Visitor Activities Officer
Current• Welcoming visitors and creating a safe, relaxed, and fun environment for their visit and inspire them to live in a world where wildlife thrives• Ensure the health & safety, welfare and security of visitors and animals on site, dealing calming and professionally with visitor emergencies and sensitive situations• Research, write, and deliver talks that align with ZSL’s mission about the many animals that we have at Whipsnade zoo. Audience numbers range from 1 –… Show more • Welcoming visitors and creating a safe, relaxed, and fun environment for their visit and inspire them to live in a world where wildlife thrives• Ensure the health & safety, welfare and security of visitors and animals on site, dealing calming and professionally with visitor emergencies and sensitive situations• Research, write, and deliver talks that align with ZSL’s mission about the many animals that we have at Whipsnade zoo. Audience numbers range from 1 – 300• Develop and deliver activities and family workshops to our visitors in events such as Vets in Action and Beano• Deliver ZSL’s daytime commercial educational zoo courses for groups of children aged 5-10. o Managing the admin of these courseso Creating content and activitieso Liaising with keeper teams for animal enrichment and behind the scene activitieso Working with educational volunteers • Assisting with the management of the volunteer team o Ensuring the wellbeing of volunteerso Supporting Team Leaders in the creation of rotas• Event planning including running Penguin Weekend and World Lion Dayo Working with the events team to organise equipment and to safely set up the event and to manage crowd numbers o Working with the graphics team to create signage as well as fun and colourful activities o Managing volunteers who help run the event o Develop activities, games, and crafts for visitors of all ages• Working with the community team to develop fully accessible and inclusive engagement programmeo I am currenting working on the development of how to bring Audio Description to our tours and talks• Developing and maintaining good working relationships with various teams across site, including the education, community, keeper, and events teams• Managing and maintaining the equipment and props used in engagement activities Show less