Suresh Balasubramanian Email and Phone Number
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• Passionate engineering leader with 20+ years of experience in building global digital platforms at large scale, technology architecture and strategy, life cycle software development, program delivery, cloud adoption, service management etc. for B2B and B2C in retail, wholesale distribution, CPG and insurance verticals. • Proficient in building high performance engineering teams. Experience transforming teams to the product and engineering setup thereby instilling outcome orientation and product mindset.• Experience leading globally distributed teams, enabling cross-functional collaboration across the global enterprise. Have led a portfolio of 400+ websites with people distributed across 12+ countries.• Strong architecture proficiency and deep technology expertise in both custom software development and packaged software integration. Strong track record of delivering business outcomes through engineering advancement.• In-depth expertise in all aspects of the SDLC involving software development, solution architecture, testing, product management, implementation and post-implementation support. 13+ years in agile software development. Advocate of CI/CD, BDD, TDD, OOP and reactive programming paradigms, SOLID principles, devSecOps/devOps etc.• Hands-on expertise in Java/J2E, .NET, Python, scripting languages like Javascript, open source software including NO SQL data stores (Cassandra, Couchbase, MongoDB etc.) and web technologies.• Cloud computing experience building cloud-native applications in AWS and Azure. Container orchestration experience with Kubernetes and Docker. Implemented architectures leveraging messaging providers like Kafka & TIBCO, API platforms like Apigee & Mulesoft, integration platforms like WebMethods & SAP PI etc. Good knowledge of AI/ML technologies.• 14+ years of experience in implementing internet scale eCommerce platforms using ATG, Hybris, Sitecore, Broadvision, Salesforce Commerce Cloud, Endeca, Altavista etc. Experience in integrating payment gateways, order fulfillment applications, external marketplaces, recommendation engines, ERP applications like SAP etc. • Experience building digital marketing platforms using Salesforce suite of products (SFMC, SFSC, SFCC etc.) and Sitecore.• Experience defining and rolling out enterprise mobile strategies by leading the mobile center of excellence. Experience bringing up Centers of Excellence (COE) for mobile, UX and APIs.
Tesco Bengaluru
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Engineering LeaderTesco Bengaluru Apr 2021 - PresentBengaluru, Karnataka, InResponsible for transforming the global customer service landscape in Tesco into an omni-channel digital customer service landscape leveraging latest technologies like generative AI/LLM, cognitive technologies etc. Leading the team in building the next generation agent assist capabilities for global contact centers that handles millions of contacts in an year using generative AI and cognitive technologies including speech-to-text, text-to-speech etc. Also, leading the team in building next-gen Voice AI capabilities and Conversational chatbots using Large Language Models and NLU/NLP capabilities.
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Director Of Engineering - Digital Consumer And Marketing TechnologiesKimberly-Clark May 2018 - Feb 2021Irving, Tx, UsResponsible for technologies that enable eCommerce, mobility, global digital marketing and other digital consumer interactions across the globe in 81 countriesResponsible for building a global marketing platform that provide seemless experience to the customersResponsible for the engineering transformation of the areas managedAlso responsible for the global API platform and User Experience capabilities -
Global Head Of Engineering And TechnologyTesco Plc Jul 2014 - May 2018Welwyn Garden City, Hertfordshire, GbResponsible for the technology landscape transformation of Tesco's famed loyalty marketing capabilities (Tesco Clubcard) across the world. In this role, I head a global team of 60+ people to transform the IT landscape to an open-source-based architecture with user interfaces and enterprise APIs hosted in the cloud. This includes decommissioning of legacy applications that support business activities for one of the largest loyalty marketing programs in the world with hundreds of millions of pounds in investments and huge transaction volumes. AWS-based enterprise services are built using Java, Kubernetes, Vertx, Springboot, Couchbase, Terrraform, Docker, Chef, Cucumber, Swagger etc.Prior to this, I was heading the eCommerce marketplace that enabled multiple channels of integration for sellers and suppliers including external APIs and web applications built in Java and .NET technologies. -
Head Of Solution Architecture/Performance EngineeringTesco Plc Feb 2013 - Jun 2014Welwyn Garden City, Hertfordshire, GbRevamped the architecture of the eCommerce channel and scaled the eCommerce sites to handle peak Christmas/Thanksgiving volumes without any issues.Managed the global solution architecture for eCommerce/commerce platform in the general merchandising area by leading a team of 20+ solution architects and performance engineers.Responsible for the end-to-end solution and its alignment with IT & business strategy
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Manager, Mobile Commerce/Senior Architect (Global Architecture)W.W.Grainger Inc. Aug 2007 - Feb 2013Lake Forest, Illinois, UsDelivered the next generation mobile commerce website that became the No.1 performing mobile website in the US as per Internet retailer ratingsArchitected the multi-channel commerce platform for the global enterprise and help build out the eCommerce channel using Hybrid, SAP etc.Developed investment roadmaps to enhance Grainger's capabilities. Assisted in the strategic planning activities for Grainger IT. Built the mobile roadmap for Grainger.Delivered 'architected' IT solutions for business needs that optimally leverage the IT assets.Managed and mentored architects, developers, business analysts and QA analysts -
Professional Development Co-ChairW.W.Grainger Inc. Jan 2010 - Mar 2011Lake Forest, Illinois, UsVolunteer leadership role for the Asian/Pacific BRG, an organization that focuses on the professional/career development of its members and business development/growth of the company. Centered around the P.I.E. Framework, my team was responsible for helping the Asian and Pacific Islander employees enhance their on-the-job performance by improving their business knowledge, organizational knowledge and soft skills.
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Architect/Technical LeadW.W.Grainger Inc., Dec 2000 - Aug 2007Led the architecture for the $1B B2B eCommerce channel Led and mentored technical resources in the implementation of value-added eCommerce capabilities including search & select, electronic procurement, order taking and order history. Integrated the web site with SAP ERP for product availability, order fulfillment and order history.
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Senior Associate Consultant/Software DeveloperTmp Worldwide Jul 1999 - Nov 2000New York, Ny, UsBuild technology solutions to clients in the healthcare industry -
Systems AnalystTata Consultancy Services Jul 1996 - Jul 1999Mumbai, Maharashtra, In
Suresh Balasubramanian Skills
Suresh Balasubramanian Education Details
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Northwestern University - Kellogg School Of ManagementFinance And Marketing -
Indian Institute Of Technology, DelhiElectronics
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College Of Engineering, GuindyBachelor Of Engineering
Frequently Asked Questions about Suresh Balasubramanian
What company does Suresh Balasubramanian work for?
Suresh Balasubramanian works for Tesco Bengaluru
What is Suresh Balasubramanian's role at the current company?
Suresh Balasubramanian's current role is Director/Global Head Of Engineering - Engineering leader with experience building internet scale applications.
What is Suresh Balasubramanian's email address?
Suresh Balasubramanian's email address is b_****@****ail.com
What is Suresh Balasubramanian's direct phone number?
Suresh Balasubramanian's direct phone number is +4419926*****
What schools did Suresh Balasubramanian attend?
Suresh Balasubramanian attended Northwestern University - Kellogg School Of Management, Indian Institute Of Technology, Delhi, College Of Engineering, Guindy.
What skills is Suresh Balasubramanian known for?
Suresh Balasubramanian has skills like It Strategy, Strategy, Enterprise Architecture, Integration, E Commerce, Solution Architecture, Business Analysis, Project Management, Leadership, Software Development, Sdlc, Agile Methodologies.
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