Bryan Harmon Email & Phone Number

Charlotte, NC, US

- Developed, contributed to, and maintained backend services and tools for WWE2K23 and WWE2K24.- Contributed to the MyFaction feature.- Provisioned, configured, and stood up game servers and services from server delivery to full-scale operation.- Wrote new stress testing modules to prove server and game functionality and match/exceed KPIs.- Authored.

Charlotte, North Carolina, United States

• Using C#, C++, Visual Basic.NET, JavaScript, TypeScript, HTML, and CSS – Developing and maintaining a suite of communications software used worldwide.
• Modifying, refactoring, and rebuilding parts of code bases, including legacy.
• Participating in and performing code reviews with colleagues to write cleaner, more performant code.
• Design and present new application ecosystem programs that improve the end user customer experience with competitive solutions comparable to industry competitors.
• Working with Third-Party Vendors to integrate their technologies into our ecosystem, establishing and reinforcing company relationships with industry partners.
• Ensuring code is compliant with Federal FedRAMP requirements.

Charlotte, North Carolina Area

- Managing ongoing and complex projects with enterprise-level software.- Maintaining QA standards and adhering to strict, and sometimes escalated, timetables.- Obtaining stakeholder (VP to C-Level) approvals and upholding consistent communication throughout the project lifecycle to completion- Creating and Scripting complex configurations and Offers using.

- Responsible for designing, developing, and iterating upon core game mechanics for an unannounced title.- Developed tools to assist production

Charlotte, NC

- Responsible for handling Executive and Regulatory escalations nationwide and ensuring world-class service to those who trust us with their business. - Participation in multiple new tool QA Projects

Charlotte, NC

-Maintaining a 24/7 point of escalation for over 200 VIP customers throughout North and South Carolina (Billing between $5,000 and $500,000+ per month) -Provide timely updates to IT Teams, CIOs, CEOs, and Upper Management on critical issues when normal support processes and procedures fail. - Developing and maintaining SharePoint sites for the.

Charlotte, NC

- Provide advanced troubleshooting for Fiber Optic circuits across the eastern region of the US- Supporting PRI products over DOCSIS and Fiber

Greensboro/Winston-Salem, North Carolina Area

- Providing Advanced telephony and high-speed data support to customers across the eastern region of the United States.- Responsible for administering customer networks and troubleshooting digital phone call routing between TWC and switches nationwide- Achieving consistent sales goals.

Greensboro, NC

Performed system updates, maintained system rights, Installed new PC hardware and software.

High Point, NC

Performed hardware and software troubleshooting and installation of software on customer PCs.

Associate'S Degree, Computer Science

High School, Software Development

Activities and Societies: Visual Basic.NET tutor, Game Developers Club

High School

Activities and Societies: Game Developers Club, Chess Club