Brian Seguin Email & Phone Number

Lead innovation programs to accelerate product development, streamline operations, and drive sustainable growth for startups and consulting firms in diverse industries.

• Successfully launched foundational company product and customer success initiatives during a strategic divestiture. This engagement was following the GENIUSNH consulting program.
• Increased NRR by 120% through AI-powered delivery systems and customer engagement strategies.
• Developed risk mitigation tools, driving 200% growth in key accounts.
• Spearheaded data-driven success motions, aligning product and customer strategies.Key Achievements:
• Scaled customer success operations to support global enterprise accounts.
• Enhanced customer satisfaction scores by 30% through improved processes and predictive reporting.

Directed strategic initiatives for early-stage enterprise B2B software startups, focusing on customer success and scalability.Consulted with five startups on operations and go-to-market strategy.Oversaw technical and customer aspects of a key divestiture, enabling growth.Developed productization frameworks and structured growth plans for startups.Key.

New York, NY, US

• Directed cross-functional teams in delivering multiple seven-figure transformation programs, achieving 2.3x growth in the business unit through strategic planning, program management, and scalable solutions designed.
• Designed Cloud Native transformation strategies, generating nine-figure OPEX savings across financial verticals.
• Achieved a 230% growth of the business unit post-acquisition through strategic planning and execution.

New York, New York, US

• Directed large-scale transformation initiatives, achieving eight-figure savings through optimized migration and licensing strategies for Fortune 2000 and federal clients. Led enterprise sales efforts and cultivated.
• Productized a platform software portfolio resulting in a 320% increase in Annual Recurring Revenue (ARR) and positioning for acquisition.
• Leveraged strategic partner relationships, resulting in successful engagement with approximately 200 enterprises
• Championed the product roadmap for enterprise platform software that supported over 100,000 applications.

New York, New York, US

• Drove strategic growth initiatives through inbound marketing, partnership development, capture management, and team development.
• Developed and executed the go-to-market strategy, driving a 400% increase in company revenue.
• Established enterprise resource planning models that increased profitability by 200%.
• Created a process to reduce global operational transaction expenses by 400%.

New York, New York, US

• Managed teams overseeing $50 billion in financial assets across securities, derivatives, and corporate loans. Developing product valuation models to ensuring global regulatory compliance.
• Led the shutdown and restructuring of 30 global legal entities.
• Created an onboarding training program that increased onboarding efficiency by 300%.

Buffalo, NY, US

• Led digital transformation and lean process improvement initiatives across the bank's payment and fraud operations departments.
• Developed predictive monitoring systems, achieving a 94% reduction in cash outages
• Led the program to design and implement automated compliance controls, which received commendation from a senior federal auditor for "excellent" quality.

New York, New York, US

Delivered back-office support for high-risk, highly regulated foreign exchange operations, enhancing controls and reducing risk by reconciling trades, implementing process improvements, and creating detailed procedures to support regulatory compliance and mitigate operational expense.Decreased returned payments by 80% by enhancing process structure and.

• Served as Captain and incident commander, participating in strategic committees and leading emergency responses.
• Spearheaded a recruitment and retention initiative increasing membership by 15%.
• Recognized as a top responder for three years working over 250 calls annually.
• Led a multi-department response as incident commander during a nursing home fire

Business Administration, International Business

Master Of Business Administration (M.B.A.), Finance