I am an experienced ITIL practitioner, an innovative Project Lead and a team manager with 7.6 years of experience managing all aspects of Project management functions from planning, staffing, evaluating, controlling, reviewing to benefits for fast growing companies. Seeking a position to contribute acquired skills within IT Infrastructure, incident management, problem management, change management and other ITIL core processes.
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Group LeadProgressive Infotech Pvt. Ltd.Noida, Up, In -
Group LeadProgressive Infotech Pvt. Ltd. Dec 2013 - PresentNoidaTeam Leadership, ITIL, IT service delivery, Service Desk, Incident Management, Change Management, Staffing, managing shrinkage, technical lead (desktop support), Involved in data center operations, vendor management, asset and inventory management.Team manager, SLA management, performing RCA, trend analysis, availability management, preparing rosters for team, sharing improvement plans to stake holders.
Frequently Asked Questions about Shantanu B
What company does Shantanu B work for?
Shantanu B works for Progressive Infotech Pvt. Ltd.
What is Shantanu B's role at the current company?
Shantanu B's current role is Group Lead.
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SHANTANU SINHA , C.Engg.,B.Tech.,FIE (India),MIMMM(UK),MSAE.
Enterprising Leader & Planner With A Strong Record Of Contributions In Plant Operations, Invigorating Businesses, Reverse Engineering, Productivity And Improving Systems & Procedures, Targeting Senior Level Assignments .Faridabad -
Shantanu B
Noida -
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