Bob Torella Mba Email and Phone Number

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Sales Director (December 2012 - August 2013)Responsible for managing the company's sales strategy and sales team. Director, Client Relationships and Communication (October 2009 – December 2012)Responsibilities include: client fulfillment across all platforms, management of Tech Support and Customer Services Depts., Increase retention of existing customers, Facilitator and host for live webinars (GoToWebinar expert).Senior Manager (November 1997 – September 2009)Senior Manager in software development of DOS and Windows applications for accountants. Expert speaker highlights:• Expert Webinar Series 2013 Speaker: Payroll is not an Oxymoron Anymore!• Accounting Today Growth & Profitability Summit Nov 2010: Why Cloud Computing Won’t Do You Any Good (Unless You Change Your Thinking)• Thriving Firm Conference Oct 2012: Give Your Practice A Boost Using Client Portals

Owns/operates My Computer Connection featuring FutureKids Computer Learning Center(R) and provides other consulting services. • My Computer Connection, Stony Brook, NY Owner/Director - Primarily provides computer application training to adults and children. Broad responsibilities encompass complete business management including: sales, marketing, business administration, customer service, and staff development. • Consultant - Specialize in computer training, computer help desk management, and technical support services for PC products including: Windows and Microsoft Office applications (MS Office power user).

Director, National Support (1/86 to 12/94) Directly responsible for business management of 24/7 remote support center and professional service operation (with annual revenues over $13 million) supporting ADDS/AT&T system hardware and software products including: UNIX, Mentor (Pick) Operating System, Microsoft Windows, and various local area networks.

• Instructor: Computer Repair. Included basic electronics, computer repair, and robotics.• NYS Provisional Certification in Computer Technology• Taught summer camp in robotics and adult education classes.