Ben S. Email & Phone Number

Wellington, New Zealand

Wellington, Wellington Region, New Zealand

Wellington, New Zealand

Wellington, New Zealand

Working for a variety of organisations designing/developing/providing advice on the following aspects of L&D:Story-boardingCo-DesigneLearning (Storyline, Rise, etc.)Totara LMSSocial media communities of learning

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

Previously titled 'Professional Development Specialist', some of my key responsibilities were as follows:• Research, design and develop quality learning products.• Provide learning tools, processes, and advice.• Negotiate with independent consultants and providers to assist in the development of quality learning products.• Establish and maintain effective relationships with internal and external stakeholders.• Manage performance of project team to ensure that projects… Show more Previously titled 'Professional Development Specialist', some of my key responsibilities were as follows:• Research, design and develop quality learning products.• Provide learning tools, processes, and advice.• Negotiate with independent consultants and providers to assist in the development of quality learning products.• Establish and maintain effective relationships with internal and external stakeholders.• Manage performance of project team to ensure that projects are delivered on time, to budget and to the required quality standard. Show less

Wellington & Wairarapa, New Zealand

In this position I am responsible for:Management and Co-ordination of L&D interventions:• Design L&D management and co-ordination practices, processes, tools and systems across NZTE and its stakeholders that are grounded in research, customer focussed, easy to use and directly connected with NZTE’s strategy and business requirements• Achieve a high level of stakeholder support and buy-in to the L&D approach and programme, ensuring this is embedded successfully within the… Show more In this position I am responsible for:Management and Co-ordination of L&D interventions:• Design L&D management and co-ordination practices, processes, tools and systems across NZTE and its stakeholders that are grounded in research, customer focussed, easy to use and directly connected with NZTE’s strategy and business requirements• Achieve a high level of stakeholder support and buy-in to the L&D approach and programme, ensuring this is embedded successfully within the organisation• Measure and evaluate the effectiveness of L&D initiatives to ensure they remain fit for purpose and contribute to the achievement of NZTE goalsSupplier management:• Engage and manage both relationship and commercial arrangements with approved suppliers to partner with NZTE in the delivery of identified and prioritised L&D interventionsRelationship management• Build effective relationships at all levels of the organisation, ensuring key stakeholders have a clear understanding and buy in of capability and development initiatives through either communicating the message directly or working alongside other members of the team to lead key initiative communications.Strategic contribution• Contribute to the development of practices, policies, processes and systems which will enhance the organisational capability and performance of NZTE• Provide specialist advice that enhances capability and knowledge around L&D delivery and evaluation Show less

Wellington

Implemented and Administered a Learning Management System:- Wrote and presented business case- Investigation + testing + recommendation of LMS options- Implementation and configuration of Totara LMS- Aligned system with company security and compliance policiesE-learning Content Development- Adobe Captivate 9 content for PC + tablet + smartphone- Insurance Product Exams- Interactive self-paced scenario-based modules- Activities designed to be integrated in… Show more Implemented and Administered a Learning Management System:- Wrote and presented business case- Investigation + testing + recommendation of LMS options- Implementation and configuration of Totara LMS- Aligned system with company security and compliance policiesE-learning Content Development- Adobe Captivate 9 content for PC + tablet + smartphone- Insurance Product Exams- Interactive self-paced scenario-based modules- Activities designed to be integrated in to face-to-face training sessions Show less

Wellington

Job Purpose:Reporting to the National Sales Manager, my core responsibility as a Trainer/Instructional Designer was to develop and facilitate quality training which resulted in improved sales performance. As part of a small training team, I provided learning opportunities to improve the professional performance and capability of: Insurance Sales Consultants and Team Leaders, Customer Services Representatives, and the Claims and Underwriting teams as required.Critical… Show more Job Purpose:Reporting to the National Sales Manager, my core responsibility as a Trainer/Instructional Designer was to develop and facilitate quality training which resulted in improved sales performance. As part of a small training team, I provided learning opportunities to improve the professional performance and capability of: Insurance Sales Consultants and Team Leaders, Customer Services Representatives, and the Claims and Underwriting teams as required.Critical Tasks:Deliver, assess, monitor and evaluate Contact Centre training. This includes but is not limited to induction, compliance, new products, quality and systems training as well as individual and team up-skilling to ensure training solutions meet the changing requirements of the Contact Centre.Project-manage stakeholders and subject matter experts, applying appropriate Instructional Design methodology to design and develop innovative, learner-centric training solutions, as well as reviewing existing training packages.Assist with identifying and analysing training needs across the Contact Centre.Support and offer feedback to the Insurance Sales Team Leaders on matters relating to training.Develop and maintain a current understanding of the products Cigna sells.Carry out a variety of administrative tasks such as, co-coordinating training events, recording training delivery, assessment and evaluation data and managing training resources.Participate in project work as required by the National Sales Manager and the Head of Sales Show less

My primary responsibility was servicing the UK insurance industry through the design and delivery of systems training to Brokers, Intermediaries, and Underwriters. Additionally I would consult and advise effective business processes and ensure that companies were able to comply with the compliance and legal (FSA) requirements of the UK insurance industry.On a regular basis, I have facilitated workshops specialising in the following areas; Electronic Trading, Accounting… Show more My primary responsibility was servicing the UK insurance industry through the design and delivery of systems training to Brokers, Intermediaries, and Underwriters. Additionally I would consult and advise effective business processes and ensure that companies were able to comply with the compliance and legal (FSA) requirements of the UK insurance industry.On a regular basis, I have facilitated workshops specialising in the following areas; Electronic Trading, Accounting, Effective document production, Operational and Accounting Reporting, and Operational Workflow Analysis.I have produced eLearning instructional material, to be consumed by clients via the web. Show less

Wellington & Wairarapa, New Zealand