Bilal Malik, Acp Email and Phone Number
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I am a dynamic technology leader with over 10 years of experience in project, program management and delivery, adept at leading cross-functional teams to deliver multiple complex projects on time, within budget, according to specifications and at top quality that not only meet but exceed expectations. I have led companies to deliver sustained value, build lasting relationships with stakeholders, leading them to exceptional profitability and growth with YoY increase in revenues of 30-50%.My work encompasses a wide variety of industries and verticals such as health care, finance, banking, automotive, ecommerce, retail, AI, ML, IoT, Cloud, Security, CRM, ERP.I have a proven record of service delivery and execution in both private and public sectors.Some key examples of my work include:• As a Software Delivery Director at Pricedex Software Inc., I am spearheading product development by implementing robust project management methodologies and fostering collaboration across cross-functional teams, resulting in 20%-30% improvement in quality of delivery and client satisfaction.• As a delivery and professional services director at Cinnova, I worked cross-functionally to grow and lead a portfolio of over a dozen projects, building and leading a high-performing team of over 100 people comprising of architects, engineers, project, and program managers, designers and Quality Assurance team members. I also partnered with pre-sales and business development teams to successfully close leads, leading to a YoY growth in revenue of 30-40% on a consistent basis.• As a delivery lead for the last 3 companies, I have led Agile process transformation and implementation to drive product development and enhance team productivity and efficiency by 20-30% QoQ.• As a technology lead of the last 3 companies, I have lead Cloud enablement and transformation projects to create scalable, secure and high-performing products leading to cost saving of over 30-50% YoY. Additionally, I am fond of kayaking and hiking, and I can be found on Bruce Trail, or Humber river, or a newly discovered trail, on holidays. I also like to learn how Generative AI can make the quality of our lives better.I love being challenged and get excited about opportunities that allow me to use my unique combination of strong business acumen, diverse technology capability, outstanding relationship building skills, and solid management and leadership ability to deliver sustained value. I also love connecting with new people and I can be reached at itsmebsm13@gmail.com.
Pricedex Software Inc.
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Director Of Software DevelopmentPricedex Software Inc. Feb 2024 - PresentToronto, Ontario, Canada• Spearheading product development by implementing robust project management methodologies and fostering collaboration across cross-functional teams, resulting in 20%-30% improvement in quality of delivery and client satisfaction• Leading end to end project resourcing, planning and tracking through meticulous milestones based project delivery and regular stakeholder communication, including obtaining timely approvals and signoffs, to consistently deliver multiple projects on time, within budget and at top quality that not only meets but exceeds expectations• Successfully leading multiple Agile cross-functional teams comprising of architects, product managers, engineers, DevOps, UX/I designers and QA resources, through selecting and implementing the right Agile methodologies, tools and best practices to create highly usable interfaces and architect scalable, secure, and high performing products on an ongoing basis• Hiring, mentoring, training, and grooming team members to consistently enhance team productivity and efficiency, through defining and regularly tracking goals using OKR framework, leading to outstanding team collaboration and results on an ongoing basis• Playing a vital role in providing and tracking SLA based customer support through defining detailed support policies, procedures and processes for existing clients thereby improving support process efficiencies by 15%-20%, greatly enhancing customer service • Significantly contributing to company’s growth by leading account management for existing accounts to spot growth opportunities and also partnering with business development and pre-sales teams to write winning proposals, helping to close leads and winning more business on a consistent basis -
Director Of Professional ServicesCinnova Technologies, Llc Nov 2014 - Feb 2024Toronto, Canada Area• Spearheaded multiple, cross-functional teams comprising of architects, designers, product managers, engineers, and QA resources as a software delivery lead, leading a portfolio of over 20 projects, to create top quality, scalable and secure products• Led end to end project delivery, through all phases of project lifecycle and software development lifecycle (SDLC), to consistently deliver projects on time, within budget and according to specification• Accelerated company’s growth by working alongside business development and presales to create winning proposals, leading to multi-million dollar new project/client acquisition on an ongoing basis and helped grow the portfolio of projects from less than a dozen to over 40 projects in a short span of time• Led software architecture practice by working in close collaboration with solution architecture teams to create highly scalable, secure, and high-performing Cloud native architectures, leading to robust and high quality products• Successfully led Agile transformation across the company, by streamlining Agile process delivery using Scrum, and created high performing teams, increasing overall delivery efficiency by 20-30%• Streamlined company-wide quality assurance practice by leveraging CI/CD best practices and expanding test automation coverage, reducing defect rate by 15-20%• Managed requirements for clients by eliciting, analyzing and documenting business requirements for multiple projects, greatly streamlining requirements management processes throughout the company• Greatly improved usability of multiple products by regularly identifying UX problems in applications and proposing solutions, greatly enhancing user experience for all users of the system• Continuously monitored and increased team performance, setting goals using objectives and key results framework (OKR) and using key performance indicators (KPI), to increase performance and drive efficiencies throughout the company -
Technical Project ManagerTkxel May 2013 - Nov 2014• Managed key accounts and led the delivery of multiple projects, through strong account management and streamlined delivery, turned loss incurring accounts to profitable ones achieving significant revenue growth of 20% in key accounts• Significantly improved project delivery using Agile Scrum best practices, by managing/grooming product backlog, prioritization/scheduling user stories, sprint planning, daily standups, sprint review and retrospectives, leading to streamlined Agile delivery processes and increased client satisfaction• Consistently built high-performing engineering teams by goal setting, monitoring progress and performance on a regular basis, thereby leading increase overall efficiency of 20%-30%• Accelerated company’s growth by writing winning proposals while working in close collaboration with business development and pre-sales teams, leading to increase new project and client intake on a consistent basis
Bilal Malik, Acp Skills
Bilal Malik, Acp Education Details
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Frequently Asked Questions about Bilal Malik, Acp
What company does Bilal Malik, Acp work for?
Bilal Malik, Acp works for Pricedex Software Inc.
What is Bilal Malik, Acp's role at the current company?
Bilal Malik, Acp's current role is Director of Software Development @ Pricedex Software Inc. | Strategic Leadership | Digital Transformation | Agile | Cloud Architecture | Cross-functional Collaboration | People Leadership | Program/Project Management.
What is Bilal Malik, Acp's email address?
Bilal Malik, Acp's email address is bs****@****ail.com
What is Bilal Malik, Acp's direct phone number?
Bilal Malik, Acp's direct phone number is +191740*****
What schools did Bilal Malik, Acp attend?
Bilal Malik, Acp attended New York University.
What are some of Bilal Malik, Acp's interests?
Bilal Malik, Acp has interest in Health, Children, Business Analysis, Environment, Education, Science And Technology, Camping, Human Rights, Web 2, Civil Rights And Social Action.
What skills is Bilal Malik, Acp known for?
Bilal Malik, Acp has skills like Software Project Management, Software Development, Project Management, Sdlc, Web Development, Erp, Web Applications, Php, Crm, Business Intelligence, Business Analysis, Asp.net.
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