Minh Thu Bui Email & Phone Number

Oakville, On, Ca

London, Ontario, Canada

- Leading a team of 5 to assist in staff training sessions, imparting knowledge on service standards and operational procedures, contributing to team cohesion and performance improvement.- Catering to 200 customers daily and providing support, leading to a 20% boost in overall customer satisfaction.- Committing to maintaining high standards of quality and safety by monitoring the entire cook-line food temperatures using IntelliCheck system.- Recipient of the Student Staff Recognition Award for exemplary contributions and dedication.

Cebu, Central Visayas, Philippines

- Organized ~50 virtual meetings and created course content, engaging with over 700 individuals through chat and Q&A.- Coordinated and conducted quality checks throughout event planning, execution phases and achieved a 90% satisfaction rate.- Proficiently utilized Microsoft 365 to conduct post-event evaluations which assess performance and identify areas for improvement.- Utilized both participant feedback surveys and post-event analytics to evaluate performance and identify areas for enhancement in subsequent virtual meetings and events.

Cebu, Central Visayas, Philippines

- Supervised and mentored ~250 Vietnamese and Mongolian students during a 6-week summer camp program.- Facilitated engaging study sessions and recreational activities, achieving an average student participation rate of 95% throughout the program.- Conducted regular assessments to track student progress and satisfaction levels, adjusting activities and sessions accordingly to meet evolving needs.

Hanoi, Hanoi, Vietnam

- Successfully provided tutoring services to elementary and secondary school students in subjects including English, Math, and Physics, effectively enhancing their academic skills and understanding.- Garnered praise from students for my competency and approachability, fostering a supportive learning environment that facilitated their educational growth and confidence.

Hai Phong City, Vietnam

- Developed unique recipes from scratch, creating signature bakery products that set our startup apart in the competitive market.- Implemented successful social media marketing campaigns on platforms like TikTok, Instagram, and Facebook, effectively reaching and engaging with our target audience to drive customer acquisition and retention.- Demonstrated a commitment to social responsibility by allocating a portion of profits to support charitable initiatives, fostering a positive impact on the community while establishing our brand as socially conscious and responsible.