With over 20 years of experience in the automotive glass industry, I am a business development leader with a passion for expanding markets, increasing sales, and recruiting talent. I currently serve as the Director of Sales at Arrow Auto Glass, a leading provider of windshield replacement and repair services in the US.In this role, I oversee the operations and sales management of multiple locations across the country, implementing winning strategies that boost customer satisfaction, revenue growth, and profitability. I also lead and motivate a team of sales representatives and technicians, providing them with training, coaching, and feedback. Additionally, I foster strong relationships with key accounts, vendors, and partners, ensuring quality service and product delivery. My specialties include operations management, cost control, account specific marketing, training and motivation, budgeting, sales and marketing, new business development, customer relations, scheduling, and market trend analysis.