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Bill Thomas Email & Phone Number

Chief Global Channels and Operations at UNFCU
Location: New York City Metropolitan Area, United States, United States 9 work roles 5 schools
1 work email found @unfcufoundation.org LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email t****@unfcufoundation.org
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Current company
UNFCU
Role
Chief Global Channels and Operations
Location
New York City Metropolitan Area, United States, United States
Company size
550 employees

Who is Bill Thomas? Overview

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Quick answer

Bill Thomas is listed as Chief Global Channels and Operations at UNFCU, a company with 550 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at unfcufoundation.org and a matched LinkedIn profile for Bill Thomas.

Bill Thomas previously worked as Chief Global Channels & Operations at Unfcu and Chief Operations Officer at Unfcu. Bill Thomas holds Cues Ceo Institute Iii from University Of Virginia Darden School Of Business.

Company email context

Email format at UNFCU

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*@unfcufoundation.org
68% confidence

AeroLeads found 1 current-domain work email signal for Bill Thomas. Compare company email patterns before reaching out.

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Profile bio

About Bill Thomas

Project Management• PMP certified• Project Manager for enterprise Internet Banking upgrade• Co-project team leader for enterprise-wise Systems Advantage Project• Led successful implementation of Internet Banking & Credit Scoring projectLeadership• Serve on Executive Committee for CUNA Operations Sales & Service Council• Extensive communication experience delivering motivational and informational presentations to staff, peers and executive management• Use team-based approach to solicit input and feedback from staff at all levels to achieve insight and buy-in• Provide development opportunities for team members to work on projects outside of their comfort zones to build confidence and learn how to deal with ambiguity• Celebrate successes and analyze failures in order to build on strengths and overcome weaknesses• Facilitate company-wide “town hall” meetings to provide status on Systems Advantage project activities and answer questions from staff Customer Service• Led process workflow analysis workshops to streamline Consumer Lending processes• Led development of “response library” to deliver consistent messages to customers and increase efficiency in responding to email/web chat inquiriesLearning and Development• Initiated enterprise-wide Lending Development Program to increase awareness and understanding of the importance of lending to the financial health of the organization• Created performance measurement and incentive program for Call Center staff to improve knowledge, morale and service levels Customer Service/Call Center Management• Led process workflow analysis workshops to streamline Consumer Lending processes• Initiated enterprise-wide Lending Development Program to increase awareness and understanding of the importance of lending to the financial health of the organization• Created performance measurement and incentive program for Call Centre staff to improve knowledge, morale and service levelsSpecialties: Project ManagementCall Center ManagementBusiness process analysisSDLC experienceConsumer Lending Retail salesOperations Management

Listed skills include Vendor Management, Risk Management, Business Analysis, Process Improvement, and 17 others.

Current workplace

Bill Thomas's current company

Company context helps verify the profile and gives searchers a useful next step.

UNFCU
Unfcu
Chief Global Channels and Operations
New York, NY, US
Website
unfcu.org
Employees
550
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Company profile
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9 roles

Bill Thomas work experience

A career timeline built from the work history available for this profile.

Chief Global Channels And Operations

Unfcu

New York, NY, US

Chief Global Channels & Operations

Current
Unfcu

Long Island City, NY, US

May 2024 - Present

Chief Operations Officer

Unfcu

Long Island City, NY, US

Mar 2020 - May 2024

First Vice President- Member Operations

Unfcu

Long Island City, NY, US

  • 20+ years of experience in international financial institution with experience focused on operations as well as successful implementation of high value, strategic transformation initiatives and program governance
  • Experience planning and delivering large, complex initiatives across multiple functions and disciplines and involving multiple stakeholders
  • Experience in Change Management and Process Improvement
  • Knowledge of Program Management Framework and tools (PMP certified)
  • Excellent communication skills developed through presentations to Senior Executives and organization staff on all levels
  • Assigned role as Vice President, Member Operations, January 2013
Sep 1998 - Mar 2020

Cross-Border Payments Working Group Member

Current
U.S. Faster Payments Council

Bentonville, AR, US

Member of the End User Transparency Work Group 2018-2019Cross-Border Payments Working Group Member- 2020-present

Sep 2018 - Present

Medium Financial Institution Working Group

Federal Reserve Faster Payments Task Force

Participated as a member of the Medium Sized Financial Institution working group to help define effectiveness criteria and review proposals as part of Fed Faster Payments Task Force. Attended quarterly in-person meetings and participated in group work sessions.

