Borna Sharif Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

-Communicate with customers via phone, email and chat-Provide knowledgeable answers to questions about product, pricing and availability-Work with internal departments to meet customer's needs-Data entry in various platforms-Average 300-400 inbound and outbound dials per day-Comfortable using rebuttals and respectfully challenging the customer-Chosen based off high effort and dial performance to participate in temporary pilot position in released leads role

Houston, Texas, United States

- Buying and selling for the use of exporting used mixed rags- Arranged appointments for vendors with customers- Handled day to day communication via phone and email- Ensured targets are delivered through people management, performance review, reward, and individual recognition- Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors

Austin, Texas Metropolitan Area

- Trusted keyholder- Adapted quickly to conversion of old system to new inventory/shipment computer software- Repackaged large shipments and prepared for redistribution to respective locations- Maintained inbound/outbound customer orders over the phone and email- Tracked and filed customer order invoices

Austin, Texas Metropolitan Area

- Operated cash registers/POS and accepted checks, cash, and other forms of payment from customers- Responded to various customers’ needs and provided corresponding services- Mentored my peers to facilitate their training and administered feedback- Prepared inventory and created orders for shipments of supplies weekly- Helped train and supervise new employees