Andrea Castillo Mba, A-Csm, Cspo Email & Phone Number

Irvine, Ca, Us

• Supervised the development of a largely customized SAP-Hybris implementation and managed third-party dependencies.• Managed the transition from a vendor-owned delivery process to building & maintaining a cohesive Scrum team.• Developed all Scrum-related processes from backlog management and prioritization to release into production.• Facilitated all Scrum ceremonies including stand-up meetings, business backlog refinement, sprint planning, new feature planning, sprint review, and retrospectives.• Established, tracked, and reported Agile metrics that enabled informed decision-making for both Scrum and Executive Leadership teams.• Coached the team into adaptations that continuously increased team efficiency and stabilized delivery cadence.• Led Agile transformations which transitioned the workflow from planned releases to a continuous delivery approach, which triplicated the number of releases per year.• Continuously trained Product Owners, Project Managers, and Stakeholders in all processes and adaptations implemented by the Scrum team.

Tampa, Florida, Us

• Managed a distributed software development team of 20, comprised of full-stack developers, UI/UX developers, QA engineers, graphic designers, and technical support.• Oversaw the development and release of a proprietary software valued over $3 million that increased client adoption by 85% and client satisfaction by 25%.• Organized and facilitated all Sprint ceremonies, including stand-up meetings, business backlog refinement, sprint planning, new feature planning, sprint review and retrospectives. • Generated Microsoft Power BI reports that senior leadership used to track product ROI and organizational goals. • Managed backlog and prioritization using feature-scoring methodologies in balance with business priorities.• Awarded “Constant Innovator” for leading all agile processes while driving efficiency and satisfaction for both team members and clients.

- Lead digital projects from sales stage through scope definition, content creation, design, development, quality assurance, deployment and post go-live support. - Facilitate collaborative solution scoping sessions with diverse project teams and clients. - Define and maintain project sprints and oversee Agile process- Execute content population related functions in a variety of Content Management Systems- Develop training documentation and led in-person training sessions for end-users. - Act as main Jira and Confluence administrator.- Represent the company as primary point of contact for clients and vendors through the production lifecycle.- Continuous quality assurance checks and revisions to ensure deliverables met all intended requirements. - Orchestrate allocation of human capital and corporate resources within a shared environment.

Fort Walton Beach, Florida, Us

- Manage development teams and client relationships for highly diverse projects - Plan, budget and oversee all processes in the execution of customized software solutions - Anticipate project risk and efficiently adapt strategy - Maintain Trusted Advisor status with clients and their organizations - Oversee and support the implementation of Agile methodologies across different teams - Facilitate collaboration and effective team communication among multiple departments.

Pensacola, Florida, Us

- Quality assurance activities for the largest suite of applications, Records Management Software.- Deployment oversight, customer relations and on-site training for beta customers. - Research, resolution or escalation of customer issues. - Development and review of release, install and testing documentation.

Assisted in business planning/development. Identified developmental needs and recommendedstrategies to improve the business. As a result, the company has achieved significant growth in thelast four years.Established goals to ensure company profitability.Performed all payroll related functions of a company with more than 150 employees.Conducted invoice activities and administrative functions.Established and managed key relationships with vendors.Assisted in recruiting activities.Elaborated accounting manuals and training materials.

Developed and tested governmental applications and reports.Elaborated system documentation and user manuals.

Quality Assurance functionsDeveloped, documented, and executed detailed test cases and test suites, both manual andautomated.Bug reporting and validation of bug fixes.Assisted in the development and improvement of test procedures.

Design of software applicationsQuality Assurance activities

Administrative functions, client reviewFinancial/ Pipeline Report ResponsibilitiesOpen bid analyst.Translation of website content into SpanishMarket Research on Latin American regionAssisted on both sales & marketing activitiesBilingual sales support

Master Of Business Administration (M.B.A.)

Bachelor'S Degree, Computer Engineering