Management of major projects within the Technology, Corporate and Business categories of the Costa Group.

Solution design lead for Toll Group working as part of the Business IT Transformation Team. Responsible for the Total IT response and IT solution design as part of the overall business tender response. This included managing customer requirements, responding to IT security and other response requirements, the IT solution design, implementation plan, cost and timeline, as well as presentation of the IT response for the top 100 customer tenders Toll responded to.

Toll Global Express Services is one of three business divisions within Toll Holding Ltd. Toll is the Asian regions leading provider of integrated logistics solutions and now part of Japan Post.Primary role focusKey stakeholder in the development of the divisional IT strategy and the identification and design of IT architectures and principles to support the business and the business strategic plan intent. Develop and implement common standards and methods for development, integrating, and aggregating the business architecture (IT operating model).Ensure that the “Voice of Customer” and customer centricity is at the centre of all solutions and development. Run customer engagement workshops. Ensure the integrity, cohesion and re-usability of business models, solutions and architectural standards across multiple projects and programs.Lead capability development across the business, promoting learning and development to ensure staff can deliver on business requirements under a new organisational structure with refreshed processes and business systems. Providing high level commentary and analysis as required to facilitate senior management business decision-making.

Strategic planning and development of ICT solutions to support Toll IPEC's business requirements.Direct management of a National IT team based in Melbourne and SydneyBusiness Project Manager for the UNITE program. A 5 year program to replace IPEC's legacy systems with a Siebel/Oracle CSM, CRM, OTM and eBusiness suite solution including integrated NEC/Genesys telephony.

Executive responsibility for strategy, planning, budgeting, functional P&L, IT service management and operations for 20 countries in the Middle East, North Africa and Turkey.Member of the Executive Management Board for the region.Annual IT Budget of € 26M with a capital expenditure budget of € 5.6M. Management of an IT Shared Services team of 20 based in Bahrain with 4 direct reports as well as direct management of all country IT Managers.Staff of 102 supporting over 4,600 employee’s within the region

Management responsibility for all IT services and operations within the country.Member of the country senior management team.4 Direct reports with a total staff of 12 supporting over 750 employees.

Based in Brussels responsible for the integration requirements and support for DHL's Global Top 100 logistics customers.Also supported a 24x7 regional logistics call centre and warehouse.