As the Senior Manager of Revenue Operations & Customer Success, I am the resident technology, process improvement, workflow, and reporting expert. I help to ensure that our Sales & Marketing teams are both efficient in their work, and effective in their customer interactions. I also own data analysis to provide relevant insights and process design to achieve targets, implement systems to facilitate their execution, and measure results to continually evolve Sales & Marketing. Cross-functionally I utilize Salesforce to automate and improve the workstreams of many other departments in the organization including: R&D, Regulatory, Finance, Customer Care, and QC.● Manage the Customer Success Team● Sales & Marketing analytics and reporting● Sales training / automation / strategy● Develop & maintain scalable Sales & Marketing processes & improvements● Oversee the Sales & Marketing technology stack and ensure data integrity● PowerBI, Excel, & Salesforce analytics & reporting● Salesforce automation and process expert

As the Senior Revenue Operations Manager, I was the resident technology, process improvement, workflow, and reporting expert. I helped to ensure that our Sales & Marketing teams were both efficient in their work, and effective in their customer interactions. I also owned data analysis to provide relevant insights and process design to achieve targets, implemented systems to facilitate their execution, and measured results to continually evolve Sales & Marketing.● Managed the Business Development Team● Sales & Marketing analytics and reporting● Sales training / automation / strategy● Developed & maintained scalable Sales & Marketing processes & improvements● Oversaw the Sales & Marketing technology stack and ensured data integrity● Tableau, Excel, & Salesforce analytics & reporting

● Sales & Marketing analytics and reporting● Sales training / automation / strategy● Developed & maintained scalable Sales & Marketing processes & improvements● Oversaw the Sales & Marketing technology stack and ensured data integrity● Tableau, Excel, & Salesforce analytics & reporting● Advanced web analytics and conversion tracking

● Sales & Marketing Demand Generation● Sales Training / Automation / Strategy● Tableau, Excel, & Salesforce Analytics & Reporting● Advanced Web Analytics and Conversion Tracking ● Full Stack Web Development● Digital Marketing: Bing, Email, Facebook, Google, Instagram, LinkedIn, SEO, Twitter● Cybersecurity Audits

● BUS-M 432 Digital Marketing● BUS-M 346 Analysis of Marketing Data

Clinical Genomics: Bridgewater, NJ - Colorectal cancer diagnostic testing startupBiodesix: Boulder, CO - Lung cancer diagnostic testing startup● Reported Directly to VP Sales & Marketing● Sales & Marketing Demand Generation● Sales Training / Automation / Strategy● Tableau, Excel, HC1, Marketo, & Salesforce Analytics & Reporting● Developed Advanced Web Analytics and Conversion Tracking ● Developed & Executed Digital Marketing Strategies● Salesforce Admin / HC1 Admin● Hubspot Implementation Lead● Marketo Implementation Lead● Website Administration and Development

● Reported Directly to SVP Sales & Marketing● Sales & Marketing Demand Generation● Sales Training / Automation / Strategy● Overhauled and Optimized eCommerce Sales Channel● Tableau, Excel, Marketo, & Salesforce Analytics & Reporting● Developed Advanced Web Analytics and Conversion Tracking ● Marketo Implementation Lead● Developed & Executed Digital Marketing Strategies● Competitive Analysis and Response Strategies● Designed and Developed Marketing Attribution Models ● Website Administration and Development

● Sales & Marketing Demand Generation● Developed Advanced Web Analytics and Conversion Tracking ● Designed SAS / SQL queries and customer segmentation ● Pioneered new customer modeling with Marketing Analytics team● Automated reporting processes for daily results to upper management

● Sales & Marketing Demand Generation● Weekly report generation on website usage statistics via Adobe Analytics ● Wide variety of strategy reporting utilizing both prepackaged and customized datasets ● Managed the legal and compliance project routing process for the Internet Strategy Team

● Managed lab side operations for a variety of trait integration projects● Analyzed genetic genotyping output files and generated integration reports for downstream analysis● Programmed series of Excel macros, significantly reducing data analysis time by over 50%

● Michaels Lab - Arabidopsis thaliana (Thale cress) gene introgression research● Rieseberg Lab - Helianthus annuus (Sunflower) origins of domestication research