- Developed operational systems and infrastructure to bring cost savings and efficiencies.- Strategically planning resource requirements in collaboration with new business, marketing and department and project leads across concurrent projects with both internal and external talent.- Reviewing team resource performance on a fortnightly basis including team utilisation and billability reporting with global resource leads.- Nominated to attend monthly business leads meeting to review current cross-company workflows including DEIB, sustainability, culture and studio space. - Facilitating portfolio masterclasses for young London based creatives to help them secure work in the industry.- Overseeing GDPR compliance at Anyways.- Qualified as a Mental Health First Aider.

- Created first ever online resources hub for Imperial Hospital Trust which included charity and support services available for vulnerable women specifically in NW London under midwifery care.- Working autonomously, accurate documentation, prioritising and leading on allocating workload for a team of community support workers.- Providing emotional and breastfeeding support to new mothers, identifying safeguarding concerns, creating referrals for additional care and building a network of internal and external contacts.

Working with independent creative businesses to project manage and coach them through periods of growth, designing and delivering strategic operational processes to support the development of their brand. - Identified business objectives and key prioritisation areas, achieved through company audits and workshops. - Collated and analysed sales history data, used to inform customer service and marketing strategies. - Developed, maintained and contracted a network of external stakeholders required for project delivery including legal, finance, design, PR and logistics consultancy. - Worked directly with company founders to implement scalable processes to support growth, including: leveraging customer service software, Human Resources Protocols, OKRs, team restructures and setting job specification for any required recruitment. - Developed processes to maximise business owners productivity and introducing structure and routines to support this e.g project planning tools, digital calendars and email organisation.

Arts charity responsible for producing highly celebrated large-scale public art installations.- Managed and monitored cash flow and artist contracts for Lumiere Durham, the UK’s largest light festival.- Line managed the Finance Manager and Administration Assistant.- Managed HR systems, policies, and benefits, within the frameworks of employment legislation.

One Rise East is a production and design studio. Reporting to the CEO, my role included the strategic growth of the team, securing high value contracts with new and existing clients and managing both internal and external processes.- Account and stakeholder management for the agency’s largest global clients, this included relationship and key milestone management of international projects such as; branding, festivals, ideation and live activations.- Collaborated cross-functionally with in-house & external designers (2D & 3D) to develop exciting and fresh concepts, including environmental design, event collateral, graphics, content and pre/post event comms.- Budget creation and financial control of projects - up to $2 million.- Negotiation, procurement and management of freelance resources, vendors, suppliers and on-site event teams. - Sourced talent and collaborators for events such as SXSW and Cannes Lions.- Proudly launched a company Corporate Social Responsibility initiative to provide production and design services to charity partners or causes with limited funds.

An International Baccalaureate World School in central London, ranked in the top 20% of UK schools.- Worked closely with the Head of Marketing to strategise revenue generation for the ICS; identifying new acquisition channels, improved customer experience standards, and converted enquiries into sales using ZenDesk.

Ethically sourced speciality coffee company.- Developed processes to maximise CEO productivity and managed multiple inboxes.- Responsible for office and team operations within a busy and expanding company of 40+ in a fast paced, demanding, and progressive environment, including planning and delivery of monthly team building, socials and events in line with business KPIs.

Global talent agency representing artists in film, television, music, theatre, digital media, and publishing.- Provided support to multiple Booking Agents concurrently. Using WME's internal systems to advance shows, deal with contract administration, ticket sale analysis and artist visa processing.