Scott Ford Email & Phone Number

Boulder, CO, US

Faculty position coaching students in the Entrepreneurship & Innovation capstone course (BUSM4010)

London, GB

San Francisco, US

New York City, New York, US

Executive leader overseeing all operational aspects of the service delivery teams, product line P&Ls, business continuity planning, monthly budget reviews and managing Techstars’ Code of Conduct across the entire 10,000+ network of entrepreneurs, mentors, investors and employees.Management of ~140 employees, representing nearly 50% of the entire Techstars.

New York City, New York, US

Newly created role with increased responsibilities that included the entire customer lifecycle for all customer and partner-facing services, including Techstars’ 50+ mentorship-driven Accelerator programs, 1,000+ Startup Weekend/Startup Week events, Global Network, Real Estate, Global Sourcing, Education & Training and all back-office operating support.

New York City, New York, US

Responsible for creating an organization built for scale, including defining and leading the restructure and reorganization of the Accelerator business unit, including the day-to-day operations and management of nearly 50 staff with a focus on international programs (15 countries) and 20+ corporate partners. Leadership of all back-office operations that.

Seattle, Washington, US

StormSensor develops sensors, software and analytics to monitor water in sewer systems and prevent urban flooding. It provides a cloud-based stormwater monitoring platform designed to offer real-time data and insights to track how stormwater is flowing through systems including municipal sewers, private sewers, and commercial sites. StormSensor works with.

Denver, Colorado, US

Over the course of 10 days, a group of 10 CEOs, successful entrepreneurs from across the United States, came together to face a monumental challenge. Their task? Confront 10 Wicked Problems in Health. Their goal? Exploration, discovery, understanding. Their hope? To create a new venture based on a new product or service that can change the world.Developed.

Boulder, CO, US

Recruited by CEO of Rapt Media to take over President/COO role to create accountability and establish the necessary controls and processes to position the organization for high growth. Completed Series B funding through Boulder Ventures and Golden Seeds. Rapt Media was a graduate of Techstars Boulder 2011 and acquired by Kaltura in 2017.Raised $2M in.

MA, 01824, US

Expanded previous VP role to take on leadership for sales outside North America and the associated international operations.Led a staff of 75+ across eight business units, including seven revenue-generating teams and Corporate IT/SaaS. Annual revenue responsibilities accounted for 60 percent of FY15 revenue.Sold $1.1 million in the first 6 months.

MA, 01824, US

Responsibilities expanded across entire ZOLL organization to facilitate growth, including the implementation of LEAN process improvement programs, developing ZOLL’s first SaaS infrastructure solution (ZOLL Online) and a temporary relocation to Frankfurt, Germany to oversee international expansion within Europe, Nordics and select parts of Latin America..

MA, 01824, US

Promoted to newly created VP role to better integrate all post-sales revenue teams and activities, including technical support, client relations, professional services, project management and all aspects of IT – consulting and corporate – responsibilities. Formalized Voice of Customer (VOC) program and implemented Net Promoter System (NPS), including.

MA, 01824, US

Responsible for stabilizing and then growing the technical support and client success organizations to achieve a high level of customer satisfaction, through consistent hiring, training and replicable processes. Achieved overall customer satisfaction of 93% with 97.4% customer retentionEstablished metrics to ensure accountability across organization

Built a profitable e-commerce software platform and retail store concept, including the development of a unique hub-and-spoke business model with multiple drop-off locations throughout Boulder and Denver. OTB was ranked as the #1 eBay Trading Post in Colorado (2005, 2006), before the successful sale of the business.

Venture-backed Electronic Bill Presentment and Payment (EBPP) SaaS provider. Oversaw Technical Services Organization business units in Westminster, CO and San Francisco, CA, including two technical support teams, corporate IT and SaaS Operations team. Accountability for budgeting, strategic planning, staffing, financial forecasting, and contract negotiation.

Boulder, US

Identified new storage technology opportunities through partner and vendor relationships. Created partner strategy road maps across software and hardware products.

Boulder, US

Relocated to Tokyo to lead business efforts and establish an office in Tokyo, Japan, providing pre- and post-sales technical support for international partners. Successfully opened and staffed office, supporting business in Japan, Korea, China, Hong Kong, Taiwan, Australia and Singapore.

Boulder, US

Member of the professional services team, providing domestic and international onsite consulting for software and hardware products, including Alexandria backup and recovery software and tape libraries from Spectra Logic, Quantum, Sony, Exabyte, HP, ADIC, StorageTek and several others.Relocated to San Jose, CA from January 1996 - August 1996 to serve as a.

Master Of Business Administration (Mba)

Bachelor Of Arts (B.A.), English