Bassem Soliman Email & Phone Number

Doha, Qatar

Doha, Qatar

Doha, Qatar

—Serve customers by providing merchandise and supervising staff.Managing all the sales related activity of the company. Handling a high volume of customer inquiries whilst providing a high quality of service to each client.Writing up accurate and grammatically correct sales correspondence.—Tracking sales orders to ensure that they are scheduled and sent out on time.—Effectively communicating with customers in a professional and friendly manner.—Organizing sales promotional campaigns.—Contacting potential customers to arrange appointments.—Speaking with customers using clear and professional language.—Resolving any sales related issues with customers.—Completing the administrative needs of the Sales Department.—Making follow-up calls to confirm sales orders or delivery dates.—Responding to sales queries via phone, e-mail and in writing.—Accurately analyzing and assessing statistical data.—Constantly studied and developed in-depth knowledge of industry trends, product line, competition, tech support and services.—Worked with sales managers and engineers to increase technical know-how and to advance negotiations towards close of sale.—Prepared and presented sales pitches and product demonstrations in person —Responsible for weekly forecasting: amounts, status, etc. to ensure they were accurately reflected in the organization CRM—Improve product knowledge and sales techniques—Estimate date of delivery to customer, based on knowledge of manufacturing department’s production and delivery schedules—Manage and develop new customers, while maintaining existing sales within assigned customers and a given sales territory.—develop a daily/weekly call list and maintain information accuracy monthly.—Review daily sales reports.—Review monthly the best monitoring sales report with management to determine if goals and objectives are being met

Doha, Qatar

—Serve customers by providing merchandise and supervising staff.—Delegation, management, negotiation, communication and interviewing skills.—Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. —Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. —Ensures availability of merchandise and services by approving contracts; maintaining inventories. —Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales and studying trends. —Markets merchandise by studying advertising, sales promotion, and display plans analyzing —Secures merchandise by implementing security systems and measures. Maintains the stability and reputation of the store by complying with legal requirements. —Maintains professional and technical knowledge by attending educational workshops reviewing professional publications, establishing personal networks, participating in professional societies. —Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. —Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication—Develop, maintain and improve any business relationships vital to division success.—Establish and manage relations with independent contractors, vendors and negotiates best possible rates for their products and services.—Conduct quality control for work performed by independent contractors—Evaluate project and recommend report to identify issues and opportunities to improve performance going forward.—I

Doha, Qatar

—Deal with internal or external customers who ask for service or require information about IKEA products. —Deal with problems which may affect the achievement of experiments, fieldwork, consultancy objectives and deadlines —Analyze and interpret the results of own consultancy and generate original ideas based on outcomes. —Handling any contact usually initiated by the customer and does it typically involve routine tasks with set standards or procedures —Could be expected to assist in the training of new comers and nominated as internal store trainer Involve in enhancement and process that support the mechanical sales system. —Conduct presentations and database searches. —Write up results as project report. —Continue to update knowledge and develop skills for the team members. —Required to routinely provide straightforward information in a clear and accurate manner. —Write up results of consultancy, as part of a guided process —Assist in the preparation of written technical reports for clients—Assist in the preparation of and interpret complex technical drawings using advanced modeling and mapping software. —Assist in the preparation of technical reports for clients internally and externally.—Providing excellent customer service—Processing transactions quickly and accurately—Advising customer & Winning sales to meet targets—Maintaining eye-catching effective displays within the store—Following operating procedure—Providing customers with an enjoyable shopping experience—Establishing rapport with customers.—Assisting customers with purchasing any of the product range and at the same time promoting the sales of products by spotting and seizing sales opportunities and offering alternatives solutions to problems.—Work / Align with the merchandising team and ensure stock availability in order to achieve set sales targets and go the extra mile in exceeding expectations

Egypt

VODAFONE EGYPT - Multinational Leading telecoms provider - Credit Management Agent, Senior Agent, Team Leader, July 2005 to Sep 2012- Call center Rep, May 2006 to June 2007- Sales Advisor March 2005 to Apr 2006Promoted to oversee startup and daily operations for the new global Vodafone transformation following superior-rated performance as sales advisor and assistant manager, managing Category A, B, C stores /Franchise, #1 and surpassing expectations in personal performance and personal value added to the Direct Sales Channel’s operations. Managing multi million store’s worth of transactions and 1000+ transactions a day

Saudi Arabia

Bachelor Of Arts - Ba, Orientals Languages, B

Activities and Societies: Sports Judo and Swimming Reading Camping

Bachelor Of Arts - Ba, Original Languages-Hebrew Section, B+

Reading and Sports

Faculty Of Arts,, Oriental Language, "Hebrew Dep.", Good

Activities and Societies: Traveling, Reading, On line searching, Swimming, Football, racing and Judo.Faculty of Arts Oriental Language.