Roberto A. Bufelli Email & Phone Number

Göppingen, Baden-Württemberg, Germany

Göppingen, Baden-Württemberg, Germany

Göppingen, Baden-Württemberg, Germany

Ticino, Switzerland

Inside a Digital Marketing company based in Switzerland, for the Italian and Spanish market, my responsibilities were:Outbound sales by placing cold calls to leads in Spanish, Italian, English, and Portuguese via telephone, e-mail, and chat.Identify and execute up-selling and cross-selling opportunities.Execute commercial negotiations customizing the.

Milan, Lombardy, Italy

Working at the front office of a world leader car rental company, my main responsibilities were:Inbound sales in Italian, English, Spanish, and Portuguese.Identify and execute up-selling and cross-selling opportunities.Proactive behaviors towards the customer proposing solutions and alternatives in order to maximize customer service and loyalty.Achieve the.

Milan, Lombardy, Italy

For a company inside the vacation rental industry through the AirBnB platform my duties were:Management of customer inquiries, e-mails and telephone calls in English, Italian, Spanish and Portuguese.Budget control, coordination of tourist accommodation requests, control of necessary goods for the rented apartments.Teamwork, coordination of employees.

Rio De Janeiro, Brazil

Turn the non-profit activities (education, social-environmental regeneration, and volunteering) to being self-sufficient.Defining the strategy in line with the mission.Situation analysis, conceptualization, and continual improvement of services.Develops and maintains strong partnerships to facilitate collaborative efforts.Organize and manage tasks, risks.

Rio De Janeiro, Brazil

Management of educational events aimed at schools and of the tourism sector.

Rio De Janeiro, Brazil

Responsible for overall operation for the restaurant.Purchase food and stock.Training and appraising talented personnel.

Buenos Aires, Argentina

Provide financial, administrative and clerical support.Complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices.Day-to-day management of all payment cycle activities in a timely and efficient manner.

Buenos Aires, Argentina

Enter accounting related information into business logs.Perform monthly bank settlementsReview financial statements for accuracy and legal compliancePrepare and file tax returnsOrganize and update financial records.Prepare documentation for external auditors.

Master In International Commerce

Bachelor Of Business Administration - Bba, Business