Apr 2015 - Jun 2017

Branch Manager

Justice Federal Credit Union

Chantilly, VA, US

Responsible for opening and managing new branch (non-cash) of credit union in New York City. Hired and participated in training of staff. Developed and implemented specific marketing plan for branch in order to maximize growth potential in New York market. Introduced new operational ideas and participated in projects designed to increase member.

Sep 1996 - Sep 1998

Mortgage Loan Closer

Community First Credit Union

Originated first mortgage and construction loans. Coordinated all activities of closing department. Created automated tracking system to monitor property tax payments for entire mortgage portfolio resulting in an annual time savings of three business days. Headed up committee to improve efficiency of customer service staff though process re-engineering..

Aug 1993 - Dec 1995
Team & coworkers

Colleagues at UNFCU

Other employees you can reach at unfcu.org. View company contacts for 550 employees →

TA Tettey Agbetorsu Tettey Agbetorsu Colleague at Unfcu United States, United States View → LO Lambert Oconnor Lambert Oconnor Colleague at Unfcu New York City Metropolitan Area, United States View → DW Dreyfus Wu Dreyfus Wu Colleague at Unfcu United States, United States View → RG Rohan Gulve Rohan Gulve Colleague at Unfcu New York City Metropolitan Area, United States View → MK Mary Kahonge Mary Kahonge Colleague at Unfcu Nairobi County, Kenya, Kenya View → BD Bill Dunn Bill Dunn Colleague at Unfcu United States, United States View → JL Jolanta Laskowska Jolanta Laskowska Colleague at Unfcu United States, United States View → YS Youssef Sansar Youssef Sansar Colleague at Unfcu United States, United States View → LC Levi Connelly Levi Connelly Colleague at Unfcu New York, New York, United States, United States View → RJ Richard J. Colavecchio, Cfa Richard J. Colavecchio, Cfa Colleague at Unfcu New York City Metropolitan Area, United States View →
5 education records

Bill Thomas education

Cues Ceo Institute Iii

University Of Virginia Darden School Of Business

Cues Ceo Institute, Organizational Effectiveness

Cornell Executive Education

Cues Ceo Institute Program, Strategic Planning

The Wharton School

Mba, Business

University Of Wisconsin Oshkosh

Ba, Communications/Public Relations

The University Of Alabama
FAQ

Frequently asked questions about Bill Thomas

Quick answers generated from the profile data available on this page.

What company does Bill Thomas work for?

Bill Thomas works for UNFCU.

What is Bill Thomas's role at UNFCU?

Bill Thomas is listed as Chief Global Channels and Operations at UNFCU.

What is Bill Thomas's email address?

AeroLeads has found 1 work email signal at @unfcufoundation.org for Bill Thomas at UNFCU.

Where is Bill Thomas based?

Bill Thomas is based in New York City Metropolitan Area, United States, United States while working with UNFCU.

What companies has Bill Thomas worked for?

Bill Thomas has worked for Unfcu, U.S. Faster Payments Council, Co-Op Co-Creation Councils, Federal Reserve Faster Payments Task Force, and Justice Federal Credit Union.

Who are Bill Thomas's colleagues at UNFCU?

Bill Thomas's colleagues at UNFCU include Tettey Agbetorsu, Lambert Oconnor, Dreyfus Wu, Rohan Gulve, and Mary Kahonge.

How can I contact Bill Thomas?

You can use AeroLeads to view verified contact signals for Bill Thomas at UNFCU, including work email, phone, and LinkedIn data when available.

What schools did Bill Thomas attend?

Bill Thomas holds Cues Ceo Institute Iii from University Of Virginia Darden School Of Business.

What skills is Bill Thomas known for?

Bill Thomas is listed with skills including Vendor Management, Risk Management, Business Analysis, Process Improvement, Management, Project Management, Leadership, and Executive Management.

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