Buffy Smith Email & Phone Number

Scan packages, move boxesSort packagesBuild containers for shipping

Greet customers with a smile, help them with any questions they may have, show them jewelry in cases, check them out at the register, responsible for jewelry, restocking, cleaning.Kept records of customer complaintsInteracted with customers through live chatAssisted customers with questionsProcessed exchanges, refunds, orders and customer transactionsAssisted customers with a warm and professional attitudeWorked in warehouse unloading trucks with products. Shipping and receiving

Assisted customers with a warm and professional attitudeHandled emails, inbound calls, and outbound callsProcessed customer transactionsBooked appointmentsManaged customer accountsHandled billing issuesWork with Pest Control systemLicensed with the Department of Agriculture

Oversaw and managed daily operations of our very busy retail storeEnsured merchandise set was placed according to sales directionalOpened/Closed Store Operations, Counting all registers, entering all daily sales reports and goalsProvided extraordinary customer service to all customersKept store replenished with stock, stockroom always in order, receiving truck orders from warehouse and verifying shipment.Promoted to Assistant Store ManagerSupervised team membersManaged opening and closing storeHandling of all HR related issues. Payroll, on boarding ectHandled and submitted incoming sales callsManaged daily reports of transactionsRearranged and detailed store merchandise according to company standardsEnforced company policies and proceduresWorked in warehouse, processing ordersWorked in warehouse, moving packages, unloading trucks, moving freight to correct location

Answered a multi-line phone system, and sent customers to the appropriate agent for their needs.Searched for property online for customers to find the best price available for them.Assisted broker with all listing and closing paperwork, as well as inputting listings into FMLS and GAMLS systems.Managed contact database. Opened and closed office. Sent out late notices for HOA fees, kept accounts of all HOA payments, and deposited those into business account. Handled all HR information with agents and provided updates with commissions.

Handled incoming calls from callers who had specific questions, or needed their call routed to an agent/ broker within the office. took messages as necessary.Updated current real estate listings, and remarks in Georgia MLS and FMLS.Created pages and templates for the "The Real Estate Book" and "Enclave Magazine", and published marketing flyers for each listing.Provided clerical support to real estate agents and brokers by sending various correspondence as needed.Maintained company website, and kept it up-to-date for all viewers, and potential customers.

Associate'S Degree, Business Administration And Management, General

Associate, Administrative Office And Marketing

Bachelor, Administrative Office And Marketing