Bob West Email and Phone Number
Bob West's Location
Foley, Alabama, United States, United States
Bob West's Contact Details
Bob West work email
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Bob West personal email
n/a
Bob West phone numbers
About Bob West
Results-driven, financial services Executive with expertise collaborating with the Board of Directors, CEOs, and Executive Leadership in all areas of operations and technology. Proven ability to effectively grow the business, manage organizational change, mitigate risk, infuse new ideas, and provide project deliverables on-time and within budget in a complex and diverse environment.
Bob West's Current Company Details
Bob West Work Experience Details
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Chief Executive OfficerCu*South Jun 2022 - PresentFairhope, Al, UsAs a Credit Union Service Organization (CUSO) Chief Executive Officer (CEO), I drive the overall direction, leadership, and management of CU*SOUTH – responsible for establishing and executing policies to support human resources, marketing, finance, and company strategy. I lead our organization as a collaborator, strategist, coach, mentor, and overall visionary along with a team of dedicated, seasoned professionals.As part of the CU*Asterisk network with a community of over 350 credit union partners, CU*SOUTH was founded in July 2006, with a mission to grow credit unions. They do this by delivering an outstanding core software and support experience (CU*BASE), as well as by delivering Collaborative Services with fractional employees to support the credit unions in the CU*Asterisk network with accounting, collections, compliance, IT management and back-office support, and more.
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Evp CioMembers 1St Federal Credit Union Mar 2018 - Nov 2021Enola, Pennsylvania, UsCurrent responsibilities include information security, software engineering, data and analytics, core IT service, infrastructure, payments, strategic planning and project management, consumer lending, commercial lending, real estate lending, and credit/debit card services. -
Vp Service ManagementFiserv Jul 2013 - Feb 2018Milwaukee, Wisconsin, UsManage Service Management Group within Credit Union Solutions for all credit union customers of Fiserv. This group has enterprise accountability for their client's service experience working with multiple business units (implementation, support, product management, development and sales) across Fiserv. Act as a customer advocate within Fiserv. Assists clients with project and strategic planning, technology capabilities, and overall industry expertise. -
Cio/CtoTruliant Federal Credit Union Sep 2006 - Jul 2013Winston-Salem, Nc, UsThe CIO/CTO is a senior VP position with responsibility for developing and implementing the credit union’s Information Technology, Imaging, EFT Card Services, Security, and Facilities policies, objectives, and initiatives, and is tasked with continual improvement, compliance/risk management, and operational efficiency. As a member of the Senior Planning Team, the CIO/CTO will assist in developing and implementing short-term and long-term financial, operational and strategic business goals, with a focus on technology and organizational growth. This position has overall responsibility for the credit union’s information technology area, imaging, EFT card services, project management, security, enterprise solutions, and facilities management. This position is also responsible for designing, developing, and implementing a multi-credit union collaboration made up of large financial institutions. -
Vp ItsMembers 1St Federal Credit Union 2000 - 2006Enola, Pennsylvania, Us• Directed IT technology initiatives including development and implementation of policy governing use of all information technology resources for a 1.1 billion dollar Federal Credit Union.• Selected and installed Symitar core processing system.• Proposed and built Disaster recovery plan to include regional recovery hot site and alternate vendor warm site locations.• Built regional hot site recovery location to include redundant core systems and data connectivity.• Directed the overhaul and upgrade of all electronic service channels to embrace .Net architecture.• Recommend to senior staff and board of directors concerning new uses and developments in technology for possible organizational use.• Researched, selected, and implemented a wide area network infrastructure upgrade to include a telecom vendor supplied Ethernet product and sonnet ring over the 30 branch, 6 county enterprise.• Selected, purchased, and implemented an EMC/Dell SAN and NetApp SAN and NAS.• Researched, selected, and implemented a Nortel VOIP solution for enterprise communications.• Selected, purchased, and installed Cisco ASA firewall, Cisco VPN, Cisco global load balancers, and Tipping Point IPS.• Responsible for regulatory compliance and oversight of internal and external audit requirements. • Responsible for and managed information systems network certification support, penetration testing and policy assessment, vulnerability identification, incident response and mitigation as well as associate education.
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Director Of MisMartin'S Famous Pastry Shoppe Inc. Mar 1990 - Feb 2000• Directed technology systems initiatives including hardware, software, applications, and communications, in support of strategic growth objectives of 100 million-dollar Company.• Selected, installed, and implemented Oracle ERP solution including HR and payroll.• Selected, installed, and implemented Kronos client server time keeping solution.• Negotiated and implemented contracts and outsourcing for third party resources.• Project manager for corporate Y2K compliance.• Rebuilt entire IT infrastructure (house cabling, fiber optics, switches, servers, PCs).• Selected and implemented corporate document imaging system (170 systems).• Selected and implementing corporate preventive maintenance system (Datastream MP5).• Implementing new direct store delivery software and hardware for 350+ routes.• Accountable for IT budget of 3.5 million.• Planned, implemented, and assimilated two corporate acquisitions into existing IT environment.• Prioritize, plan, allocate resources, and assist in all corporate programming and development.• Organized IS steering committee to coordinate IT planning with executive level vision and planning.• Developed plan for purchase and installation of E-commerce/E-business software.• Personally responsible for porting legacy software (RPG) to local area network.• Designed LAN, WAN, and all telecomm for all corporate locations.• Responsible for design and development for all manufacturing applications.• Assisted in the selection of Wonderware for all man-machine interfaces software.• Assisted in the selection of Oracle and Oracle development tools as the corporate standard.• Designed and implemented 7 by 24 help desk and on-call rotation.
Bob West Skills
Leadership
Banking
Disaster Recovery
Vendor Management
Executive Management
It Strategy
Management
Security
Strategy
Strategic Planning
It Management
Project Management
Information Technology
Risk Management
Change Management
Enterprise Software
Financial Services
Process Improvement
Business Analysis
Analysis
Data Center
It Operations
Networking
Project Planning
Credit Cards
It Strategy And Execution
Crm
Program Management
Team Building
Team Management
Software Development
Account Management
Business Continuity
Project Portfolio Management
Budgets
Cisco Technologies
Mergers And Acquisitions
Team Building And Leadership
Core Banking Systems Evaluation And Implementation
Telecommunications
Finance
Profit And Loss Management
Security And Regulatory Compliance
Organizational Design And Restructuring
Enterprise It Systems
Call Centers
Ecommerce Strategy And Delivery
Multi Million $ Budget Management
Call Center
Vendor And Contract Negotiations
Bob West Education Details
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Center For Creative LeadershipLeading For Organizational Impact -
Usaf Air UniversityC4I) Systems And Operations
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Hagerstown Community CollegeIt
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Kennedy Western University NaIt
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Wilson CollegeAccounting
Frequently Asked Questions about Bob West
What company does Bob West work for?
Bob West works for Cu*south
What is Bob West's role at the current company?
Bob West's current role is Experienced Fintech Professional and Credit Union Evangelist. USAF Veteran.
What is Bob West's email address?
Bob West's email address is we****@****.rr.com
What is Bob West's direct phone number?
Bob West's direct phone number is +133691*****
What schools did Bob West attend?
Bob West attended Center For Creative Leadership, Usaf Air University, Hagerstown Community College, Kennedy Western University Na, Wilson College.
What skills is Bob West known for?
Bob West has skills like Leadership, Banking, Disaster Recovery, Vendor Management, Executive Management, It Strategy, Management, Security, Strategy, Strategic Planning, It Management, Project Management.
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