Kristin Buchanan Cdm, Cfpp Email & Phone Number

Houston, Texas, United States

• Work along-side dietitians and clinical nutrition leadership to help with diet enhancement along with special menu/diet creation and implementation • Work along-side patient services managers to help with various patient and nurse rounding, hiring, onboarding, training, scheduling, safety implementation, and day to day operations• Ensure patient services standardization scores are being followed and scores are improved • Assist as Interim Leadership for a variety of Team and Account Sizes to provide consistent management through leadership transition• Create and implement Staff Engagement/Recognition to Foster Improvement, Encouragement, and Engagement• Empower associates though training, encouragement, and consistent leadership• Assist with Account Preparedness for Joint Commission and other accreditations bodies

Allen, Texas

• Lead Team in Production of meals for an average of 120+ trays a day to inpatient rehabilitation patients.• Work along-side on-site dietician to help with diet enhancement, special menu creation and implementation, ensure trays are leaving the kitchen in a timely manner with the correct diets• Ensure recipes are produced in a consistent manor according to the recipes in standardized menus• Ensure the running of the account with Purchasing, Book Keeping, Inventory, Patient Relations, Recruiting and Onboarding, Training, and Scheduling• Catering for all Special Hospital Events and Holidays plus additional outside caterings• Travel to assist accounts as an interim leader to improve scores, standardization, staff engagement, and new management training

Houston, Texas

• Lead team in production meals for an average of 800+ trays a day to a variety of different units focused on Pediatrics and Mother / Baby.• Work along-side patient services managers to help with diet enhancement, special menu creation and implementation, ensure trays are leaving the kitchen in a timely manor• Ensure recipes are produced in a consistent manor according to the recipes in standardized menus• Recruited for available cook positions, ensure new policies are taught, and training new employees in the necessary positions• Helped Open and Support during the Food Service Transition of Hendrick Medical Center in Abilene, TX

Houston, Texas Area

• Trained with the management team and assisted with overseeing a team of 80 to deliver 700+ room service meals a day to a variety of different units focused on Pediatrics and Mother/Baby care.• Worked along-side patient services managers to help with various patient and nurse rounding, paperwork, hiring, staff engagement and recognition. • Created and implemented digestible data board, patient information cards, visitation cards, and curtesy cards. • Developed employee training program focusing on new practices in courtesy and patient satisfaction. • Successfully Completed the MIT Training Program which focuses on education in leadership techniques, account management, and general sector practices preparing for a successful management position.

Asheville, North Carolina Area

• Managed high food volume at four fast-paced restaurants including a tavern, fine dining, and a cafe.• Responsible for preparation and execution of assigned food stations while maintaining sanitation guidelines • Assisted the other cooks with tasks as needed to complete food preparation in a timely manner

Boston, Massachusetts

• Managed tray line, serving 500 patients daily• Ensured trays with patient allergies, diabetic patients, and eating disorders were correct • Worked with Health Touch to follow, correct, or change patient meal orders • Worked along-side patient services managers to help launch new, clean menus by programing Health Touch software for new food items, allergens, and updating nutritional information • Acted as Weekend Leadership for Hospital and Staff

Providence, Rhode Island Area

• Performed General Office Work: filing, promotional phone calls, preparation of paperwork, and liberal use of computer skills• Provided tours to potential students • Acted as a Visitor Hostess by providing information to walk-in visitors to the school’s welcome center

Orlando, Florida Area

• Managed high food volume at a fast paced 200-seat fine dining restaurant, serving 700+ guest per shift• Responsible for preparation of individual food stations• Maintained sanitation guidelines and kept assigned food station stocked and neat • Assisted the other cooks with tasks as needed to complete food preparation in a timely manner • Assisted with banquets and dinner service • Assisted the Head Chef with the Chef Gala 2015 at Epcot

Kingston, Ri And Providence, Ri Locations

• Prepared food for daily production• Functioned as both a cashier and dining room attendant by keeping the dining room clean • Maintained sanitation guidelines• Worked with other team member to attain the best final product for each customer

Allentown, Pennsylvania

• Assisted the Stand Supervisors with quality control, sanitation, and safety• Enforced the use of proper personal protection equipment for all employees• Aided employees with production of food preparation and service• Rotated though various types of food service areas with different food productions: burger, seafood, fresh fruit stand, employee café, and burrito foodtruck • Helped Head Chef with VIP catering events including “Snake Pit” waterslide grand opening, PAPA summer meeting, Father’s Day pig roast

The Woodlands, Tx

Culinary team member at a fast paced 100-seat fast food restaurant, serving 300+ guest per shift.Responsible for fry and grill stations including fries and burger.Maintained sanitation guidelines and kept area fully stocked.Oversaw final presentation of all products to ensure customer satisfaction

Bachelor’S Degree, Culinary Nutrition/ Clinical Dietetics, 3.7/4.0

Activities and Societies: Collegiate Ambassador Team, Nutrition Society, San Gluten, Disney Alumni Association, Deans List, HonorsPursuing.

Associate’S Degree, Culinary Arts/Chef Training, 3.6/4.0

Activities and Societies: Collegiate Ambassador Team, Deans List, Honors