Bilal Malik, Acp Email & Phone Number

Toronto, Ontario, Canada

• Spearheading product development by implementing robust project management methodologies and fostering collaboration across cross-functional teams, resulting in 20%-30% improvement in quality of delivery and client.
• Leading end to end project resourcing, planning and tracking through meticulous milestones based project delivery and regular stakeholder communication, including obtaining timely approvals and signoffs, to.
• Successfully leading multiple Agile cross-functional teams comprising of architects, product managers, engineers, DevOps, UX/I designers and QA resources, through selecting and implementing the right Agile.
• Hiring, mentoring, training, and grooming team members to consistently enhance team productivity and efficiency, through defining and regularly tracking goals using OKR framework, leading to outstanding team.
• Playing a vital role in providing and tracking SLA based customer support through defining detailed support policies, procedures and processes for existing clients thereby improving support process efficiencies by.
• Significantly contributing to company’s growth by leading account management for existing accounts to spot growth opportunities and also partnering with business development and pre-sales teams to write winning.

Toronto, Canada Area

• Spearheaded multiple, cross-functional teams comprising of architects, designers, product managers, engineers, and QA resources as a software delivery lead, leading a portfolio of over 20 projects, to create top.
• Led end to end project delivery, through all phases of project lifecycle and software development lifecycle (SDLC), to consistently deliver projects on time, within budget and according to specification
• Accelerated company’s growth by working alongside business development and presales to create winning proposals, leading to multi-million dollar new project/client acquisition on an ongoing basis and helped grow the.
• Led software architecture practice by working in close collaboration with solution architecture teams to create highly scalable, secure, and high-performing Cloud native architectures, leading to robust and high.
• Successfully led Agile transformation across the company, by streamlining Agile process delivery using Scrum, and created high performing teams, increasing overall delivery efficiency by 20-30%
• Streamlined company-wide quality assurance practice by leveraging CI/CD best practices and expanding test automation coverage, reducing defect rate by 15-20%

• Managed key accounts and led the delivery of multiple projects, through strong account management and streamlined delivery, turned loss incurring accounts to profitable ones achieving significant revenue growth of 20%.
• Significantly improved project delivery using Agile Scrum best practices, by managing/grooming product backlog, prioritization/scheduling user stories, sprint planning, daily standups, sprint review and retrospectives.
• Consistently built high-performing engineering teams by goal setting, monitoring progress and performance on a regular basis, thereby leading increase overall efficiency of 20%-30%
• Accelerated company’s growth by writing winning proposals while working in close collaboration with business development and pre-sales teams, leading to increase new project and client intake on a consistent basis