Bilal Soorty Email & Phone Number

Harrogate, England, United Kingdom

Harrogate, England, United Kingdom

Bradford, United Kingdom

● Performing basic audit duties.● Validating information such as invoices and bank statements against underlying client records.● Checking the accuracy of client data.● Inputting data and findings into internal systems.● Discussing findings within the data provided with supervisors and present the findings to the Front Line Audit teams.● Applying the company’s audit best practice and testing strategies.

Wakefield, United Kingdom

Identified and logged bugs on a number of titles. Worked through, maintained and updated test plans when required. Regressed and logged bugs once addressed by development team. Offered creative and technical feedback when opportunities were presented.

Hull & Remote

Brought on to craft and mould the company’s brand image and corporate wording. Was responsible for writing blog posts and articles regarding company developments and liaising with press and third parties to introduce the company and the product. Monitored business trends and aligned communications trajectory to acknowledge these trends accordingly.Liaised with third parties and attended pitch meetings to pitch product to prospective clients. Arranged and attended press events and handled communications with industry related organisations.Employed photography and graphic design capabilities along with Adobe Creative Cloud suite to create website imagery, promotional videos for Ash TV and prospective clients when video advertising material could not be provided by clients.Created and scheduled social media content posts using Buffer in attempts to create a steady release of content. Crafted range of CRM strategies to be implemented including weekly reports, automated reports, client satisfaction surveys, etc.

United States

Assisted customers with accounts and billing queries, game, console and desktop troubleshooting.Quickly moved up to 2nd line support team, where role was to supervise 1st line employees on calls and answer questions through internal chat.Created infographics to help new hires understand their tools and visualise policies.Provided 1-to-1 coaching after auditing performance and presented classes based on training materials

Shipley, West Yorkshire

Role consisted of outbound calls to customers to determine interest in solar panel implementation for householdsPromoted to assistant manager due to consistent great lead generation for the business and later assigned as the room manager

Helped create and run Max Video Gaming (MVG) which was a gaming + gaming industry news and reviews site with editors from across the country. Was the editor in chief of MVG in charge of reviewing and approving article submissions, running competitions/giveaways and contacting industry professionals for information on video game titles.

Education record

Education record