Brian Swope Email & Phone Number

El Segundo, California, United States

Responsible for the supervision of Aircraft Data Services team, including regional Services Managers and Services Engineers. Establish, standardize, and streamline processes for the deployment, integration, and maintenance of Teledyne’s cloud-based Flight Data Service platforms for customers worldwide. Lead system design projects for data delivery and data analysis of aircraft data. Collaborate w/ Engineering on product improvements. Manage multiple projects throughout the world and maintain customer relationships.• Participate in the analysis and development of customer requirements• Provide cost estimates for pricing of new sales opportunities• Identify and secure resources required for individual projects and the Services business as a whole• Establish a comprehensive plan for Services projects covering the design, development, documentation, integration, test, and delivery stages as necessary• Identify all customer deliverables which may include software, services, documentation, and training• Identify internal deliverables which may include plans, schedules, and other documents• Manage resources to ensure that projects are executed to cost and schedule targets• Monitor and report progress to internal and external customers• Manage customer expectations and communication to ensure that requirements are met• Conduct well planned, effective meetings which drive actions• Implement continual process improvement• Coordinate the selection and procurement of any 3rd party content with suppliers as necessary• Participate in Business Planning and Strategy meetings with sales and business development• Support Sales activities in the region to identify and pursue new business opportunities and support our growing customer base for our hosted Services

El Segundo, Ca

Managed the deployment, integration and maintenance of Teledyne’s cloud-based Flight Data Service platforms for customers in North America and Asia. Dedicated to resolving challenging, potentially high impact customer situations with a high level of tact and understanding.

El Segundo, Ca

Wireless & Networking Products• Provided engineering support to customers (airlines and OEM) through the performance of projects such as on-site installation, fault troubleshooting, and training of complex equipment and systems.• Provided guidance on product entry into service, system integration support, and production optimization.• Served as focal contact for customer questions and field engineering support to answer questions regarding Wireless and Networking product lines.• Entered data in CRM database (Salesforce), reviewed and tracked on a daily interval and provided updates to customer and management.• Communicated and worked with other departments to solve complex problems involving various elements and assist customers to work through their technical difficulties.• Created service bulletins, CMM’s, and supported troubleshooting in the El Segundo repair facility.• Reviewed Customer Support License Agreements to ensure that entitlements are in order and inform Customer Administration if inconsistencies are found.• Trained customers on proper use, operation and maintenance of Teledyne Controls’ Products as well as prepared and conducted technical presentations to internal and external customers.• Drove product improvement efforts and reliability related engineering design changes.• Served as the internal customer for product improvements during engineering design reviews.

El Segundo, Ca

•Performed verification testing and troubleshooting of DFDAU, DMU, FDIMU, and eADL units in Systems Engineering Lab. •Collaborated with lead engineers in eADL and FDIMU software upgrade compatibility tests in Systems Engineering Lab.•Successfully created preliminary user guide for PMAT 2000 data loading device used in customer on-site training.•Participated in time study for acceptance test procedure (ATP) for AWLU unit, redlining errors and correcting revisions to ensure ease of use.•Created, revised, and released engineering orders (EO’s), configuration documents, service manuals, and service bulletins using Ingenious, Salesforce, and E-Services.

El Segundo, California

•Team lead responsible for testing, tuning, alignment, and troubleshooting of production and field return planar radar antennas and subassemblies (X-band and L-band) for various acceptance radiation patterns and gain tests in near-field and simulated far-field anechoic compact chambers for three key airborne system programs •Performed complete item functional acceptance tests (e.g. low power, VSWR, isolation, return loss, insertion loss, RF leak, and phase tests) using vector network analyzers and RF and microwave specialized test equipment (STE) with 98% success rate, continually meeting monthly quotas•Solved complex production and manufacturing issues of radar antennas and test equipment using blueprints, drawings, schematics, test specifications, engineering notes, and block diagrams•Determined appropriate test methods, planning, and sequences for repair and re-work of field return and production antenna arrays including quality inspections, repair dispositions, repair processes, assembly of components, and documentation of results•Developed technical solutions with Engineering, Production, and Quality teams to improve and enhance production methods, test procedures, and data collection methods utilizing Six Sigma methodology•Co-managed a team to implement monthly process improvement Kaizen projects with high success rate

El Segundo, California

•Responsible for testing, tuning, troubleshooting, and integration of complex active feed phased array (Ka band uplink antenna) assemblies and flight hardware•Collaborated with Engineering team on specialized tests, compiled and reviewed test data, and developed complex RF test methods and procedures using preliminary design drawings, diagrams and equations, design/test specifications, data sheets, and blueprints for prototype hardware•Tuned and tested flight active feed array assemblies for phase and amplitude of waveguide paths, including 30 GHz low noise amplifiers, isolators and switches using flight design drawings and procedures•Successfully built special test equipment (STE) test rack simulating controller and distribution box which sends specific ON/OFF and ferrite switch driver pulse commands to more than 300 low noise amplifiers on the active feed•Delivered engineering model integrated feed assembly after successfully performing RF phase and amplitude, noise figure, integrated spurious, thermal-cycling, thermal vacuum, vibration, EMI/EMC, and RF leakage tests

Bachelor’S Degree, Industrial Technology, Cum. Gpa: 3.44

Activities and Societies: Magna Cum Laude SourceAmerica Design Challenge: 2nd PlaceEmphasis: Manufacturing Processes and Design Major GPA.

Associate'S Degree, Electronics And Computer Technology, Cum. Gpa: 3.49

Relavant Courses: DC Electronics AC Electronics Electronic Devices Digital Fundamentals Intro to Microprocessors LAN/Internet Technology.