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I am a highly experienced and successful digital commerce product manager with senior management experience across a variety of industries, including fintech, e-commerce, transportation, telecommunications, music and media.I am passionate about innovation that has a customer centric approach and will apply my knowledge of strategy and execution to launch complex projects to achieve successful business outcomes, alongside high volume consumer adoption. I have business management and leadership skills honed from both start-up and corporate environments and I understand the value of clear communication and effective stakeholder management.I have presented to many high profile businesses and relationship managed large companies, including State governmentsAs a product manager, I have experience of full lifecycle management. Proven capability to define, launch and lead major, complex and strategic initiatives. Specialty skills in deploying digital products in the physical world. I am a payments specialist, having brought to life several complex payment features from concept to launch at PayPal, Commonwealth Bank and Cubic Transportation. This includes in-app and mobile payments, NFC, tokenisation, order ahead, POS, digital wallets, contactless, gateway management and payments orchestration. I have professional accreditation in product management, scrum product owner, project management, human centred design and business management. I am well versed in Agile methodologies and Agile at scale.Key Capabilities:Full life cycle product managementPayments and ecommerce specialistAbility to build effective partnerships between large corporations and innovative start upsE2E business solutions. Covering: business strategy, technical integration, product management, payments, UX, go to market executionStrong organisational skills to manage people working on multi-faceted projects with technical complexity and deliver consumer ease of useSound knowledge of contract negotiation with rights holders, retail, telco, tech agencies and media companies to forge new business modelsSpeaker at numerous conferences across Australia, Paris, Mumbai, HK and Singapore
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Ecommerce Product ManagerCommonwealth Bank Dec 2021 - Jul 2024Sydney, New South Wales, AustraliaBringing new, customer focused, ecommerce solutions to life. From concept validation (technical and consumer), solutioning, stakeholder engagement to go to market project planning. Payment orchestration focused on small to medium businesses. -
Gm AustraliaMobilityx Jul 2019 - May 2021Sydney, Australia"Organizing urban transport, simplifying mobility"mobilityX provides integrated “mobility-as-a-service” (MaaS) solutions to commuters and companies. Through strategic partnership, payment services and data analytics, it offers commuters various urban mobility options for door-to-door travel through an integrated platform -
Project Manager - Indigenous Astronomy Education ProgramGoanna Solutions Aug 2020 - Mar 2021Sydney, New South Wales, AustraliaHelping to deliver an 8 week program to indigenous highschool girls on the topic of Indigenous Astronomy. Combining ancient aboriginal knowledge with modern science to help motivate first nations girls to consider science as a career option. -
Regional Director Of ProductCubic Corporation Aug 2016 - Feb 2019Sydney, AustraliaResponsible for all product lines in APAC for Cubic Transportation: Back Office, Mobile, Devices, Tolling & Transportation Management Platform. Cubic is transitioning from being project based to becoming a Product lead organisation. My gig is to help achieve this transition.Cubic is the technology behind some of the world's largest public transport agencies, such as TfNSW (Opal), Transport for London (Oyster), Chicago (Ventra), New York (MTA) & Brisbane (Go card) to name a few. Like many industries, transportation is undergoing massive disruption and change for the better thanks to technology advancements. Digital, Cloud, SaaS, Mobile, AI, NFC, Data Management, Service Operations are all radically changing transport. Mobility as a Service is the endgame. Cubic's goal is to make urban transport better, faster & safer by improving systems and collecting and analyzing data. -
