Real-Time Coordinator
Current- Led on-shift Team to provide a real-time data service for all Petrolink’s clients- Gave advise to the Team in regards of solving real-time data problems- Performed testing on new/upgraded PowerTools and determine the blockers or how well it patches the previous issue found- Worked together and Communicate with Technical Team, Management and Service Delivery in daily basis- Managed all the QMs and RCAs for the sake of improvement for Petrolink services