Ben Subercaseaux Email & Phone Number

Syosset, New York, US

Manage and own the product vision, roadmap, and product quality for the SaaS AI product while engineering models, prompts, and the RAG / GenAI architecture that compliments the product.Designed and rolled out key features and products which helped increase revenue more than 100% in the last two years.Lead both tactical and strategic business meetings with.

Austin, Texas, US

Manage daily software operations and product improvements within HCM Recruiting Cloud. Significantly improved product quality and scalability from launch in 2018, addressing over 4000 production issues as Oracle Recruiting Cloud grew to $65.5 million ARR.Managed priorities and escalations on an ongoing basis, ensuring optimal customer satisfaction and.

Austin, Texas, US

Manage daily operations with a focus on product improvement within Taleo Business Edition.Significantly improved product quality, scalability, and security, managing priorities and escalations to ensure optimal customer satisfaction and system performance, collaborating with Product Management, Infrastructure, QA, third party consultants, security and.

Jacksonville, Florida, US

Managed release cycle and daily operations for the Vurv Express product.Grew the Vurv Express SaaS product to become the most profitable product for the company, increasing product revenue 200% in 2 years while maintaining a product margin of approximately 70%.Redesigned system for optimal performance and scalability and engaged with infrastructure team on.

Managed day to day operations and release cycle for the Intranet system.Built and maintained employee intranet website, connecting the Atlanta headquarters with their various operations in different Latin American countries.Worked closely with various departments within BellSouth International to ensure their communication needs for the region were.