Beth Patterson Email & Phone Number

Oversee workplace experience & space management worldwide across ~9500 team members, 80 active locations, & 26 countries through skilled influence across senior executives both within & outside of DMED Technology.Migrate key locations to hoteling or assigned seating models while at the same time backing out of 84 locations worldwide to consolidate teams for optimal adjacencies. This is resulting in improved productivity, a renewed interest in return to office, & cost savings.Key leader of the worldwide DMED Covid-19 Return to Workplace Task Force in partnership with Corporate, HR, Safety, Legal, & CRE.Partner extensively with Studios, Owned Television Station Broadcasting, ABC News, & DMED at large including Disney Streaming Services, Disney+, ESPN, Hulu, & Ad Sales.Oversee cross-department innovation & enrichment while leading teams through ongoing cultural improvements.Drove strategic alignment, thoughtful integration, & launch of high-profile consumer experience initiatives across DMED before being asked to lead space management & employee experience for the team.

Burbank, Ca, Us

Led key initiatives as an integral part of the Shanghai Disneyland Grand Opening Team and helped drive the success of all Technology and Digital components for the entirety of the resort while partnering closely with the businesses (ie commerce launch logistics, press event and opening day support, communications, and recruitment / training / relocation of ~40 Tech Cast Members).Leadership & influence of initiatives delivered by US & international teams through collaboration, strategy, action planning, buy-in, and skilled organizational navigation.Stand-up of the 1st of its kind WDI Asia Regional Office (procurement, interior design, tech, budget, & build-out).

Burbank, Ca, Us

Leader of the $48M Memory Maker initiative (from business strategy through launch) responsible for providing Guests with compelling ways to re-live, share, and cherish vacation memories, directly resulting in a $120M domestic P&L (a 24% increase in 2 years) within MyMagic+: a $1B entrepreneurial start-up style venture that transformed the flagship Walt Disney World end to end Guest experience.Oversaw growth and guest satisfaction initiatives including end to end development of in-park & digital products that tied Guests into our park, attraction, & character stories in unique ways. Leader of guest experience, product development, creative, & innovation to evolve and grow the business into an experience service.Led development, integration, launch, and operations of backend Technology systems capable of processing 2PB of files daily.Launched and integrated an easy, seamless digital user experience across a suite of web & mobile tools.Leader of integration with Disney’s first of its kind wearable device, the MagicBand, via short & long range RFID association.Orchestrated cross-disciplinary internal and external teams of technologists, innovators, designers, camera specialists, storytellers, photographers, video production specialists, & project managers while influencing partners & executives.Leveraged data, user focused thinking, compelling technology, & outstanding creative to ensure experiences were engaging, delightful to use, and delivered measurable success.

Burbank, Ca, Us

Worked hand-in-hand with department heads to determine the business strategy, develop the creative approach, and drive results.Led product development, graphic design (marketing, collateral, signage), product design / development, digital user experience design / development, e-commerce, and product photography.

Managed creative, content, production, & technical team members to drive the execution of initiatives for Walt Disney World websites including DisneyWorld.com, DisneyCruiseLine.com, & DisneyVacationClub.com.Directed a team to successfully deliver under extreme deadlines in a multi-faceted environment while achieving stellar results.

Led projects from inception through completion including the execution of creative, technical, & business dev for Disney websites.Partnered closely with stakeholders while attending to various corporate cultural approaches and ensuring exceptional results.

Us

Led the evolution of new content and product ideas that improved the customer experience, increased revenue, and earned customer loyalty for usairways.com, a site which had over 250,000 visitors and $3 million in revenue per day.Oversaw the streamlining of e-commerce & creation of e-ticket check-in kiosks, online flight check-in, & online boarding passes.Directed a team of graphic / web designers and business unit liaisons to consistently meet deadlines with heavy work loads.

Silver Spring, Md, Us

Created lobby & personal display pieces for clients such as the ESPY Awards, Bridgestone / Firestone, USA Today, & Oprah.