Brian Penland Email & Phone Number

San Tan Valley, AZ, US

In Arizona, a designated broker is a licensed individual who holds the ultimate responsibility for all real estate activities within a brokerage. They supervise and oversee other agents, ensure compliance with laws and regulations, and are held accountable for the actions of those under their supervision. They are the key point of contact for regulatory.

Richfield, Minnesota, US

US

Boston, MA, US

Overland Park, Kansas, US

Retail Store Manager. Awarded Elite Store Experience Q2 2018. Opening New Sprint Flagship Store Sept 2018.

Jacksonville, FL, US

Bellevue, WA, US

• As a R.A.M., my primary responsibility oversee the following day-to-day functions of my retail location:
• Offer consultative sales and service on the sales floor.
• Partner with the Retail Store Manager to help recruit, develop, motivate and manage a high-performing team.
• Leading the sales team to meet and exceed individual and team sales goals.
• Build pride and recognize and celebrate success in teammates.
• Keep abreast of the rapidly evolving T-Mobile technology.

Bellevue, WA, US

• As a Sales Development Representative (SDR), I drove sales productivity, brand recognition, and customer satisfaction within the T-Mobile Retail Partners Sales (RPS) channel through sales promotion, consultation, and.
• Provided consultation on T-Mobile products, services and programs to ensure that customer expectations were being exceeded in all assigned distribution channels.
• Reviewed metrics and created SWOT analysis to develop training game plan to ensure all stores were meeting or exceeding key performance indicators (revenue, activation, churn, etc.).
• Worked closely with store management to review sales data and to identify opportunities and develop promotions and programs that will drive sales performance to meet and exceed sales objectives.
• Built brand preference through relationships with store managers and staff and ensured that merchandising standards were being met.
• Acted as a trusted and consistent point of contact to resolve partner and customer issues.

Milan, Italy, IT

• As a Sunglass Hut Store Manager, I oversaw the daily functions of individual store operations including, but not limited to selling, recruiting, store set up, maintenance and inventory control. During my tenure, I was.
• At time of separation, location was on track to post a conservative 31% growth, 11% over company expectations
• During tenure within the Macy’s/ SGH location partnered to recover strained relationships between SGH staff, Macy’s LP, and Macy’s management, ultimately building a strong partnership and team environment
• Implemented a clientele program as a tool to drive business during down times
• Developed a partnership with Regional Trainer, and aided as mentor to a few bright, up and coming talents within the SGH management team
• Assisted Regional Trainer with new store openings, and closings. Assisted in re-staffing, and sales training in existing stores as needed.

New York, NY, US

• During my tenure with Coach, I progressed through a series of promotions, with added responsibility for each position earned. Through innovation, proactive problem solving, and effort, assisted in driving this location.
• Assisted in growing store from volume D (less than $1 million sales) to volume AA ($30 million+ sales) with a final sales volume of $36 million+ at time of separation
• Awarded “Flagship” status in 2008 and given brand new 9000 square foot store layout including an offsite warehouse
• Asked to participate with “Impact” store status in 2008, and became a store that created and tested new company policies and training programs prior to full roll out
• Assisted in hiring and developing a staff of over 75 associates (125 at peak holiday), ensuring impeccable customer service levels and driving sales through leadership and training.
• Received 2007 and 2008 Best UPT Award (units per transaction)