Responsible for maintaining the IT infrastructure, designing, developing and supporting ESAI's analytical tools and SQL database platform. Ensure analytic data is updated and ready for publication and the research teams to use. Providing research, analysis, and market data for publications.Support the team with process improvement and simplifying the data acquisition using standard tools and techniques and where required, develop and deploy custom tools to improve team productivity.

Consulting in the energy sector providing Information Systems support, energy analysis, and project and report support. Tools used include: SNL, Energy Velocity, Energy Exempler's AURORAxmp, SQL and Excel Power Query, scripting and support.

Provide software, administration, contracts, vendor and consultant employment process quality support. Additional responsibilities include: pre-sales support, product demos, pilot project support, project management, application and testing support for biometric solutions. Manage the offshore testing team and defines quality and testing requirements. Define hosted infrastructure environment and services. Work with LMS systems to ensure Biomids online proctoring solution (BAP) successfully deploys to student environment

Service Delivery, program and project management and technology expertise supporting the BofA Global Capital Management unit. Transition Services Agreement management and support for the Columbia divestiture.Service Delivery for Columbia Management Group within BAC's Operations Technology group.Service Delivery included:• Managed and lead software development to support the Operations team Repurchase Agreement processing. This process saved over $1MM in expense for 2015 and future years.• Vendor relationship management with Bloomberg, InvestorTools, MarketAxess, and the Federal Reserve Bank. Recent projects included upgrading various platforms and agreements to include outsourcing services, saving $300k annually.• Managed compliance, risk, staffing, and business relationships.• Drove requirements and implementation of a new Core Accounting platform and reconciliation platforms. Managed the Fiserv vendor relationship for both platforms.• Senior leader for integrating US Trust’s Institutional Asset Management and Mutual Fund business into the bank’s Columbia Management Group platforms.• Technical expert for CMG Operations imaging initiative. This included developing project plans and reporting in addition to architecting and driving the development for the Operations team.• Day to day responsibility for meeting SLAs, ensuring third-party data delivery, software development manager, 24x7 production support, mentoring and staffing. Staffing included bank employees, third-party contractors and both on and off shore bank contracted relationships.Other roles at the bank included Sr. Service Delivery Manager supporting Columbia Management Middle Office technology, CMG accounting and reconciliation senior leader, and CMG Operations Imaging project manager.

Sr. Project Manager for the US Trust transition merger of the Investment Management accounts to be sub-managed by Columbia Management Group. Accounts moved to the GIM2000 platform.As a consultant at the bank I was the Sr. Project Manager for the GIM2000 Upgrade.Provided Project Management and Business Analysis for implementing the Imaging solution for Columbia Management Group within the bank's Global Wealth and Investment Management unit.

Provided Program and Project Management for a Colorado mortgage company during the design and implementation phase of an Imaging/Paperless initiative.• Technical implementation leader to manage, design and implement process improvements and cost reductions with over $1.5MM annual savings.Provided Program and Project Management for a California mortgage company converting from Empower to a new custom mortgage fulfillment system.• Managed a team of business analysts and offshore developer and provided senior business analysis and project direction• Provided Technical leadership to the BA and development teams, both on and off shore, to implement mortgage document management processes for all 50 states.• Determined business needs, prioritized them and built project plans to meet business, compliance, legal and risk deadlines.

Provided consulting and Project Management for an Oregon Medicaid Billing company, Medi-Cal Adjudication Services. Software development for a claims system enabling entry, processing, and electronic submission of UB92 data to meet regulatory requirements. The project Included requirements analysis and definition, vendor and software analysis, selection and acquisition, modification, implementation, and testing. The system uses an object-oriented architecture connected to a Microsoft Access database.Provided consulting and Project Management for small businesses, non-profit and individuals requiring web pages, software and system development, hardware and software support, infrastructure solutions, database support and development, operating system installations and upgrades, and PC problem solving. Responsibilities included business definition, requirements gathering, project management, development, testing and deployment.

Developed and lead the ASP and hosted solution offering for all Authoria products.Managed the Technical Support team for Authoria that supported both customers and internal consultants.Directed and provided technical leadership to the Customer Operations department that provided Technical Support (24x7) for all Authoria products. The Customer Operations department was also responsible for the eHost product outsourcing Authoria products. Provided technical sales delivery.• Improved customer satisfaction by implementing service level agreements and call escalation.• Enhanced the Client Services organization by implementing Great Plains T&E offering.• Defined the next generation of personalization products and services by combining customer needs and desires with business requirements and market vision with Product Management.

Partner, eBusiness Services 1999 - 2000Managed hosting relationships and architected hosting solutions for both new and transferred hosting services. Architected business solutions working with development teams in the Northeast Development Center. Led integration efforts with business partners including IBM.• Designed service offering and business model, • Qualified and shaped prospective deals, • Sold services to meet revenue objectives, and,• Trained CSC sales staff worldwide and created sales collateral material.Technology Manager/Partner, National Year 2000 Practice 1996 – 2000Provided expertise for solving center technology issues and working with clients to provide support following software delivery. Infrastructure management including security, voice and data communication, tools, process, and renovation techniques.• Architected and designed the Millennium Readiness Inspection (MRI) service offering. The MRI service provided the Y2K Practice with a new revenue stream and improved renovation quality.• Pre-sales client demonstrations of tools and techniques.• Vendor relationship manager for tools, determining the viability of new vendors, tool and contracts.Partner, Manufacturing, Distribution and Retail Practice 1989 – 1996Account and Software Development Management for a national retail footwear distributor outsourced to CSC.Relationship Management for an international Order Fulfillment company with CSC.Account Management for a major automotive client.Sr. Project Manager for software developmentStaff and Senior Consultant 1980 – 1989Assignments in various industries as a Software Project Manager, Business Analyst, Architect and Developer.