1. Developed and monitor Key Performance Indicators (KPIs) in service departments such as shipping operations, logistics, customer service, creative team.2. Developed performance review report periodically to the C-Level Management.3.Work closely with data intelligence team and data engineering team to build real-time dashboard monitoring.4. Support other service's departement and sales department abaout data and analysis achieving their target.5. Analyzed operational data to… Show more 1. Developed and monitor Key Performance Indicators (KPIs) in service departments such as shipping operations, logistics, customer service, creative team.2. Developed performance review report periodically to the C-Level Management.3.Work closely with data intelligence team and data engineering team to build real-time dashboard monitoring.4. Support other service's departement and sales department abaout data and analysis achieving their target.5. Analyzed operational data to identify areas for improvement in efficiency and cost savings.6. Monitored progress against goals and objectives; provided timely updates to stakeholders.7. Developed presentations for internal meetings highlighting critical insights from data analysis. Show less

1. Successfully processed and reconciled payments, ensuring accuracy and timeliness of all customer transactions.2. Identified opportunities for cost savings through improved operational efficiencies across various departments.3. Make payment submissions for fees received by all merchants.4. Becoming connector between all merchants and finance regarding daily / monthly reconciliation reports, claim pph 23.5. Assist in resolving calculation disputes between merchants and… Show more 1. Successfully processed and reconciled payments, ensuring accuracy and timeliness of all customer transactions.2. Identified opportunities for cost savings through improved operational efficiencies across various departments.3. Make payment submissions for fees received by all merchants.4. Becoming connector between all merchants and finance regarding daily / monthly reconciliation reports, claim pph 23.5. Assist in resolving calculation disputes between merchants and finance.6. Assist merhcant care department in resolving external/internal issues, especially those related to customer and merchant complaints.7. Developed detailed procedures for handling difficult situations involving dissatisfied customers or family members. Show less

1. Finding things which cause the declining quality of order processing and giving insights solution for those problems2. Complete different data analysis projects in order to support various company activities and plans.3. Checking the dashboard logic which is created by Data Intelligence whether it is already valid to consume by management or not.4. Create monitoring dashboards to ensure operations are running smoothly.5. Becoming connector between Operation and Data… Show more 1. Finding things which cause the declining quality of order processing and giving insights solution for those problems2. Complete different data analysis projects in order to support various company activities and plans.3. Checking the dashboard logic which is created by Data Intelligence whether it is already valid to consume by management or not.4. Create monitoring dashboards to ensure operations are running smoothly.5. Becoming connector between Operation and Data Engineer-Data Intelligence in order to create the dashboard as data source6. Creating Daily, Weekly, and Monthly Report to our leader for evaluation7. Creating the dashboard by using some tools for visualization data Show less

1. Generated reports to track and analyze project performance and progress.2. Provided technical support during user acceptance testing cycles.3. Summarized information from dataset with narratives, graphs, and charts.Identified opportunities for cost savings through process automation initiatives.4. Managed support exceptions and escalations, creating new or refining existing business processes.5. Spearheaded customer service initiatives to increase satisfaction and… Show more 1. Generated reports to track and analyze project performance and progress.2. Provided technical support during user acceptance testing cycles.3. Summarized information from dataset with narratives, graphs, and charts.Identified opportunities for cost savings through process automation initiatives.4. Managed support exceptions and escalations, creating new or refining existing business processes.5. Spearheaded customer service initiatives to increase satisfaction and loyalty.6. Supported initiatives that focused on meeting and growing business needs.7. Defined comprehensive business strategies to increase revenue and profitability.8. Generated standard and custom reports to summarize business, financial, and economic data.9. Maintained and updated business intelligence tools and databases.10. Created business intelligence tools and systems, including design of related databases, spreadsheets, and outputs.11. Documented specifications for business intelligence or information technology reports and dashboards.12. Analyzed competitive market strategies through analysis of related product, market, and share trends. Show less

1. Stock and Sales monitoring for the Personalcare, F&B, Healhtcare and Household.2. Make sure to keep pricing competitive with competitors.3. Maintain the good relationship between the company and the client.4. Creating Daily, Weekly, and Monthly Report to our leader for evaluation5. Analyzing and Compiling datas which are given about company selling performance.6. Finding of things which cause the decline of the company selling and giving the solution for the… Show more 1. Stock and Sales monitoring for the Personalcare, F&B, Healhtcare and Household.2. Make sure to keep pricing competitive with competitors.3. Maintain the good relationship between the company and the client.4. Creating Daily, Weekly, and Monthly Report to our leader for evaluation5. Analyzing and Compiling datas which are given about company selling performance.6. Finding of things which cause the decline of the company selling and giving the solution for the improvement.7. Consulted regularly with senior management on strategic sourcing objectives.8. Utilized data analysis skills to identify trends in purchasing patterns.9. Created presentations to communicate product offerings to internal stakeholders.10. Monitored market developments in order to adjust sourcing strategies accordingly.11. Developed strong relationships with vendors to ensure competitive pricing and quality products.12. Identified opportunities for continuous improvement in supply chain processes.13. Analyzed vendor contracts and provided recommendations on contract renewals or terminations.14. Managed a portfolio of suppliers across multiple categories including raw materials, components, and services.15. Maintained accurate records of purchase orders, invoices, and inventory levels.16. Negotiated and finalized purchase orders with suppliers, ensuring best quality, price and delivery terms.17. Generated purchase orders and maintained accurate records of all procurement transactions. Show less