Bertha Felix Email & Phone Number

Client Representation: Advocate for family investors, ensuring their interests are prioritized throughout transactions.Market Analysis: Conduct detailed market research and prepare Comparative Market Analyses (CMAs) to guide client decisions.Negotiation: Skillfully negotiate sales terms and prices, presenting offers and providing strategic insights.Compliance: Adhere to NAR and CAR regulations while upholding high ethical standards in all transactions.Due Diligence: Research properties thoroughly and assist clients during inspections, identifying potential risks and issues.Administrative Duties: Create estimated profit reports, fee sheets, and broker demand invoices to ensure transparency in financial matters.Project Management: Manage multiple transactions simultaneously, meeting deadlines while maintaining a strong sense of urgency.

Sacramento, California, Us

▪ Ranch ▪ Land & Development, REO AssetCounseling clients on market conditions on market conditions, prices and mortgages, including buying and selling properties.Assist clients find a property, negotiate deals, managing client relationships, and staying up to date with industry trades. Create accurate competitive market analysis reports.Showing properties to potential buyers and representing sellers with all of their listing needs.Promoting properties with ads, listings, and open houses.Review purchase contracts to ensure terms are met.Maintaining real estate license and knowledge.

*Professional Real Estate representing buyers and sellers in Northern California. Client 1st attitude. Homes Ranches and Land. *Sale, purchase, rent of residential properties through out the state of California for a diverse group of clients for all socio-economic backgrounds. Advise clients about market conditions, conduct walkthroughs, and provide guidance and assistance through the process of buying, selling, or leasing process from start to finish. *Duties include protecting the interests of clients, working collaboratively with both client/other agents, negotiating sales terms and prices. Requiring strong communication skills, organizational skills, market analysis, abiding by a high level of code of ethics, NAR/CAR laws, with due diligence to provide quality services. Follow COVID 19 regulatory laws and guidelines for essential.

•Responsible for staff talent acquisition/recruitment analysis from start to finish. Duties include, intake calls with academic & staff management for appropriate classification and compensation to meet department needs. Including, recommendations based on analysis of job description and position classification. Recruitment worked from intake call to completion, aiding with all H.R. and employee relations functions supporting executive directors, departmental management, and staff, throughout UC ANR. In addition to full scope of HR Generalist 2 responsibilities including salary analysis and or negotiation of selected candidate. •Responsible for compensation related to active employees, equity, reclassification, and merit/promotion salary analysis for staff employees. Researched and analyzed employee data & analysis report ensuring FLSA and UC compensation regulations followed. •Additional responsibilities include conflict resolution, compliance coaching in accordance with collective bargaining agreements, knowledge of employment labor laws, onboarding, I-9 verification, email correspondences to a variety of audiences including senior leadership and providing training for new employees. • Performed departmental presentations and developed/delivered team building activities for a remote/hybrid workforce. Responsible for adherence to UC Covid19 guidelines, assisting with hybrid scheduling, employee flexibility, and alternative recommendations to management regarding policies in relation to labor agreements and union grievance procedures.

Accounting & Fiscal Responsibility. Ability to organize, analyze and interpret technical data, problems, and identify issues and solutions. Skills in communicating clearly, concisely, and tactfully with Federal, State, local DOT /FedEx both orally and in writing. Ensure employees comply with DOT/FedEx Ground regulations, IFTA servicesPartner closely with employees to improve work relationships, build morale, and increase productivity and retention. (Process Development of Job Duties and Responsibilities) Personnel Records Maintenance, Handling of Sensitive Information. Recruit and hire the best talent possible for the successful growth of the business. Created Policy and Procedural Interpretation while consistently delivering fair and appropriate employment procedures.Labor & Relations, Talent management, recruiting, Payroll, review employment matters, complaints.Manage (Leave Time, Injury, Insurance, Safety Process/Training, AA)Maintain Monthly Maintenance Record for Trucks, IFTA, analysis techniques for assessing programsConduct Monthly Meetings, Training , Provide Matrix (Goals,Growth Opportunity)Collaborate with Fed Ex Ground, Marsh Insurance, and insure compliance on a variety of complex personnel matters.Identify future staffing needsUnderstand State and Federal Employment Regulations

Dallas, Tx, Us

Worked with resellers, distributors and large end users in Telecom. Promoted to major accounts sales manager including Australian, UK and Latin American clients.Responsible for moves, adds, changes of fortune 500 business accountsLNS Porting interfacing with LEC's, technicians, knowledge of theories, principles, practical methods, and technical tools of quality management/improvment.Dispatching, troubleshooting outages, test and turn up of new service orders circuits or dedicated outbound/inbound ones.Knowledge of various survey techniques which aid in determining customer needs and evaluating/measuring Division Office performanceExperience on Multi-Vendor OEM for Voice, Video & Call Center application integration.Monitor and ensure availability of Contact Center and Enterprise Telephony applications.Provided inputs for capacity management.Experience with ITIL process and perform Incident, Problem and Change management.Performed Root Cause Analysis and performed procedures to eliminate the cause.Maintain and contribute to troubleshooting knowledge base.Perform trend analysis, review statistics, evaluate data collection, and analysis techniques for assessing programs.Add/Remove, test and deploy changes to features supported in the Contact Center and Telephony applications.Collaborate with OEM vendor to upgrade and patch the listed contact center applicationsContinuously review & Update operational documentation.Worked in various areas within provisioning service center from account support including 5ESS switch and Engineering,

I began with MCI at a call center working taking incoming calls in Spanish/English. During my years with MCI I worked within Sales, Cellular support, Technical support, ENOC, Project Managing, and assisted in training call centers in Cherry Creek Colorado Center as well as Sacramento Center. Strong communication skills, work well in a team environment, assisted in writing processes and training new employees. Left the company for a career advancement with AT&T.

Education record

Bachelor Of Business, Business Management, General

Business, Management, Marketing, And Related Support Services

Certificate Program, Human Resources Management And Services