Albert Higgins's Location
Greater Richmond Region, United States, United States
Albert Higgins's Contact Details
Albert Higgins work email
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Albert Higgins personal email
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About Albert Higgins
My expertise is in delivering value in diverse business and technical environments including government, health care, financial services, banking, and retail. I apply my strengths in customer engagement, directing, leading, negotiating, communicating, and consulting in technology and business improvements to enhance invested value and drive to priorities. I have notable success in process improvement, enterprise integration, and future-state process implementation. I also have skills in technology outsourcing with experience in local, national, and multi-national environments.Certified Project Management Professional (PMP), Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO) Specialties: Business Integration, Scaled Technical Implementation, ITIL - Service Level Management, Change Management, Problem Management, Root Cause Analysis, Agile Methods, DevOps, Project, Portfolio, & Program Management
Albert Higgins's Current Company Details
Currently Seeking New Opportunities
PROJECT AND PROGRAM MANAGEMENTBusiness and Technology Integration and Delivery
Albert Higgins Work Experience Details
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Business And Technology Integration And Management ProfessionalCurrently Seeking New Opportunities Nov 2024 - Present
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Enterprise Program Manager, Data Management ProjectsBank Of America May 2024 - Oct 2024Charlotte, Nc, UsBank of America – Enterprise Project Manager – May-Sep 2024• Strategic Planning, Banking, Regulatory Review Remediation, Project Execution, Investment Services• Regulatory Oversight, Mainframe, Infrastructure, Applications, Third Party Management, Data Protection• Program activities included strategic platform transition, modernization, legal, business risk, data, documents• Plan multi-team Waterfall-Agile bridge, coach Agile Product Owners, engage stakeholders, regulatory reporting• Manage specific work to enhance, operate data transmission channels: annual requirements, enterprise priorities• Execute, track and report in structured waterfall system, incorporate progress based on execution in Agile-Jira• Manage international teams, vendor engagement, financial planning and forecasting, executive relationshipsContract through Collabera -
Track Operator Vmp BmxUsa Bmx/Aba Bmx Jan 2012 - Sep 2024Daily Operations, Weekly Planning, Annual Programming for Family Sports Activities, Facility Management including Maintenance and Operations accountability, Interaction with local, regional, and national partners supporting organizational objectives and planning considerations, accounting and budgeting including transaction processing, fundraising, automated payments
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Business Consultant, Small Business, Non-ProfitAps, Llc Jan 2024 - May 2024•Financial Services, cloud-agile transformations•Ensure outcome of projects, support organizational priorities, provide expert consulting•Collaborate with vendors, consultants, contractors – execute projects including contract management
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Lead Delivery Manager - Program ManagerVirginia Department Of Transportation Sep 2023 - Dec 2023Richmond, Va, UsVirginia Department of Transportation VDOT – Lead Delivery Manager – Richmond VA – Sep-Dec 2023• Government Transportation, Agile, Waterfall, Applications, Infrastructure• Projects in financial management, forecasting automation, database redesign, geo mapping applications• Manage daily and weekly scrum, cost planning, team coaching, highly-regulated government proceduresAPS, LLC contract through Studio 12, LLC -
Senior Manager, Technical ProgramsUps Sep 2022 - Jul 2023Atlanta, Ga, UsUPS – Senior Project Manager – Sep 2022-Jul 2023• Global Logistics, Warehousing Services, Retail Inventory Management, Robotics, Applications, Infrastructure• Projects included client upgrades to existing warehouse sites, new site builds, site transitions• Managed client relationships, organized project teams, daily status, forecasting, financials, executive engagementContract through TechMahindra -
Senior Delivery Lead, Program Integration Manager, Agile CoachCapital One Nov 2020 - Sep 2022Mclean, Va, UsCapital One – Senior Delivery Lead, Agile Coach, Program Integration – Nov 2020-Sep 2022• Lead, coach Cloud-based Enterprise Program and Product teams, AWS Cloud, emerging apps, JIRA, JIRA Align• Facilitate program Scaled Agile (SAFe) planning, run stand-up & retrospectives, manage backlog, releases, demos• Proactive engagement, track metrics, communicate progress, Risk, regulatory, best practices, empowered teamsContract through Collabera-Ascendion -
