Buddhika Somaratne Email & Phone Number

Sri Lanka

Colombo, Western Province, Sri Lanka

- Responsible for leading client communications concerning all service-related interactions and the service performance for 90+ B2B SaaS customers.- Responsible for all contracted service (SaaS) obligations. (Creation and ongoing changes to the client contract.)- Manage operational risks and issues related to the engagement, escalate in a timely manner.

Sri Lanka

• Lead a distributed team in 3 countries (Germany, Estonia and Sri Lanka).
• Overall budget management of the project. Keep the profit margin around 20%.
• Define quarterly roadmap with project architect. Involve in time estimations and plan the milestone timeline.
• Expectation management of highly popular Indian OTT platform with over 60 million users.
• Use effective communication methods to communicate clearly to intended audience.
• Create/assign/track tasks of the project using a Sprint board.

Sri Lanka

• IoT platform projects
• Constantly seek methods, practices and tools to improve delivery speed without compromising quality.
• Communicate effectively with Account Managers and clients to reduce project ‘scope creep’.
• Encourage an environment that is fun to work in, yet challenging and results driven.
• Proactively look for potential project risks and offer solutions to resolve them.
• Manage 20+ team members working on 3 or more projects (Key projects: Smart Greenhouse, Building Management System, Smart Metering).

Sri Lanka

• Agile project manager for a cloud based product - Online Subscription Invoicing and Billing (CloudCharge.com)
• Continuously improve the process to enhance team efficiency.
• Project manager/scrum master for a team of 7.
• Identify project requirements, define specifications, determine scope and document results.
• Manage project related coordination among all the verticals in the organization, software development team, post sales team, marketing and finance.
• Work closely with product managers to produce quality output.

New Delhi Area, India

• CRM and Subscription Management System for Den Networks - the biggest cable TV provider in India
• Gather new requirements or accept change requests given by client and prepare documents.
• Coordinate with 3rd party vendors like CISCO, NDS, Nagra Vision etc. for integrations.
• Suggest feasible and better solution for the client's requirements.
• Assist on site/off shore development team and implementation team with the requirements.
• Ensure all the releases meet client expectation before deploying to production system with the support of QA team and onsite implementation team.

New Delhi Area, India

• Gather new requirements or accept change requests given by client and prepare documents.
• Coordinate with 3rd party vendors like CISCO, NDS, Nagra Vision etc. for integrations.
• Suggest feasible and better solution for the client's requirements.
• Assist on site/off shore development team and implementation team with the requirements.
• Attend to internal/external audits (where our systems fall into the audit scope). And provide system related data if needed.

Sri Lanka

• Citi group - CR and CC module
• Understand requirements specifications of banking processes related to Commercial Cards.
• Develop workflows using PRPC and provide solutions.
• UI Designing, integration, and reporting.
• Application changes as per the client requirement (Change Requests).
• Log analysis to identify areas of improvement to increase the performance of the system.

Master Of Business Administration - Mba, Project Management

Bachelor Of Science - Bsc, Information Technology

Education record