brian Seguin.
Brian Seguin previously worked as Chief Innovation Strategist & Growth Accelerator at Bootstrap Buffalo and Interim Head of Customer Success & Product at 360 Cloud Platforms. Brian Seguin holds Business Administration, International Business from University At Buffalo.
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AeroLeads found 1 current-domain work email signal for Brian Seguin. Compare company email patterns before reaching out.
I am a senior executive with over 15 years of experience driving operational excellence, customer success, and scalable growth in technology and finance sectors. My expertise lies in leading global teams, optimizing customer lifecycles, and implementing innovative, data-driven strategies that deliver measurable business outcomes.Throughout my career, I have consistently transformed customer success and operational frameworks into engines of growth. At 360 Cloud Platforms, I increased NRR by 120% and drove 200% account growth by architecting AI-powered delivery systems that enhanced customer engagement. As Managing Director at Qarik, I led global transformation initiatives and post-acquisition integration, achieving nine-figure OPEX savings and 230% business unit growth. At Stark & Wayne, I built scalable customer success programs that delivered a 320% ARR increase, improved retention, and drove customer advocacy through high- and low-touch engagement models.My leadership philosophy centers on aligning product and customer strategies with organizational goals to drive growth and retention. I lead with customer-centric metrics that empower teams with the right information to scale operations for sustainable success.If you are looking for a leader who can champion customer success, drive operational excellence, and align product strategies with business objectives, let’s connect. Together, we can create innovative solutions that elevate customer satisfaction and accelerate company performance.
Listed skills include Leadership, Teamwork, Team Building, Css, and 22 others.
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Lead innovation programs to accelerate product development, streamline operations, and drive sustainable growth for startups and consulting firms in diverse industries.
Successfully launched foundational company product and customer success initiatives during a strategic divestiture. This engagement was following the GENIUSNH consulting program.• Increased NRR by 120% through AI-powered delivery systems and customer engagement strategies.• Developed risk mitigation tools, driving 200% growth in key accounts.• Spearheaded data-driven success motions, aligning product and customer strategies.Key Achievements:• Scaled customer success operations to support global enterprise accounts.• Enhanced customer satisfaction scores by 30% through improved processes and predictive reporting.
Directed strategic initiatives for early-stage enterprise B2B software startups, focusing on customer success and scalability.Consulted with five startups on operations and go-to-market strategy.Oversaw technical and customer aspects of a key divestiture, enabling growth.Developed productization frameworks and structured growth plans for startups.Key Achievements:Successfully launched a divestiture with 100% customer retention.Served as interim Chief Revenue Officer establishing foundational clients and partnerships resulting in an 80% increase in ARR.
New York, Ny, Us
Directed cross-functional teams in delivering multiple seven-figure transformation programs, achieving 2.3x growth in the business unit through strategic planning, program management, and scalable solutions designed for long-term impact. ● Designed Cloud Native transformation strategies, generating nine-figure OPEX savings across financial verticals.● Achieved a 230% growth of the business unit post-acquisition through strategic planning and execution.
New York, New York, Us
Directed large-scale transformation initiatives, achieving eight-figure savings through optimized migration and licensing strategies for Fortune 2000 and federal clients. Led enterprise sales efforts and cultivated strategic partnerships, securing direct Master Service Agreements (MSAs) with Global 2000 companies. ● Productized a platform software portfolio resulting in a 320% increase in Annual Recurring Revenue (ARR) and positioning for acquisition.● Leveraged strategic partner relationships, resulting in successful engagement with approximately 200 enterprises● Championed the product roadmap for enterprise platform software that supported over 100,000 applications.
New York, New York, Us
Drove strategic growth initiatives through inbound marketing, partnership development, capture management, and team development. ● Developed and executed the go-to-market strategy, driving a 400% increase in company revenue.● Established enterprise resource planning models that increased profitability by 200%.● Created a process to reduce global operational transaction expenses by 400%.
New York, New York, Us
Managed teams overseeing $50 billion in financial assets across securities, derivatives, and corporate loans. Developing product valuation models to ensuring global regulatory compliance. ● Led the shutdown and restructuring of 30 global legal entities.● Created an onboarding training program that increased onboarding efficiency by 300%.
Buffalo, Ny, Us
Led digital transformation and lean process improvement initiatives across the bank's payment and fraud operations departments. ● Developed predictive monitoring systems, achieving a 94% reduction in cash outages● Led the program to design and implement automated compliance controls, which received commendation from a senior federal auditor for "excellent" quality.
New York, New York, Us
Delivered back-office support for high-risk, highly regulated foreign exchange operations, enhancing controls and reducing risk by reconciling trades, implementing process improvements, and creating detailed procedures to support regulatory compliance and mitigate operational expense.Decreased returned payments by 80% by enhancing process structure and implementing rigorous controls.Implemented detailed procedures leading to a 50% reduction in processing errors.
Served as Captain and incident commander, participating in strategic committees and leading emergency responses. ● Spearheaded a recruitment and retention initiative increasing membership by 15%.● Recognized as a top responder for three years working over 250 calls annually.● Led a multi-department response as incident commander during a nursing home fire
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Brian Seguin works for Bootstrap Buffalo.
Brian Seguin is listed as Chief Customer, Business Development, & Operational Excellence Leader | Driving Retention, Revenue, & Scalable Growth at Bootstrap Buffalo.
AeroLeads has found 1 work email signal at @qarik.com for Brian Seguin at Bootstrap Buffalo.
AeroLeads has found 1 phone signal(s) with area code 716 for Brian Seguin at Bootstrap Buffalo.
Brian Seguin is based in Buffalo, New York, United States while working with Bootstrap Buffalo.
Brian Seguin has worked for Bootstrap Buffalo, 360 Cloud Platforms, Geniusnh, Qarik Group, and Stark & Wayne Llc.
You can use AeroLeads to view verified contact signals for Brian Seguin at Bootstrap Buffalo, including work email, phone, and LinkedIn data when available.
Brian Seguin holds Business Administration, International Business from University At Buffalo.
Brian Seguin is listed with skills including Leadership, Teamwork, Team Building, Css, Access, Troubleshooting, Sql, and Data Analysis.
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