Head Of Mobile Business / Global Product Owner NfcPaypal Oct 2010 - Jun 2016Sydney, AustraliaResponsibilities:Manager of design, development, content, legal, risk, compliance and usability testing of the NFC payment feature in PayPal's new global consumer app. Android HCE only.Product Owner of 6 person dev team in Singapore - working in agile.Manage 3rd party design and tech company, negotiate MSA contract.Senior role in developing offline/POS go to market strategy for AUDeveloped and launched PayPal AU's mobile strategy, building mobile into the 'DNA' of the company. Chief evangelist for all things mobile: working on strategies/partnerships ranging from major brands to disruptive start ups. Achievements:Oversaw the growth of PayPal mobile payment volumes in Au from $70M in 2010 to $3B+. in 2015. AU is Paypal's best performing mobile market.Key stakeholder in launching PayPal into the offline realm, developing solutions and strategic partnerships at Point of Sale, with the PayPal mobile wallet as the key instrument. Working on innovative payment solutions such as order ahead, check-in and pay-at-table, all featured in the PayPal app.Thorough knowledge of HCE NFC in-app payments.PayPal "Club Excellence" Award winner in 2013.Speaker at numerous events on mobile payments and digital commerce in Aust, HK, S'pore,Paris. -
DirectorMetaphoric Digital Jun 2009 - Oct 2010Sydney, AustraliaLaunched own consultancy for digital business. Strategy, content management and licensing. Designed to help commercialise digital content of any kind by optimising both back-end content management and front-end User experience. Clients included Sony Music, EMI, Universal, Mnet, Vodafone Hutchison.Main project: Project and Clent Relationship manager, Vodafone/VHA for MNet. Merging of Vodafone and 3 content platforms when the two companies merged to form VHA (now Vodafone). -
General ManagerSoundbuzz 2002 - 2009Sydney, AustraliaGrew Soundbuzz business from start up to $8M gross annual turnover. Soundbuzz acquired by Motorola in Feb 2008.Sole music content supplier to Telstra's online music store Bigpondmusic 2004 - 08Sole music service provider to Optus 2004 - 2009First company in Australasia to deliver music downloads to both mobile and computer in one transaction (dual delivery) with partner OptusFirst company worldwide to offer a voucher redemption model, online music store for Dick Smith/Woolworths Group with "Ripit" music store (2005 - 2009)Speaker at numerous digital media conferences in across Australia as well as Paris, Mumbai, HK and SingaporeProvided music industry with its own ringtone delivery solution, using premium SMS, used by each major label's website and digital marketing teamsDevised award winning ringtone delivery business model for the music industry to services clients such as Sony, Warner, EMI, Channel Ten, Universal, Nova, Big W and Triple J -
Marketing DirectorSoundbuzz Jan 2001 - Jan 2003Developed many digital promotional campaigns with each of the major labels for artists such as: Delta Goodrem, Powderfinger, Oasis, Missy Higgins and Hilary DuffDevised promotional, timed out download campaigns for above artist in publications such as Sun Herald, Daily Telegraph, Rolling Stone, SMH and Smash Hits MagazineManaged ninemsn music content editorial -
Event DirectorPacific Circle Music Expo Jan 1997 - Jan 2000Australian Music Industry Conference with international standing. Founded by industry veteran and concert promoter Michael Chugg and APN Miller Freeman (world's largest exhibition company). The event brought the entire Australian music industry together with international speakers and performers. Achieving many signings of artists, international publicity and industry education at all levels
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Label Manager, Australian ArtistsSony Music Entertainment 1989 - 1993
Paul Buchanan Skills
Paul Buchanan Education Details
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Graduate Certificate In Management -
Curtin University, WaDeferred -
Project Management InstituteProject Management
Frequently Asked Questions about Paul Buchanan
What is Paul Buchanan's role at the current company?
Paul Buchanan's current role is Ecommerce, mobile payments, SaaS, product manager and business developer.
What is Paul Buchanan's email address?
Paul Buchanan's email address is pa****@****.com.au
What is Paul Buchanan's direct phone number?
Paul Buchanan's direct phone number is (800) 854*****
What schools did Paul Buchanan attend?
Paul Buchanan attended Australian Institute Of Management, Curtin University, Wa, Project Management Institute.
What are some of Paul Buchanan's interests?
Paul Buchanan has interest in Poverty Alleviation.
What skills is Paul Buchanan known for?
Paul Buchanan has skills like Nfc Payments, General Management, Agile Methodologies, Thought Leadership, Digital Marketing, Digital Strategy, Team Leadership, Strategy, Strategic Partnerships, Product Management, Digital Media, Project Management.
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Paul Buchanan
Australia
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