As a Customer Success Manager and Implementation Project Manager, I have a love for creating excellent customer experiences. I started my career in the social work and ministry field, working primarily with unhoused folks in downtown Seattle. As a case manager, supervisor, and program manager during that ten year period, I learned what the golden thread was in my work that energized me as I entered into the tech space: helping people.
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ManagerCascadia Pizza Co.Seattle, Wa, Us -
Freelance Audio EngineerSelf Employed Jan 2019 - PresentSeattle, Washington, United StatesCreating professional, satisfying, and exciting audio content for all clients. -
Conflict Deescalation TrainerNew Horizons Ministries Jan 2017 - PresentSeattle, WaCreate conflict deescalation training curriculum.Lead monthly trainings on-site at New Horizons, as well as at other sites in the community. -
Chaplain/PastorNew Horizons Ministries Jul 2016 - Oct 2017Work with clients to identify and meet spiritual needs as they transition from homelessness to recovery, including pastoral counseling, spiritual direction, and chaplaincy duties.Create and facilitate spiritual practices and programming for staff, volunteers, and clients.Create, coordinate, and lead weekly church services with pastoral team, volunteers, and youth leaders. Create, track, and report on church planting budget.Fundraise for church plant; social media marketing; speaking engagements for communicating ministry philosophy and client narratives; ministry data reporting. -
Customer Success ManagerPushpay Sep 2019 - Feb 2022Redmond, Washington, United States -
Project ManagerPushpay Sep 2018 - Sep 2019Redmond, Washington -
Sales Development RepresentativePushpay Oct 2017 - Sep 2019Redmond, WaProspect churches, nonprofits, and schools that fit the ideal client profile.Make contact with lead opportunities through cold calls and emails.Qualify leads from marketing campaigns as sales opportunities and connect them to product specialists.Proficiency in CRM software (Salesforce) as well as Tableau, Velocify, and Salesforce IQ, etc. -
WorshipBethany Community Church Sep 2015 - Jun 2016Seattle, WaPlan, prepare, and execute many aspects of a worship set including sound technology, programming, stage-hand work, equipment management, media, and musical performance.Coordinate and lead a team of worship volunteers.Proficiency in modern worship service technology (Planning Center Online, Pro Presenter, etc.). -
Respite Program Case ManagerSeattle'S Union Gospel Mission Jan 2014 - Sep 2015Seattle, WaProvide psychological, emotional, and spiritual care for at-risk clients who are physically ill, disabled, or impaired through counseling, case planning, and supervision in an in-patient environment.Create individualized plans for the stabilization and growth of clients as they aim to transition into long-term housing or recovery programming.Schedule and coordinate with nurse volunteers, medical referring agencies, and private referrals for the enrollment of clients into respite and recovery programming.Train and supervise a team of clerks, volunteers, interns, and floor leads as it pertains to the administrative, spiritual, or relational needs of the medical floor. -
Housing Program ManagerSeattle'S Union Gospel Mission May 2013 - Jan 2014Seattle, WaSupervise a team of mobile case managers in order to identify, manage, and house homeless individuals.Meet all administrative supervisor responsibilities, including employee hours, scheduling and coverage, corrective actions, financial reporting, etc.Coordinate with city officials, housing managers, social workers, care providers, and law enforcement in the provision of care, case management, and housing of clients.Create and implement curriculum that teaches at-risk clients life skills, therapeutic crisis intervention, home economics, and relapse prevention strategies. -
Link Program CoordinatorSeattle'S Union Gospel Mission Apr 2012 - Apr 2013Seattle, WaCreate and manage transitional living program inside the homeless shelter. Provide psychological, emotional, and spiritual care for at-risk clients through counseling, case planning, and supervision in an in-patient environment.Create individualized plans for the stabilization and growth of clients as they aim to transition into long-term housing or recovery programming. -
Outreach CoordinatorSeattle'S Union Gospel Mission Sep 2011 - Apr 2012Seattle, WaCreate and implement outreach strategies to find and minister to unsheltered homeless people in King County.Ability to identify and engage individuals that are in need and develop spiritually rich, long-term relationships through counseling, case management, and community involvement.Train interns, volunteers, and program residents in effective ministry strategies.Coordinate and schedule interns, volunteers and program residents participating in ministry programs.Work to build relationships and partnerships with local churches, schools, businesses and communities inviting them to engage in outreach ministries. -
Residential CounselorNavos Jan 2009 - Dec 2011Burien, WaWork with a team to provide a safe, clean, and therapeutic environment for children/teens in crisis ages 6 to 18 years old in a residential treatment home.Connect clients to resources in their community, encourage growth in school, work, and housing options.Responsible for the coordination and transportation of clients to school, doctors’ appointments, court dates, outings, etc.Provide care for clients with special needs, mental illness, behavioral misconduct, chemical dependency, etc.Collaborate with families, social workers, teachers, and therapists to treat the holistic needs of the clients.
S. Alex Buck Skills
S. Alex Buck Education Details
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Pastoral Ministries
Frequently Asked Questions about S. Alex Buck
What company does S. Alex Buck work for?
S. Alex Buck works for Cascadia Pizza Co.
What is S. Alex Buck's role at the current company?
S. Alex Buck's current role is Manager.
What schools did S. Alex Buck attend?
S. Alex Buck attended Northwest University.
What skills is S. Alex Buck known for?
S. Alex Buck has skills like Community Outreach, Nonprofit Organizations, Public Speaking, Event Planning, Training, Communication, Crisis Management, Music Production, Sales, Supervisory Skills, Volunteer Management, Program Development.
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