Kelly Kincaid Buchnat Email & Phone Number

Build blended learning programs to support employee development for a high-growth SaaS company. Leverage proficiency with Camtasia, Storyline, Rise, and other tools to create programs that are measurable, actionable, and easy to understand. Conduct needs assessments and work with Subject Matter Experts to identify key performance indicators and define measurable course objectives. Apply learning theories to develop courses that address gaps in technical expertise, industry knowledge, and soft skills. Highlights include spearheading a new on-going leadership webcast video series, designing tailored training to support the sales & customer success teams, developing a three-week blended (online and instructor-led) new hire program, and creating an eLearning series to increase industry acumen for the entire organization.

Chicago, Illinois, United States

Build learning programs to support employee development for a high-growth organization. Leverage proficiency with Camtasia, Storyline, RISE, and other tools to create courses that are readily accessible, repeatable, and easy-to-understand. Design and develop content to address gaps in technical expertise, industry knowledge, and soft skills. Examples include spearheading a leadership video series, developing a three-week blended (online and live sessions) sales new hire program, and creating various eLearning courses to increase industry acumen for the entire organization.

Greater Chicago Area

Applied knowledge of learning theories and design principles to develop both instructor led and eLearning materials for a variety of internal (customer service, sales, operations) and client audiences. Worked with stakeholders to create scripts and talking points for videos, instructor guides, and eLearnings. Built and administered assessments and evaluations to analyze course effectiveness. Created supporting materials such as Quick Reference Guides, FAQs, and Job Aids to enhance learner experience and increase comprehension & adoption.

Greater Chicago Area

Educated and facilitated learning opportunities for clients across a broad suite of Human Capital Management (HCM) SaaS applications. Demonstrated ability to exceed expectations and deliver measurable results, reflected in consistently high satisfaction scores from clients. Identified additional learning opportunities and created instructor led courses and materials for virtual deliveries. Designed, developed, recorded, and edited on demand videos for client audience. Utilized Excel and analyzation skills to evaluate and analyze training effectiveness to make recommendations regarding course offerings.

Greater Chicago Area

Ensured success of large scale software launches by designing and overseeing programs that improved user adoption and supported user communities throughout the life cycle of the project.

Chicago, Il

Developed and created content for application-based courseware, including quick reference cards, videos, and custom learning products. Applied training knowledge and expertise to construct user-friendly and effective materials that were easy to follow and understand. Wrote outline, script, and appeared in on-demand learning videos for the NHGONow, CyberU and Intellezy video learning platforms. Consistently met deadlines for multiple projects while delivering high quality content. Performed proofreading and editing functions. Updated and maintained content teams' SharePoint site.

Greater Chicago Area

Leveraged technical expertise and business knowledge to provide quality instruction on computer applications and business skills. Conducted and orchestrated training sessions tailored for enterprise clients to facilitate smooth software application launches Areas of expertise include Communication Skills, Organizational Skills, Team Building, Excel, PowerPoint, Word, and SharePoint.

Greater Chicago Area

Utilized learning design and facilitation skills to provide material and facilitation solutions to select clients. Current industries supported included Market Research, Medical Products and Services, Manufacturing, IT Consulting and Employee Development.

Greater Chicago Area

Enhance the learning environment for professional clients by overseeing the communication, scheduling and materials for the WOMEN Unlimited Professional Development program. Used relationship management skills to uncover additional business opportunities with participants, managers, mentors, and corporate partners.

Teaching Assistant Grade 2, Grade 4 Substitute Teacher Grade K- Grade 8