Bob Thorp Email & Phone Number

Los Angeles, Ca, Us

Retail Pharmacy/Digital Vaccine Scheduler and Team Member Admin Portal – 2021-2023​Product Manager - Over the course of 2 years was responsible for 2 of the 3 core products that underlie the vaccine administration process used by Team Members; Store Config and Digital VAR. Worked on several additional subsystems that support the process (Partners, Uber Integration, Patient Roster, Guest Account Conversion). Using Agile methodologies, gathered requirements, guided projects through the DOR process, groomed and prioritized the backlog and created Features and User Stories. Worked closely with VP and Senior Director level stakeholders as well as technology leadership across multiple development teams to successfully deliver fully rearchitected systems, features and enhancements.​Digital Communication Technology/ Workfront Implementation - 2020Program Manager - Developed a template-based system in Workfront for the intake and management of marketing projects that allowed the process to be customized depending on the type and size of project. Conducted extensive interviews and requirements gathering sessions, planned sprints and created workflows for each channel. Created custom reports, prepared transition planning documents, created training materials and trained staff.MXM/Director, Application Development – 2000-2020Full responsibility for the day-to-day operations, scope, schedule and resourcing of technical team leads, developers, UI, Data and QA engineers. Management of 50+ onsite and off-shore engineers. Responsible for estimating, planning, resourcing, scheduling and forecasting. Issue and risk escalation, resolution and accountability. Selected clients include: Honda, Acura, Ford, Lincoln, Toyota, Lexus, Scion, Allergan, AT&T, FluidMaster, WellStar, Wellmark, Benjamin Moore, KOA, Cessna, Better Homes & Gardens Real Estate, KB Homes, CitiStreet. Account Information Security Lead (AISL) for all MXM accounts.

Full responsibility for the day to day operations, scope, schedule and resourcing for technical team leads, developers, UI, Data and QA engineers in a highly dynamic environment. Management of up to 52 onsite and offshore engineers.• Responsible for estimating, planning, resourcing, scheduling, forecasting and issue and risk escalation and resolution.• Accountable for delivering all projects on time and on budget with the highest levels of quality.• Coordination and communication with Clients, Senior Management, Account, Project Management, Creative, Analytics and Strategy teams.• Selected clients include: Honda, Acura, Ford, Lincoln, Toyota, Lexus, Allergan, AT&T, FluidMaster, WellStar, Wellmark, Benjamin Moore, KOA, Cessna, Better Homes & Gardens Real Estate, KB Home, CitiStreet.• Account Information Security Lead (AISL) for all of MXM’s accounts.

Us

Responsible for leading a team of 3 to 5 developers and 1 front end integration specialist that developed and maintained various modules of the IFILM and IFILMPro websites.• Coordinated with Production and Marketing for specification, design, and development of the JobPRO module of the IFILMPro website. Delivered in half the scheduled time.• Ported JobPro module from MS SQL Server 7 to Oracle 8i.• Specified, designed and developed an online survey system for movie trailers and consumer products integrating proprietary and custom built systems.

Responsible for development, deployment, maintenance and administration of multiple public and private websites and integration of Internet/Intranet technologies into core business operations.• Coordinated with Marketing, Sales and Product Development for design, development and deployment of the NTC Internet and Intranet.• Designed, developed and deployed multiple ASP, web-based database systems including:• Email enabled alert/bulletin system• Corporate calendar/meeting scheduling system• Global website traffic tracking and reporting system for all NTC Channel Partners• Multiple corporate goals and status tracking reports• Telephony network/call tracking status and logging systems• Trouble ticket tracking system• Installation, administration and maintenance of MS WindowsNT/2000, IIS and SQL Server 7.• Responsible for design, deployment, day-to-day maintenance and reporting for 7 corporate websites.

Responsible for web site development, web server administration, budget planning and execution, and integration of Internet/Intranet technologies into core business operations.• Coordinated with the Marketing, Investor Relations and Legal Departments for design, development and deployment of the Western National Life Internet and Independent Advantage Financial Intranet web sites.• Installation, administration and maintenance of Netscape’s Communications Server on Solaris (x86).• Installation, administration and maintenance of firewall and routing hardware and software necessary for a full time 56kbs connection to the Internet.• Proposed, planned, acquired, deployed and maintained local and wide area networks, facilitating corporate growth from 25 to 80 employees.• Designed and implemented proprietary contact management system resulting in increased average sales per account manager.• Managed evaluation and installation of new, Mitel-based PBX, voice mail and ACD systems.