Project Manager Program Management OfficeVirginia Department Of Transportation Jun 2020 - Nov 2020Richmond, Va, UsVirginia Department of Transportation VDOT – Project Manager – Jun-Nov 2020• Government Transportation, PMO Consulting, Waterfall, Agile Transformation, Process Improvement, Governance• Projects in collaboration tool development, enterprise procedure revitalization, project portfolio life-cycle planning• Configured enterprise project tools, executive team collaboration, agile coachingContract through International Consulting Services, LLC
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Integrated Delivery ManagerSwisslog Oct 2019 - Apr 2020Buchs/Aarau, Ag, ChSwisslog – Agile Project Manager – Newport News VA – Oct 2019-Apr 2020• Agile delivery, cloud services, robotics, system integration, engineering solutions, UAT, delivery, commissioning • Projects delivering customized warehouse solutions, integrated platforms, multi-site diverse environments• Led client engagement, delivery, global teams, managed daily scrum, client satisfaction, product successContract through Techead -
Program Lead Agile DeliveryAdvantasure Jan 2019 - Sep 2019Aliso Viejo, Ca, UsAdvantasure–Blue Cross Blue Shield of Michigan – Program Manager – Jan-Sep 2019• Cloud environment transformation diverse multi-state and offshore deliveryAPS, LLC. contract through Datum-TechMahindra -
Technology Program Director - Agile Transformation And Delivery With Client Capital OneCapital One Oct 2018 - Dec 2018Mclean, Va, UsCapital One – Program Director Agile Transformation Delivery – Oct-Nov 2018• Workstream integration & change optimization across 10+ Agile cross-functional teams in dynamic global environment• Cloud environment, data center, banking, data, RFP, supplier management, scaled agile, Scrum, Kanban, manage risk• Integrate and deliver complex technologies, manage governance structure, business priorities, cross-team synergy• Coordinate communications, scope integration, motivate & influence teams to drive results, continual improvementContract through Iconma
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Senior Business-It Implementation Consultant With Client AltriaAltria Apr 2018 - Oct 2018Richmond, Virginia, UsAltria – Agile Program Lead – Richmond VA – Apr 2018-Oct 2018• Program lead, tech change, Agile Coaching, cross-function transformation, Scrum delivery, Kanban• Migrating servers, databases, data center, cloud services; application upgrades, RFP, outsourcing, DevOps• Progress tracking, stakeholder engagement, coordinate and drive business teams, 3rd party IT, application teamsContract through Techead -
Senior Business-It Change Coach-Consultant With Client Virginia Information Technologies AgencyVirginia Information Technologies Agency Dec 2017 - Apr 2018Richmond, Va, UsVirginia Information Technologies Agency VITA – Program Manager – Dec 2017-Apr 2018• Business Readiness, Org. Change, government IT, data center & service migration, stakeholder mgmt.• Engage C-Level, leadership team, strategic plans, product & service change, suppliers, RFP tracking, cloud transform• Coach agile, scrum, waterfall teams, communicate complex IT decisions to all levels, 70,000+ person org.• Balance deadlines and workloads, hands-on servant leadership across team, advanced consulting, tactful methodsContract through International Consulting Services, LLC -
Enterprise Applications Agile Coach - Transformation ConsultantAnthem, Inc. Jul 2017 - Oct 2017Indianapolis, Indiana, UsAnthem Insurance Companies, Inc. – Amerigroup – Agile Coach – Jul-Oct 2017• Medicaid and Medicare Insurance, Enterprise Change, Agile and Cloud, Build & coach teams, MMIS app devContract through Randstadt -
Sr Transformation Program ConsultantVirginia Information Technologies Agency Dec 2016 - Jul 2017Richmond, Va, UsVirginia Information Technology Agency VITA – Program Manager – Dec 2016-Jul 2017• Transformation Coach Cloud tech, mainframe service delivery, State IT & Agencies Contract through CBSI-Collabara-HPES-DXC
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Senior Program ConsultantAnthem, Inc. Apr 2016 - Sep 2016Indianapolis, Indiana, UsIT Project and Program Management in the Medicare Operations business with Anthem-Amerigroup.• Medicaid and Medicare Insurance, Enterprise Change, Agile and Cloud, Build & coach teams, MMIS app dev• Senior Consultant in healthcare service improvement and technical implementations supporting government business• Orchestrating deliveries in application development, complex and multiple dependencies, budgets to and over 3+mm• Direct engagement across organization, technical leads, executives, team-level performers, vendors-suppliers• Leading waterfall, agile/scrum projects using APM-Planview Enterprise, MS Project Server, JIRA, ConfluenceContract through Computer Enterprises, Inc.
