Brandon Hailey Email and Phone Number

• Manage Technology Services receiving, warehouse, asset management, inventory controls, and disposal of assets that have reached end-of-life. • Setup, installation, and maintenance of and hardware for all AV presentation and media management devices (media input management panels, projectors, TV’s, speakers, cameras, etc.), and computers (PCs and Macs) for faculty and staff. • Configuration, maintenance, and support for media switching technology including, but not limited to Crestron, Extron, and Mersive classroom meeting systems. • Print management for administrative areas including analysis, deployment, and support for campus printing services (Konica Minolta, Brother, & occasional Desktop Printers).• Troubleshoot and verify network connectivity, including DHCP and TCP/IP Configurations.• Record service calls in Track-It. Enter required data to document the type of call and resolution required to complete the request, including changes in disposition of technology assets, software, and hardware.

• Frontline IT Support for over 30,000 users including Employees, Vendors, and VCUHS Partners• Assisted & Supported the Go-Live of the new Children's Hospital of Richmond at VCU• Assisted & Supported the Go-Live of Epic Systems for VCU Health

• Maintain store inventory & provide excellent customer service• Work as a team in a diverse environment and sell a wide variety of store products.• Excel in multitasking to meet company goals while keeping calm in high stress situations.• Quickly help and determine guest’s needs. • Setup, diagnose, & repair minor cell phone issues

• Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation. • Organize, lead, and promoted interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies. • Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.