Lead Instructional Designer designing and developing technical training in support of asset management and real estate management system implementation projects at the Federal Aviation Administration (FAA). Solutions utilize ServiceNow and Nuvolo technologies.• Architected a blended curriculum of eLearning and instructor led lab exercises to train 2,000+ learners working in collaboration with Martek and FAA project teams. • 508 compliant eLearning courses include extensive job aids, video demonstrations, animations, simulated practice exercises, learning checks, and assessments.

Designed and developed foundation level eLearning courses introducing the basics of Nuvolo and ServiceNow technologies. Learners passing exams earned the certification credentials Nuvolo Certified Connected Workplace Basics.Managed a global team of instructional designers and developers to publish technical end user and implementation training for employees, partners, and clients. Selected development tools and defined instructional design processes and standards.- 100% of new core curriculum courses published with Levels 1 and 2 evaluations.Evaluated, selected, implemented, and managed internal and external LMS systems. Automated technical course enrollments for employee and partner onboarding to track and satisfy regulatory requirements.- 95% of all training enrollments for technical new hires is now automated based on role and team.- Tracking simplified ISO9001 regulatory reporting and onsite evaluations.

Designed and developed eLearning, instructor led training (ILT), and job aid solutions for clients in technology, healthcare, finance, and insurance industries. Partial client list: Dell EMC Education Services, VCE Cloud Computing Company, Fresenius Kidney Care, RSA Security, Fidelity Investments, and John HancockCreated the Dell EMC Converged and Hyper-Converged Foundations eLearning curriculum and certification. - 10,000+ participants completed the training and earned the VCETM Certified Professional Associate credential.Designed, developed, and published 25+ full eLearning courses in support of the company’s Dialysis Water Curriculum for technical biomedical staff, nurses, and patient care staff. - One eLearning project replaced annual live training for 500+ employees.- Auto exam remediation improved comprehension and minimized exam retake time. - Reduced individual learning time by 75%.- Eliminated 90% of annual live training and remediation support time. - All learning results tracked and reported automatically in the company’s LMS.Served as Scrum Master for instructional design and trainer teams at a large training organization as it transitioned from waterfall style project management to Agile methodology.Designed and developed new hire training materials addressing basic term, variable, and universal life insurance products. - Addressed the illegal practice of selling life insurance products as investment and retirement vehicles.- Severed as legal and formal resolution of a class action settlement against the company.