Robert Evans Bowers Jr Email & Phone Number

Chester, PA, US

Remote

Flordia

Specialized in identifying and addressing instances of copyright infringement and DMCA violations, including unauthorized use or distribution of content across social media platforms such as X.com, Instagram, and various adult websites. Demonstrates expertise in enforcing intellectual property rights and ensuring compliance with digital content.

Moderated high volumes of user-generated content for Peak Support’s Next-door project, reviewing 500-1,000 cases daily to ensure compliance with Community Guidelines and Policies, achieving a 98% accuracy rate and contributing to the overall quality and safety of the platform.

Processed customer orders and handled over 1,200 customer interactions monthly via email and live chat at ICU Medical, ensuring timely and accurate delivery of shipment, order, and invoice documentation, reducing order processing errors by 15% through meticulous attention to detail and system management within Oracle Service Cloud.

Fort Worth, Texas, United States

Processed customer orders and handled over 1,200 customer interactions monthly via email and live chat at ICU Medical, ensuring timely and accurate delivery of shipment, order, and invoice documentation, reducing order processing errors by 15% through meticulous attention to detail and system management within Oracle Service Cloud.

Work From Home

Resolved customer inquiries as a CVS Caremark Customer Service Representative at TTEC, improving resolution times by 20% by analyzing needs, identifying solutions, and implementing best practices, resulting in increased customer satisfaction scores.

Remote

Provided technical support to Apple customers at Conduent, achieving a 95% issue resolution rate by troubleshooting, explaining technical information clearly, and documenting interactions, which contributed to a streamlined repair process and improved support consistency.

Customer Service Representative with experience in answering phone calls and providing technical support, including resetting passwords for Turbo Tax accounts. Demonstrates a strong ability to deliver prompt, effective solutions while managing sensitive customer information. Skilled in resolving technical issues efficiently, contributing to improved user.

United States

Customer Service Representative with experience in answering phone calls and providing technical support, including resetting passwords for Turbo Tax accounts. Demonstrates a strong ability to deliver prompt, effective solutions while managing sensitive customer information. Skilled in resolving technical issues efficiently, contributing to improved user.

Chester Pa

Chester PA

IT Support Specialist with a strong background in managing and maintaining computer systems and networks. Provided hands-on support for staff by resolving computer-related issues and implementing system updates across various platforms, including Windows XP, Windows 98, Windows 98SE, Windows ME, and Windows Server 2000. Played a key role in building and.

Information Technology

High School Diploma, Marketing, 9-12