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Board Of DirectorsUva Club Of Richmond Aug 2007 - Sep 2016Treasurer, Leadership Development
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Client Engagement Manager, Technology Services ProgramCenters For Medicare & Medicaid Services Jul 2014 - Mar 2016Baltimore, Md, UsCenters for Medicare & Medicaid Services CMS – Program Manager – Baltimore MD – Jul 2014-Mar 2016• Government services, healthcare content, CMS, MMIS, IT integration, IT service management, Program and Portfolio Management, Business Integration, FISMA Security Compliance, Facilities Development and Relocation, Building Moves and IT Implementations, Server Room and Data Center Build and Hardening, IT Service Standards, ITIL, DevOps, CMMI, Contract Reviews, Source Selection, Small Business, Medium Business, Government Contracts, Client Engagement, Remote Work, Staff Management, Windows-Mac-Linux Integration, Desktop Workstation Management and RolloutContract through Moser Consulting, Moser Consulting Role: Client Engagement Manager -
Senior It Program Consultant With Client McguirewoodsMcguirewoods Llp Jul 2013 - Mar 2014Us• International Legal Services, Program and Portfolio management, evolving controls, regulations; Win7 Integrations• Process development consultation, team development, Program Management Office and IT Process integration• Direct leadership on development projects, vendor relations, mobile app rollout, technology service improvementsContract through UDig -
Senior It Delivery Integration Consultant With Client Capital OneDaybreak It Solutions Mar 2013 - Jul 2013• Business and Card Services, Integration Program management, Agile project and technical implementations• Schedule lead for detailed planning in major card integration supporting conversion of 8 million customers• Engaged diverse providers, Agile teams, and core resources for effective and controlled business delivery
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Technology Integration And Delivery Program Consultant With Client Capital OnetechnologyAstyra Corporation Apr 2012 - Feb 2013Richmond, Va, Us• Information Security, Acquisition and Integration Project & Program management, technical projects• Managed complex technical projects with a blend of in-house and offshore Phased and Agile teams• Consulted on ITIL Process Integration, project controls, & deployment of leading-edge InfoSec technologies -
Senior It Project Manager With Client Federal Reserve BankFederal Reserve Bank Of Richmond Mar 2010 - Apr 2012Richmond, Va, UsFederal Reserve Information Technology• Data Center Migration and Server consolidation leveraging best practices and new technologies• Consultant to new PMO supporting consistent procedures, resource allocations, and schedule integration• Simultaneous and consecutive project assignments, monitoring in-house staff and vendor performancecontract through Modis -
Senior It Project Manager With Client Capital OneCapital One Mar 2008 - Feb 2010Mclean, Va, Us• Data Center and Network Strategies, Enterprise Business Continuity, and Disaster Recovery• Program and Portfolio management supporting multi-year strategic improvement across business lines• Architect common process artifacts; implementation leader supporting resource and vendor efficienciescontract through Comsys
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Senior It Project Manager With Client Circuit CityCircuit City May 2007 - Feb 2008Us• Process vendor outsource transition, support integration across technology organizations• Remote Desktop computer support analysis and operations management staff leader• Business liaison, consultant for process improvement, product redesign to enhance customer experience• Leading Edge Technology Deployments, Outsourced Support Managementcontract through Modis, Inc -
Business And Technology Integration Senior Project ManagerCapital One May 2006 - Apr 2007Mclean, Va, UsBusiness and Technology Integration Senior Project Manager with client Capital OneMay 2006 - Apr 2007Richmond, Virginia Area · Hybrid• Portfolio & Program Adviser in banking segment compliance delivering products for Executive decisions• Lead projects including business process outsourcing and data migration to corporate standards• Consulting process development teams in Project Management practices including SDLC and Agilecontract through Morton Consulting
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Technology Operations Senior Program ManagerAnthem, Inc. May 2000 - May 2006Indianapolis, Indiana, Us• Program Manager providing Technology Operations process integration in Fortune 100 Health company• Business and technical outage management, cause resolution, analysis and reporting, vendor integration• Strategic staff planning providing best-practice development training integrating ITIL, PMI, and Six Sigma
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Board Of DirectorsPmi Cvc (Central Virginia Pmi Chapter) 2002 - 2006
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Line Officer, Intelligence OperationsUs Air Force Mar 1989 - May 2000Randolph Afb, Tx, UsLine Officer, Air Operations Intelligence – 1989-2000• Operations Intelligence roles including Senior Operations Manager and Technology Program Director• Strategic information integration and delivery in diverse multi-national business and technology environments• Customer consultant on Global Requirements in federal systems integration acquisition program• Leading and developing teams assuring productivity among internal associates, vendors, and contractors
Albert Higgins Skills
Pmp
Program Management
Itil
Change Management
Agile Methodologies
Sdlc
Vendor Management
Process Improvement
Business Analysis
Project Portfolio Management
Requirements Analysis
Visio
Pmo
It Management
Six Sigma
Enterprise Architecture
Dod
Certified Scrum Master Csm
Projects
Acquisition Integration
Problem Management
Portfolio Management
Root Cause Analysis
Service Level Management
Software Project Management
Outsourcing Management
Offshore Resource Management
Cmdb
Organizational Development
Information Security Management
Soa
It Controls
Risk Management
Compliance
Continuous Improvement Culture
Scrum
Far
Banking
Cobit
Data Management
Application Lifecycle Management
Staff Development
Cross Functional Team Leadership
Interoperability
Data Integration
Leadership
Project Management
Analysis
Data Center
Disaster Recovery
Albert Higgins Education Details
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University Of VirginiaAerospace Engineering -
Troy UniversityManagement
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Hermitage High SchoolMusic
Frequently Asked Questions about Albert Higgins
What company does Albert Higgins work for?
Albert Higgins works for Currently Seeking New Opportunities
What is Albert Higgins's role at the current company?
Albert Higgins's current role is PROJECT AND PROGRAM MANAGEMENTBusiness and Technology Integration and Delivery.
What is Albert Higgins's email address?
Albert Higgins's email address is bu****@****hem.com
What schools did Albert Higgins attend?
Albert Higgins attended University Of Virginia, Troy University, Hermitage High School.
What skills is Albert Higgins known for?
Albert Higgins has skills like Pmp, Program Management, Itil, Change Management, Agile Methodologies, Sdlc, Vendor Management, Process Improvement, Business Analysis, Project Portfolio Management, Requirements Analysis, Visio.
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